ALSAC/St. Jude Children's Research Hospital Reviews
Updated May 2, 2023
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Top Review Highlights by Sentiment
- "Executive leadership challenging the status quo and seeking ways to improve the organization and prepare for continued growth even in the future." (in 21 reviews)
- "Terrible management, ridiculous hours and wasteful with staff travel and other expenses." (in 14 reviews)
- "If you want to know what racism and sexism looks like when an organization brags about their diversity and inclusion then join ALSAC." (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of ALSAC/St. Jude Children's Research Hospital and is not affected by filters.
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- Current Employee, more than 1 year★★★★★Featured Review
A career with purpose
Sep 12, 2022 - Communications Director in Memphis, TNRecommendCEO ApprovalBusiness OutlookPros
The mission of St. Jude Children's Research Hospital is, in my book, the mother of all missions, and it is a privilege to serve it. What drew me to ALSAC beyond its lifesaving mission was its focus on innovation and its top-notch brand. I joined the organization, seeking a deeper sense of purpose in my work, after a long, happy career at a Fortune 500 company. ALSAC operates with corporate rigor. That factored heavily in my decision to work here. What also drew me to ALSAC are the growth opportunities: There is a robust leadership development program at all levels and target assignments or tours of duty are commonplace. That helps build careers, retain top talent and set the organization up for long-term success.
Cons
This isn't a con per se, but a consideration to be aware of: Work at ALSAC requires flexibility since the world is changing rapidly with economic and cultural shifts that impact donor support. It's a fast-paced culture.
- Current Employee★★★★★
Pros
ALSAC is a Great Place to Work
Cons
The people are too nice.
- Current Employee, more than 3 years★★★★★
Overall a great place to work
Apr 24, 2023 - Content Strategist in Memphis, TNRecommendCEO ApprovalBusiness OutlookPros
Opportunity for growth and the noblest and most beautiful mission. Excellent work/life balance.
Cons
Lots of delays in different processes because of politics
- Former Employee, more than 5 years★★★★★
Toxic Culture at ALSAC
Apr 27, 2023 - Sr. Advisor in Memphis, TNRecommendCEO ApprovalBusiness OutlookPros
Excellent benefits, like no other non-profit. The donor dollars are tangible; St. Jude is one of the best children's hospitals in the world. Everything they say and do in the ads is true. Front-line relational fundraisers are amazing! ALSAC would not be where it is today a $2.5B organization without them; unfortunately, the CEO does not recognize that. They provide their employees with the best equipment, tools, and continuing education opportunities. From time to time, the CEO will add a day to a 3-day weekend and make it a nice 4-day weekend!
Cons
I AM RATING ALSAC, NOT THE HOSPITAL; PLEASE CONTINUE SUPPORTING ST. JUDE, IT IS AN AMAZING PLACE!!! ALSAC is the fundraising organization for St. Jude. CONS: Nepotism. Organizational silos all over. There are a lot of bad hires hanging around despite their bad behavior and performance. You will never get promoted if you are not part of the click and speak truth to power. No work/life balance. CEO panics when there is no double-digit growth, even though the pacing is always over the previous year. No fairness and equity in salaries for front-line employees. CEO has said in meetings that the biggest expense is the employees, signaling they are not worthy when they do all the work on the front lines. Those meetings are nerve-racking! Disconnect between the hospital and ALSAC. They dismiss you if talk about professional growth and bring valid concerns to their attention. Management does not fundraise nor facilitate the process; front-line fundraisers do all the work. CEO and CPO bullied employees in a group setting when criticism was provided as part of an employee survey. ELT and SLT have a lot of employees that do nothing. Territory and Area Leadership are not competent and take credit for their employees' work, not giving credit where credit is due. They treat employees like children. There is a culture of no. It takes forever to get something done. Bureaucratic organization with many roadblocks. Too many internal politics to navigate. Stressful environment. No support system; you do everything and figure things out on your own. No teamwork.
