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ALSAC/St. Jude Children's Research Hospital

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ALSAC/St. Jude Children's Research Hospital

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ALSAC/St. Jude Children's Research Hospital Reviews

Updated May 2, 2023

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Found 381 of over 522 reviews
4.3
87% Recommend to a Friend
ALSAC/St. Jude Children's Research Hospital President and CEO Richard C. Shadyac Jr.
85% Approve of CEO

Found 380 of over 522 reviews

4.3
87%
Recommend to a Friend
85%
Approve of CEO
ALSAC/St. Jude Children's Research Hospital President and CEO Richard C. Shadyac Jr.
Richard C. Shadyac Jr.
164 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Benefits are great!(in 53 reviews)
  • "Great people that work there that are very dedicated to the cause.(in 34 reviews)
  • "ALSAC has an amazing mission: to raise funds and awareness for the St. Jude.(in 26 reviews)
  • "Executive leadership challenging the status quo and seeking ways to improve the organization and prepare for continued growth even in the future.(in 21 reviews)
  • "Our CEO is the best!(in 17 reviews)
Cons
  • "There is literally no work life balance although leadership says there is.(in 17 reviews)
  • "Terrible management, ridiculous hours and wasteful with staff travel and other expenses.(in 14 reviews)
  • "low pay but it is okay(in 11 reviews)
  • "Long hours at the peak of event season(in 9 reviews)
  • "If you want to know what racism and sexism looks like when an organization brags about their diversity and inclusion then join ALSAC.(in 8 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of ALSAC/St. Jude Children's Research Hospital and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year
    Featured Review

    A career with purpose

    Sep 12, 2022 - Communications Director in Memphis, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The mission of St. Jude Children's Research Hospital is, in my book, the mother of all missions, and it is a privilege to serve it. What drew me to ALSAC beyond its lifesaving mission was its focus on innovation and its top-notch brand. I joined the organization, seeking a deeper sense of purpose in my work, after a long, happy career at a Fortune 500 company. ALSAC operates with corporate rigor. That factored heavily in my decision to work here. What also drew me to ALSAC are the growth opportunities: There is a robust leadership development program at all levels and target assignments or tours of duty are commonplace. That helps build careers, retain top talent and set the organization up for long-term success.

    Cons

    This isn't a con per se, but a consideration to be aware of: Work at ALSAC requires flexibility since the world is changing rapidly with economic and cultural shifts that impact donor support. It's a fast-paced culture.

    Be the first to find this review helpful
  2. 5.0
    Current Employee

    GPTW

    May 2, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    ALSAC is a Great Place to Work

    Cons

    The people are too nice.

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  4. 5.0
    Current Employee, more than 3 years

    Overall a great place to work

    Apr 24, 2023 - Content Strategist in Memphis, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunity for growth and the noblest and most beautiful mission. Excellent work/life balance.

    Cons

    Lots of delays in different processes because of politics

    Be the first to find this review helpful
  5. 1.0
    Former Employee, more than 5 years

    Toxic Culture at ALSAC

    Apr 27, 2023 - Sr. Advisor in Memphis, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent benefits, like no other non-profit. The donor dollars are tangible; St. Jude is one of the best children's hospitals in the world. Everything they say and do in the ads is true. Front-line relational fundraisers are amazing! ALSAC would not be where it is today a $2.5B organization without them; unfortunately, the CEO does not recognize that. They provide their employees with the best equipment, tools, and continuing education opportunities. From time to time, the CEO will add a day to a 3-day weekend and make it a nice 4-day weekend!

