AIG Reviews | Glassdoor

AIG Reviews

Updated May 25, 2017
502 reviews

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AIG President & Chief Executive Officer Brian Duperreault
Brian Duperreault
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502 Employee Reviews

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Pros
Cons
  • work life balance needs to be there (in 54 reviews)

  • Substantial changes over past few years in senior management have been detrimental for employees in general (in 74 reviews)

More Pros and Cons

  1. Helpful (2)

    "Senior Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 3 years)

    Pros

    Compensation and benefits were fair to pretty good. There are pockets of very talented people to learn from although not many.

    Cons

    Senior management and execs more concerned with themselves and their comp than employees. Lack of competence by some senior leaders seems to go unrecognized. Morale is tough (24/7 on call). Senior leaders not organized in what they are trying to accomplish as they run from fire drill to fire drill.

    Advice to Management

    Need a top to bottom 360 degree evaluation of all senior and mid level managers that is reviewed and shared transparently.


  2. Helpful (5)

    "The company has been in crisis mode since 2008."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aissitant Vice President in Atlanta, GA
    Former Employee - Aissitant Vice President in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 10 years)

    Pros

    The benefits and pay are good. Company allows working from home under certain circumstances. Excellent paid leave for new parents.

    Cons

    Unhealthy work environment. Personnel are being dismissed to save money. Because of the drastic cuts to personnel the work volume is high and quality of work only becomes an issue if your position is targeted as one that can be eliminated.

    Advice to Management

    Good customer service starts with a happy and respectfully treated work force.


  3. Helpful (2)

    "murky waters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than 5 years)

    Pros

    good benefits, reasonable work/life balance

    Cons

    lots of uncertainty with changes in leadership, no increases in 3 years, continued cost cutting efforts hurt morale

    Advice to Management

    clear messaging about how the new CEO and his leadership team will steer the company and how their plans will directly impact employees is needed


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  5. Helpful (5)

    "The AIG Death Spiral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in New York, NY
    Current Employee - IT Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AIG full-time (More than 10 years)

    Pros

    Some good pockets of talent and knowledge.
    Multinational Exposure / opportunities
    Good Paid Time Off
    Flexible work from home policy

    Cons

    The company is in extreme cost cutting mode. Investment is almost non existent and as a result no significant improvements are being made creating the feeling of a company running out of steam and starting to spiral down towards its' death. Lay offs are a normal event, cutting good people and essential skills. We all sit and wait for our turn to be laid off. Ironically a lot of people now want to be let go but there is no voluntary lay off program.

    Advice to Management

    Invest! Cutting costs is not securing the future of this once great company. Lack of investment and laying off talent exaserbates the downward spiral of despair the company finds itself in and will struggle even more to recover from once the extreme cost cutting is over (if ever!). Offer a voluntary RIF program.


  6. Helpful (1)

    "Not Recommended"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Software Engineer, Applications in Stevens Point, WI
    Former Employee - Computer Software Engineer, Applications in Stevens Point, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 8 years)

    Pros

    Very good benefits. Flexible work environment.

    Cons

    Very disconnected across the organization. Constant budget cuts. Rarely receive annual salary increase. No defined career path for IT employees.


  7. "Company Review, Previous Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Brentwood, TN
    Former Employee - Customer Service Representative in Brentwood, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AIG full-time (More than a year)

    Pros

    Great Benefits, pays good, great paid time off

    Cons

    Management does not dot I's nor cross T's, promotions are picks & favorites


  8. "ARUM"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - ARUM in New York, NY
    Former Employee - ARUM in New York, NY

    I worked at AIG (More than 5 years)

    Pros

    It was a great place to learn.

    Cons

    Compensation can be very frustrating.


  9. Helpful (5)

    "No Growth Opportunities Lots of layoffs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilton, CT
    Current Employee - Anonymous Employee in Wilton, CT
    Disapproves of CEO

    I have been working at AIG full-time

    Pros

    Benefits are good in comparison to other companies.

    Cons

    AIG is in the business of cutting costs and not investing in the future.


  10. Helpful (4)

    "Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Olathe, KS
    Former Employee - Manager in Olathe, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AIG full-time (More than 3 years)

    Pros

    Because of its sheer size combined with the law of averages - you'll encounter very bright and talented people.

    Cons

    A rudderless ship with uninspired leadership; again because of its sheer size, you'll encounter a large number of curmudgeons and ne'er-do-wells without the accountability piece to get them in line. A monolithic giant that lacks the ability to pivot to new facts. And chances are, you'll be caught in a "RIF" (reduction in force) scenario within 6-12 months. The technology infrastructure is awful.

    Advice to Management

    Management? There's management? Blow up the company and figure out what the heck it is you want to do. Once you figure that out - build a company with a capable, scalable, and talented IT department. Oh - then you might want to remember that there are people who work for you and you should probably help them succeed.


  11. Helpful (4)

    "they pretend like they are not cutting costs"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than 5 years)

    Pros

    benefits, pto, 401K, colleagues, teamwork

    Cons

    There is ZERO job security for anybody

    Advice to Management

    Quit firing all the talent to temporarily improve the bottom line, which is just contributing to a death spiral


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