AIG Reviews | Glassdoor

AIG Reviews

Updated April 28, 2017
2,459 reviews

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Full-time Part-time

2,459 Employee Reviews

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Pros
Cons
  • work life balance needs to be there (in 55 reviews)

  • Substantial changes over past few years in senior management have been detrimental for employees in general (in 74 reviews)

More Pros and Cons

  1. "Know what you're getting into"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in New York, NY
    Current Employee - Human Resources in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than a year)

    Pros

    Global scope of projects and numerous lines of business provide great variety and experience. Many areas are very generous with flex to WFH.

    Cons

    Business is in a great deal of transformation as is leadership and structure. Even newly created roles and hires could be at risk as the evolution changes direction. Results are not at plan.

    Advice to Management

    Continue to keep your associates aware of what's happening as well as the WHY. Get to know your internal talent and their capability before eliminating people who can do other roles and already know the business and culture.


  2. Helpful (1)

    "Claims"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Winston-Salem, NC
    Former Employee - Claims Adjuster in Winston-Salem, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 10 years)

    Pros

    Work/Life Balance is ok / great

    Cons

    Communication could be delivered better.

    Advice to Management

    N/A This Business was purchased


  3. Helpful (1)

    "Its a great company to work for.. the corworkers tho.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jeffersonville, IN
    Current Employee - Customer Service Representative in Jeffersonville, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than a year)

    Pros

    AIG is a great company to work.
    You have benefit's from the start.. you have 24 days for PTO.. you make decent amount of pay.. and the call volume is not that high.

    Cons

    The co-workers can be condescending and some think they are better then you. It can become a hostile work environment.

    Advice to Management

    Do not let the people who are making the lower levels feel in-adequate get away with that. The employees need to pay up for that and should not get away with making the workplace a hostile environment.


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  5. Helpful (3)

    "Great Position until CEO Business Strategy Failed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in New York, NY
    Former Employee - Senior Program Manager in New York, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at AIG full-time (More than 3 years)

    Pros

    Great Team Members who are dedicated to achieving results. Frequent remote work for onsite team members who have proven themselves. Global Team Members and Opportunities for responsibility. Company has offered six weeks of PTO upon hire - which is nice but very, very hard to use due to workload.

    Cons

    Unrealistic Deadlines and Goals due to extremely high executive pressure and industry challenges. Non Executive Team Members do not receive annual raises and promotions are both very hard to earn and very limited in availability.

    Advice to Management

    Establish Firm Deadline to find new CEO and do not pay the existing CEO who failed $5M to continue underperforming - the company would not provide this support to low level team member and the appearance is the company rewards highly placed and compensated Team Members who fail - with keeping their job, salary, and then receiving a performance bonus of $5M.


  6. Helpful (1)

    "Great place to work offset by all the CEO instability and constant re-or"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in New York, NY
    Former Employee - Associate Director in New York, NY
    Negative Outlook
    Disapproves of CEO

    I worked at AIG full-time (More than a year)

    Pros

    Diversity +++++
    Work from home +++
    Bonus scheme +++++

    Cons

    - Constant re-org creates uncertain environment and distracts employees
    - Karl Ichan doesn't let them breathe!

    Advice to Management

    Get internal CEO that knows the company inside out


  7. Helpful (2)

    "No Growth Opportunities Lots of layoffs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilton, CT
    Current Employee - Anonymous Employee in Wilton, CT
    Disapproves of CEO

    I have been working at AIG full-time

    Pros

    Benefits are good in comparison to other companies.

    Cons

    AIG is in the business of cutting costs and not investing in the future.


  8. Helpful (2)

    "Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Olathe, KS
    Former Employee - Manager in Olathe, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AIG full-time (More than 3 years)

    Pros

    Because of its sheer size combined with the law of averages - you'll encounter very bright and talented people.

    Cons

    A rudderless ship with uninspired leadership; again because of its sheer size, you'll encounter a large number of curmudgeons and ne'er-do-wells without the accountability piece to get them in line. A monolithic giant that lacks the ability to pivot to new facts. And chances are, you'll be caught in a "RIF" (reduction in force) scenario within 6-12 months. The technology infrastructure is awful.

    Advice to Management

    Management? There's management? Blow up the company and figure out what the heck it is you want to do. Once you figure that out - build a company with a capable, scalable, and talented IT department. Oh - then you might want to remember that there are people who work for you and you should probably help them succeed.


  9. Helpful (1)

    "Good Company, but a little lost these days"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AIG full-time (More than 10 years)

    Pros

    Great Company, Great Opportunities, Global Reach. Once you are in the firm there are a lot of opportunities to move around.

    Cons

    Too focused on cost cutting vs. growth, too many changes at Senior Management level, It seems that they are a little lost at this time. New CEO, New CIO, etc...

    Advice to Management

    Get focused, Get stable. Focus on growth vs. cost cutting. Cost cutting is leading to greater operational risk.


  10. Helpful (2)

    "A very depressing place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AIG full-time (More than 10 years)

    Pros

    There are people there who genuinely care and want to believe and do what they can to make the company a good place to work.

    Cons

    When you think morale can't get worse, it does. Institutional memory is not valued. There's just a lot of flailing as they try and figure out what direction they're headed.

    Advice to Management

    Concentrate on the insurance business and remember that it was the employees who made the company what it once was.


  11. Helpful (2)

    "they pretend like they are not cutting costs"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than 5 years)

    Pros

    benefits, pto, 401K, colleagues, teamwork

    Cons

    There is ZERO job security for anybody

    Advice to Management

    Quit firing all the talent to temporarily improve the bottom line, which is just contributing to a death spiral


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