    Cons

    I AM RATING ALSAC, NOT THE HOSPITAL; PLEASE CONTINUE SUPPORTING ST. JUDE, IT IS AN AMAZING PLACE!!! ALSAC is the fundraising organization for St. Jude. CONS: Nepotism. Organizational silos all over. There are a lot of bad hires hanging around despite their bad behavior and performance. You will never get promoted if you are not part of the click and speak truth to power. No work/life balance. CEO panics when there is no double-digit growth, even though the pacing is always over the previous year. No fairness and equity in salaries for front-line employees. CEO has said in meetings that the biggest expense is the employees, signaling they are not worthy when they do all the work on the front lines. Those meetings are nerve-racking! Disconnect between the hospital and ALSAC. They dismiss you if talk about professional growth and bring valid concerns to their attention. Management does not fundraise nor facilitate the process; front-line fundraisers do all the work. CEO and CPO bullied employees in a group setting when criticism was provided as part of an employee survey. ELT and SLT have a lot of employees that do nothing. Territory and Area Leadership are not competent and take credit for their employees' work, not giving credit where credit is due. They treat employees like children. There is a culture of no. It takes forever to get something done. Bureaucratic organization with many roadblocks. Too many internal politics to navigate. Stressful environment. No support system; you do everything and figure things out on your own. No teamwork.

    Continue reading
    8 people found this review helpful

    ALSAC/St. Jude Children's Research Hospital Response

    Chief People Officer

    Thank you for sharing your feedback. Because we are fully invested in receiving respectful and honest feedback to drive our cultural improvement, ALSAC has adopted a semiannual cycle of employee surveys. In discussing survey results, we treat feedback as a gift and attempt to create a climate of open, solution-focused dialogue. We are proud that 91% of our employees have said ALSAC is a great place to work in our most recent employee surveys. Employees hired at all levels of our organization are valued for their qualified work experience, unique talents, skills and perspectives. We are proud of our culture and we know our teams work hard to foster a strong and supportive culture that helps each of us do our best work for those we serve. We seek individuals who have proven track records in their fields and add diverse ways of thinking. We use internal and external tools to frequently and consistently monitor pay equity in all areas of the organization. Additionally, ALSAC utilizes Compensation Guidelines to advise multiple types of compensation changes that impact employees. I would like to encourage you to contact me or any member of our Employee Experience team so we can learn more about your feedback and concerns.

  6. 5.0
    Current Employee, more than 5 years

    Great place to work for a great cause

    Feb 8, 2023 - Instructional Designer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Helping kids beat cancer and other illnesses, always trying to innovate new ways of doing things, phenomenal benefits, iconic brand and reputation, hybrid work environment

    Cons

    Sometimes the leadership pushes for change for change's sake (which feels counterproductive sometimes), it's a fundraising organization so some days job security can feel more volatile than others since we are tasked with increasing revenue each year regardless of the market conditions

    Continue reading
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  7. 5.0
    Current Employee

    A Mission Like No Other takes An Employer Like No Other

    Feb 8, 2023 - Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Deeply rooted in the mission and taking care of the employee. Ample resources and opportunities to create a sustainable employee career of growth. Mission Moments are incredibly powerful. I am reminded of the importance of my work (and others- there is amazing skills and talent here) and how the quality of our work matters to St. Jude Children's Research Hospital.

    Cons

    More communication is always helpful in times of change or what is needed on deliverables.

    Continue reading
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    ALSAC/St. Jude Children's Research Hospital Response

    Chief People Officer

    Thank you for sharing your feedback! We are thankful to support an amazing mission with so many incredibly talented, innovative and dedicated employees.

  8. 5.0
    Former Employee

    Great Place to Work

    Mar 8, 2023 - Specialist in Memphis, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great leader, benefits, environment and work/life balance.

    Cons

    There aren’t many downsides other than the interview and hiring process can be a bit lengthy.

    Continue reading
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  9. 5.0
    Current Employee, more than 1 year

    Great

    Mar 2, 2023 - Portfolio data management specialist in Memphis, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everything is totally great here.

    Cons

    There is no cons here.

    Be the first to find this review helpful
  10. 5.0
    Current Employee, more than 3 years

    Amazing benefits, mission and teams

    Nov 28, 2022 - Leadership 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Making the decision to change my career path for a mission-focused organization was extremely easy when working for the amazing mission of ALSAC/St. Jude. The benefits are some of the very best I have seen in my career and next to the mission, my colleagues and the people I work with every day make it so rewarding.

