AIG Reviews | Glassdoor

AIG Reviews

Updated July 21, 2017
2,611 reviews

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2,611 Employee Reviews

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Pros
Cons
  • work life balance needs to be there (in 57 reviews)

  • Too many changes in Senior Management to know who to trust (in 78 reviews)

More Pros and Cons

  1. Helpful (3)

    "Senior Info Officers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Jersey City, NJ
    Former Employee - IT Manager in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 10 years)

    Pros

    Dynamic - always changing with respect to technology , vendor strategy

    Cons

    High number of layoffs over past 3 years


  2. "Transformative and Optimistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AIG full-time (Less than a year)

    Pros

    Global exposure, diverse business experience, deep client base

    Cons

    Restructuring temporarily limits internal opportunities, conflicting corporate strategies at times

    AIG Response

    Jul 7, 2017 – Digital Communications Specialist

    Thank you so much for the wonderful review. You’ve touched on many of the reasons why our employees feel that AIG is a great place to work and build a career.

  3. "AIG Global Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intelligence Analyst in Houston, TX
    Current Employee - Intelligence Analyst in Houston, TX
    Neutral Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than 3 years)

    Pros

    Good pay, great benefits, awesome coworkers

    Cons

    Poor management, lack of possibility for advancement


  4. Helpful (9)

    "The company has been in crisis mode since 2008."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aissitant Vice President in Atlanta, GA
    Former Employee - Aissitant Vice President in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 10 years)

    Pros

    The benefits and pay are good. Company allows working from home under certain circumstances. Excellent paid leave for new parents.

    Cons

    Unhealthy work environment. Personnel are being dismissed to save money. Because of the drastic cuts to personnel the work volume is high and quality of work only becomes an issue if your position is targeted as one that can be eliminated.

    Advice to Management

    Good customer service starts with a happy and respectfully treated work force.


  5. Helpful (5)

    "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 3 years)

    Pros

    Compensation and benefits were fair to pretty good. There are pockets of very talented people to learn from although not many.

    Cons

    Senior management and execs more concerned with themselves and their comp than employees. Lack of competence by some senior leaders seems to go unrecognized. Morale is tough (24/7 on call). Senior leaders not organized in what they are trying to accomplish as they run from fire drill to fire drill.

    Advice to Management

    Need a top to bottom 360 degree evaluation of all senior and mid level managers that is reviewed and shared transparently.


  6. Helpful (1)

    "VP & SIO"

    StarStarStarStarStar
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AIG full-time (Less than a year)

    Pros

    They say that they are progressive

    Cons

    Senior leadership has seemed to be rudderless and I don't have any sense that Mr Duperrault will be able to change that in, let's say, a three-year period without bringing-in (bringing-back) core competency expertise

    Advice to Management

    bring-in (bring-back) core competency expertise - people who understand insurance


  7. Helpful (1)

    "Claims Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Olathe, KS
    Current Employee - Anonymous Employee in Olathe, KS
    Doesn't Recommend
    Negative Outlook

    I have been working at AIG full-time (More than a year)

    Pros

    Work from home most days, Sick and Vacation days are combined so you can use your PTO as seen fit, Volunteer opportunities

    Cons

    No training structure, No defined career path, No associate development, Management has poor communication with employees, Disciplinary actions are not defined , explained, nor written down anywhere.

    Advice to Management

    Build a training structure for each department/ role with a mentor to help train the material. Provide , in writing, job expectations and what happens if they are not met. Talk to associate about unacceptable behavior and document it, don't ignore it to weigh on the other associates. Provide Check in with associates 30 days after they are hired and then a year later to check in on their development and get feedback on the company and you as a manager. When associates are behind on goals, create an action plan and meetings to help them; don't let them fail.

  8. Helpful (5)

    "AIG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Fort Worth, TX
    Current Employee - Director in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AIG full-time (More than 10 years)

    Pros

    Salary is good and opportunity is good

    Cons

    Rotating management causes confusion and lack of direction

    Advice to Management

    Invest in people and stop treating them like replaceable expenses.

    AIG Response

    Jul 7, 2017 – Digital Communications Specialist

    Thank you for you're feedback; we're happy to hear you feel that there are a lot of opportunities. Our strategy update page: https://www-160.aig.com/strategyupdate is a great resource for those who’d... More


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AIG full-time

    Pros

    Good work life balance is good

    Cons

    Technology can be improved


  10. Helpful (3)

    "murky waters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than 5 years)

    Pros

    good benefits, reasonable work/life balance

    Cons

    lots of uncertainty with changes in leadership, no increases in 3 years, continued cost cutting efforts hurt morale

    Advice to Management

    clear messaging about how the new CEO and his leadership team will steer the company and how their plans will directly impact employees is needed


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