AIG Reviews | Glassdoor

AIG Reviews

Updated January 16, 2018
2,865 reviews

Filter

Filter

Full-timePart-time

2,865 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Tough environment but learned a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vide President
    Former Employee - Vide President
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 8 years)

    Pros

    There is a lot of opportunity to make the job your own. Opportunities to learn and move around the company. Telecommuting is the norm for some roles.

    Cons

    AIG is struggling with earnings and has issues right now with profitability. Can cause some ambiguity and unease in the workplace.

    Advice to Management

    Try to be more transparent with what is being done to combat losses and put company back on a profitable path.


  2. Helpful (1)

    "Corporate security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 5 years)

    Pros

    Work experience good but could be better

    Cons

    Too many bosses and no bonuses

    Advice to Management

    Have more consideration for the employees

  3. Helpful (7)

    "Senior Programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer in Berkeley Heights, NJ
    Former Employee - Senior Programmer in Berkeley Heights, NJ
    Doesn't Recommend

    I worked at AIG full-time (More than 5 years)

    Pros

    Good Tuition benefits and no restrictions to work from home. Lots of thongs to learn at work and have great talented people. Good bonus when compared with insurance industry.

    Cons

    No appreciation for the work you and no promotions and sometimes no raises for 3 years or more. Lot of work and had to work after hours. Week mid level managers who cannot take decisions. Frequently changing upper management who do nor care to meet the team and have no clue of what you do.

    Advice to Management

    Appreciate the work of employees and consider giving raises every year to adjust salary with inflation rate of the country.


  4. Helpful (1)

    "Ugh run away from this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sourcing in New York, NY
    Current Employee - Sourcing in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AIG full-time (More than 8 years)

    Pros

    They give you a lot of vacation.

    Cons

    Poor, poor communication by Mgmt. Company direction is never clear and constant lay-offs and cost cutting. Run from this place!

    Advice to Management

    Stop laying people off and sending their jobs to India.


  5. "Left and came back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in New York, NY
    Current Employee - Underwriter in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AIG full-time (More than 10 years)

    Pros

    Scale and scope of company, products, and services

    Cons

    A lot of turmoil in casualty area due to being the poster child of company in its rationalizing and restructuring if it’s business.

    Advice to Management

    Hopefully this restructure will prove to be the right one and sustainable for the long term.


  6. Helpful (7)

    "Sr Underwriter Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AIG full-time

    Pros

    Work from home, PTO, "OK" health benefits/401k

    Cons

    **1.5 stars
    **No salary increases. Management has told us there's a salary freeze however according to current CEO Duperreault, this is NOT the case but it's been the running dialogue for years.
    **Dept. bonus based on percentage of allotted "pool of funds"; example: $100k for all employees, department will give 83% of 100%. If division/company has paid out a lot of losses, a bonus would be lower - or minimal that year. Fortunately that has not been the case - however due to wildfires in CA ('17) & hurricanes, that may not be the situation in '17.
    **For a larger bonus, mgmt. will say - take on more work, volunteer for projects, take training seminars, IT DOESN'T MAKE A DIFFERENCE! No doubt upper mgmt./CEO's get a nice bump annually.
    **Job opportunities within dept. - limited. From UT, next step is UW - applicants generally need 12-18 mos as underwriter tech & shadow with UW. Several people were promoted to UW (only a UT for approx 6 mos) & did NOT shadow/train as required. Employees found out they're part of an "UW in training" program that's been kept on the down-low. Current UTs who've been vying for UW positions, were passed over. Plain & simple, poor business practices but if you're "in" with management, you have an opportunity to skip the line. Other employees, who've since left the dept., were told by upper management, they'd have no chance to become an UW.
    Understandably, there are quite a few disgruntled employees, with many looking to find other positions within AIG (outside dept) or outside the company
    **It's easy to say leave, but as you know, it's hard to find another job

    Advice to Management

    **LISTEN to employees
    **FINANCIALLY compensate employees for achievements: going above & beyond with brokers, assisting others, taking on additional responsibilities, training


  7. Helpful (2)

    "IT Risk Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AIG full-time

    Pros

    Good coworkers. Management wants to improve but executive leadership seems lost.

    Cons

    No direction from leadership. Too big.

    Advice to Management

    Stop leadership rotation on a yearly basis.

  8. "account executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AIG full-time

    Pros

    very friendly environment, good coworker

    Cons

    development space too small, not very active

    Advice to Management

    None


  9. Helpful (6)

    "Great place to make friends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AIG full-time (More than 3 years)

    Pros

    + People are very friendly. Easy to make friends for life.
    + Entrepreneurial - frequently the first insurance company to try anything
    + Brian Duperreault has a vision and a plan and is executing quickly
    + Relationship driven - if you are good at forming friendships, you will do well
    + Strategic priorities are in line - working through getting the basics perfected
    + Has met it's promises to shareholders so can focus internally
    + Lots of great members of top management team
    + Employee donation matches - company donates 200% of individual donations to nonprofits
    + Volunteer Time Off

    Cons

    - Relationship driven - sometimes the relationship matters more than doing good work
    - Follow through on projects is inconsistent. AIG gets to the idea first, but frequently sabotages itself in the follow through
    - Siloed - groups know about the work other groups are doing but won't always collaborate. It's more about politics than resourcing
    - MANY employees haven't gotten raises or promotions in years - no incentive to work harder or take risks
    - Basic common judgement doesn't come naturally, many think about approved compresses first (even if the process makes no sense whatsoever)
    - Tech is horrible. They're on Window 7 - road map for IT is promising though
    - Retention is terrible - so many great employees either have left or are leaving. Lots of junior employees being pushed into roles they are not qualified for in order to get work done
    - Change fatigue has pushed employees to focus more on surviving and figuring out their personal next steps over doing good work
    - HR leadership is not focused on people, but rather politics
    - Some of strategy seems to be going back to 2008...not clear

    Advice to Management

    Make employees feel valued. Give them raises. Don't treat them like chess pieces, but like individuals who have entrusted their careers to the company and deserve to be treated like the amazingly resilient prizes they are.

    Be more transparent about the next wave of changes. explain the strategy in simple terms and make sure employees understand their role in it.

    Keep focusing on ways to do good in society.

    Clearly define cultural values to help get employees onto the same central team instead of lots of little teams.


  10. Helpful (3)

    "Challenging, room to grow, kiss personal life and well being goodbye"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Data Quality Analyst in New York, NY
    Former Employee - Senior Data Quality Analyst in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 10 years)

    Pros

    Opportunities to move vertically or laterally. With the right manager, flexible work locations. Sense of pride among employees. Real desire to help customers and be socially responsible. Good benefits and personal time. Matching 401k.

    Cons

    No work life balance. With the right boss, there may be balance but workload is always tremendous. To many reorganization’s and outsourcing and offshoring. No raises. Just bonuses based on personal, departmental, and company success. No pension program.

    Advice to Management

    Give employees an inch you will get a mile. Train existing loyal employees rather than bringing in consultants.


Showing 2,865 of 3,096 reviews
Reset Filters