AIG Reviews in San Francisco, CA | Glassdoor

AIG San Francisco Reviews

14 reviews

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San Francisco, CA Area

3.2
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AIG President and Chief Executive Officer Peter Hancock
Peter Hancock
2 Ratings

14 Employee Reviews

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Pros
Cons
  • work life balance needs to be there (in 52 reviews)

  • Substantial changes over past few years in senior management have been detrimental for employees in general (in 68 reviews)

More Pros and Cons

  1. "SeniorUnderwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriter in San Francisco, CA
    Current Employee - Senior Underwriter in San Francisco, CA
    Recommends
    Neutral Outlook

    I have been working at AIG full-time (More than 3 years)

    Pros

    Great people and flexible work hours

    Cons

    Current changes in the company.


  2. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Martinez, CA
    Former Employee - Underwriter in Martinez, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AIG full-time (More than a year)

    Pros

    They have awesome benefits and are great to work for also they give a lot of bonus things that help

    Cons

    It was a lot of work and I was kept busy all the time they also don't give you much time

    Advice to Management

    Give slack


  3. "The culture needs to update and innovate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in San Francisco, CA
    Current Employee - Business Analyst in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at AIG full-time (Less than a year)

    Pros

    The salary and benefits are ridiculously over inflated.

    Cons

    Too many stagnant lifers are preventing a culture of innovation and change.

    Advice to Management

    Don't focus on being your clients' "most valued insurer" and instead focus on being "the smartest way to prevent loss."


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  5. "Terrible Analyst Experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at AIG (More than a year)

    Pros

    Nice Manhatten Location
    Strong Brand?

    Cons

    Overall terrible experience w/ legacy employees clogging up any improvements


  6. "Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investigator in San Francisco, CA
    Former Employee - Investigator in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    AIG allowed the investigator to complete their work without micromanaging. This worked well for investigators that could schedule and manage themselves.

    Cons

    Some of the investigators took advantage of the lack of management. There needed to be more accountbility.


  7. "Claim Adjuser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in San Francisco, CA
    Former Employee - Claims Adjuster in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at AIG full-time (More than 10 years)

    Pros

    good benefit, big name,

    Cons

    senior management do not care about their employee


  8. "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    No opinion of CEO

    I worked at AIG (More than 3 years)

    Pros

    Strong presence in the marketplace
    Competitive products and services
    Company has a good reputation especially after the $8B government bailout.

    Cons

    Limited training opportunities
    Throws you into pit with limited experience
    Poor salaries with small bonuses if a bonus is even given
    Limited chances of promotions
    Cheap when it comes to expenses - have never sent me on any business travel

    Advice to Management

    Proactive in employees training and development. Revamp their compensation and benefits packages. I did not see a merit increase the 5 years I was employed there.


  9. Helpful (3)

    "Constant flux, poor communication"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in San Francisco, CA
    Former Employee - Assistant Vice President in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 8 years)

    Pros

    Good Salary, flexible hours, good office location and workspace, some middle management autonomy.

    Cons

    Constant staffing changes, rumors of layoffs, poor communication about what's happening. Home Office based announcements provide only enough information to provide what they felt was 'enough' information to calm employee fears.
    Company is attempting a structure change but is doing a poor job of implementing it causing staff-wide fears and frustrations. Consequently, all of the 'good' employees are leaving or have already left for better opportunities.
    Very poor communication within corporate units. Home Office Directors apparently don't talk to each other, or don't care what other Directors are doing. I spend 6 months on a nationwide team that was working on improving employee training and development when we discovered that there was another team working on virtually the same project with a different name and leader. Both teams spent time and effort to ultimately accomplish nothing!

    Advice to Management

    Get your act together. Good intentions on the part of local leadership doesn't cut it anymore. All levels of management should learn something about managing and directing change as well as beef up corporate communication skills at ALL levels.


  10. "Insurance adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Concord, CA
    Former Employee - Anonymous Employee in Concord, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AIG full-time (More than a year)

    Pros

    Knowledgeable workers who are dedicated. Good outside resources. Some pleasant workers. Good celebrations. Some good problem solving. In the Bay area.

    Cons

    Low morale. Did not hire enough people to do the work. Disorganized. Poor management. Mgr. Would not resolve problems brought to her attn.

    Advice to Management

    They need to be more professional. They need to be fair to all employees. They need to be organized and consistent.


  11. Helpful (4)

    "Worst Environment I've Ever Worked In"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriting Analyst in San Francisco, CA
    Former Employee - Underwriting Analyst in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AIG full-time (Less than a year)

    Pros

    They pay and the benefits are great! That is how they hooked me in the interview. I got a very reasonable salary with no experience in insurance

    Cons

    There is the absolute minimal training provided to Underwriters who need assistance. They say they will train you on the job, but then get very angry when you ask questions or ask for clarification, and there is not a central information location for employees to reference.

    Also there is NO HR in the entire SF building..... it is a 1 800 number :/

    The day I left:

    I had just found out that I was never assigned major training after 5 weeks on the job and constantly asking about it, and my manager had also told me to stop asking questions and "know my place"

    I got up and quit right then because I felt like I my manager did not want me to learn as quickly as I wanted to learn

    Advice to Management

    Stop focusing on what your competitors are quoting at and focus on employee satisfaction for a second. AIG has a good brand but everyone I had talked to in my short time there had bad things that they secretly told me about the company.



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