Continue readingThank you for sharing your feedback. Because we are fully invested in receiving respectful and honest feedback to drive our cultural improvement, ALSAC has adopted a semiannual cycle of employee surveys. In discussing survey results, we treat feedback as a gift and attempt to create a climate of open, solution-focused dialogue. We are proud that 91% of our employees have said ALSAC is a great place to work in our most recent employee surveys. Employees hired at all levels of our organization are valued for their qualified work experience, unique talents, skills and perspectives. We are proud of our culture and we know our teams work hard to foster a strong and supportive culture that helps each of us do our best work for those we serve. We seek individuals who have proven track records in their fields and add diverse ways of thinking. We use internal and external tools to frequently and consistently monitor pay equity in all areas of the organization. Additionally, ALSAC utilizes Compensation Guidelines to advise multiple types of compensation changes that impact employees. I would like to encourage you to contact me or any member of our Employee Experience team so we can learn more about your feedback and concerns.
- Current Employee, more than 5 years★★★★★
Great place to work for a great cause
Feb 8, 2023 - Instructional DesignerRecommendCEO ApprovalBusiness OutlookPros
Helping kids beat cancer and other illnesses, always trying to innovate new ways of doing things, phenomenal benefits, iconic brand and reputation, hybrid work environment
Cons
Sometimes the leadership pushes for change for change's sake (which feels counterproductive sometimes), it's a fundraising organization so some days job security can feel more volatile than others since we are tasked with increasing revenue each year regardless of the market conditions
Continue reading - Current Employee★★★★★
A Mission Like No Other takes An Employer Like No Other
Feb 8, 2023 - EmployeeRecommendCEO ApprovalBusiness OutlookPros
Deeply rooted in the mission and taking care of the employee. Ample resources and opportunities to create a sustainable employee career of growth. Mission Moments are incredibly powerful. I am reminded of the importance of my work (and others- there is amazing skills and talent here) and how the quality of our work matters to St. Jude Children's Research Hospital.
Cons
More communication is always helpful in times of change or what is needed on deliverables.
Continue readingALSAC/St. Jude Children's Research Hospital Response
Chief People Officer
Thank you for sharing your feedback! We are thankful to support an amazing mission with so many incredibly talented, innovative and dedicated employees.
- Former Employee★★★★★
Pros
Great leader, benefits, environment and work/life balance.
Cons
There aren’t many downsides other than the interview and hiring process can be a bit lengthy.
Continue reading - Current Employee, more than 1 year★★★★★
Great
Mar 2, 2023 - Portfolio data management specialist in Memphis, TNRecommendCEO ApprovalBusiness OutlookPros
Everything is totally great here.
Cons
There is no cons here.
- Current Employee, more than 3 years★★★★★
Pros
Making the decision to change my career path for a mission-focused organization was extremely easy when working for the amazing mission of ALSAC/St. Jude. The benefits are some of the very best I have seen in my career and next to the mission, my colleagues and the people I work with every day make it so rewarding.
Cons
I have never worked somewhere without cons but I would say multiple levels of approvals may slow down ideas but the brand is so important, I can understand why.
Continue reading - Current Employee★★★★★
Pros
Work life balance is incredible, work environment and culture is very open and honest, and management is super supportive.
Cons
None that I can think of
ALSAC/St. Jude Children's Research Hospital Response
Chief People Officer
Thank you for your feedback! Our employee experience, culture and developing strong leaders are just some of our highest priorities so we truly appreciate your feedback.
ALSAC/St. Jude Children's Research Hospital Reviews FAQs
ALSAC/St. Jude Children's Research Hospital has an overall rating of 4.3 out of 5, based on over 522 reviews left anonymously by employees. 87% of employees would recommend working at ALSAC/St. Jude Children's Research Hospital to a friend and 84% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
According to anonymously submitted Glassdoor reviews, ALSAC/St. Jude Children's Research Hospital employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at ALSAC/St. Jude Children's Research Hospital. This rating has improved by 2% over the last 12 months.
87% of ALSAC/St. Jude Children's Research Hospital employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ALSAC/St. Jude Children's Research Hospital 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at ALSAC/St. Jude Children's Research Hospital to be career development, benefits, senior leadership and the cons to be compensation, diversity and inclusion, management.
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ALSAC/St. Jude Children's Research Hospital Response
Chief People Officer