    Cons

    I have never worked somewhere without cons but I would say multiple levels of approvals may slow down ideas but the brand is so important, I can understand why.

    Continue reading
    Be the first to find this review helpful
  11. 5.0
    Current Employee

    Most amazing place to work

    Jan 17, 2023 - Sr Program Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance is incredible, work environment and culture is very open and honest, and management is super supportive.

    Cons

    None that I can think of

    Be the first to find this review helpful

    ALSAC/St. Jude Children's Research Hospital Response

    Chief People Officer

    Thank you for your feedback! Our employee experience, culture and developing strong leaders are just some of our highest priorities so we truly appreciate your feedback.

Viewing 1 - 10 of 380 Reviews
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ALSAC/St. Jude Children's Research Hospital Reviews FAQs

ALSAC/St. Jude Children's Research Hospital has an overall rating of 4.3 out of 5, based on over 522 reviews left anonymously by employees. 87% of employees would recommend working at ALSAC/St. Jude Children's Research Hospital to a friend and 84% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, ALSAC/St. Jude Children's Research Hospital employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at ALSAC/St. Jude Children's Research Hospital. This rating has improved by 2% over the last 12 months.

87% of ALSAC/St. Jude Children's Research Hospital employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ALSAC/St. Jude Children's Research Hospital 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at ALSAC/St. Jude Children's Research Hospital to be career development, benefits, senior leadership and the cons to be compensation, diversity and inclusion, management.

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ALSAC/St. Jude Children's Research Hospital Careers

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As an employee, you'll be a part of our lifesaving mission, and you'll take pride in ensuring families never receive a bill from St. Jude...More

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Company Updates

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ALSAC/St. Jude Children's Research Hospital

119 days ago

Diversity and Inclusion
Welcome Ericka DeBruce - Senior Vice President, Chief Diversity, Equity, Inclusion and Belonging Officer Ericka DeBruce was recently appointed to the role of Senior Vice President, Chief Diversity, Equity, Inclusion and Belonging Officer at ALSAC, the fundraising and awareness organization for St. Jude Children's Research Hospital. Ericka succeeds Reginald Porter Jr. who has been named Senior Vice President, Relational Development and Social Responsibility. Ericka has nearly 20 years of experience leading DEI&B efforts at global Fortune 500 companies and nonprofits. Here at ALSAC, she will build upon established programs, including ALSAC’s Business Resource Groups, and will spearhead strategic initiatives to ensure ALSAC is a culturally competent and inclusive organization that promotes diversity of thought, background and experiences for employees, patient families and supporters. Welcome to ALSAC, where differences are celebrated and difference is made.
Shared image - Ericka DeBruce named chief diversity equity inclusion and belonging officer
Ericka DeBruce named chief diversity equity inclusion and belonging officer
www.stjude.org
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ALSAC/St. Jude Children's Research Hospital

437 days ago

Company News
On Friday, March 25th, St. Jude Children’s Research Hospital received a special visit from The First Lady of the United States, Dr. Jill Biden. Dr. Biden held a press conference highlighting the Cancer Moonshot initiative programs and services supporting cancer patients and to tour the hospital. During her visit she met the four young Ukrainian cancer patients, families and caregivers who arrived at St. Jude earlier last week. They are among more than 600 critically ill children who’ve been evacuated from Ukraine over the last four weeks in a collaborative humanitarian effort known as SAFER Ukraine, which St. Jude has played a major role. We’re incredibly humbled and honored she made the trip to our campus and for the historic visit.
Shared image - First Lady Jill Biden Press Conference from St. Jude
First Lady Jill Biden Press Conference from St. Jude
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Glassdoor has 522 ALSAC/St. Jude Children's Research Hospital reviews submitted anonymously by ALSAC/St. Jude Children's Research Hospital employees. Read employee reviews and ratings on Glassdoor to decide if ALSAC/St. Jude Children's Research Hospital is right for you.