AMG Services Reviews

Updated Dec 25, 2016

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2.0
12%
Recommend to a Friend
  1. Helpful (2)

    "If you want to feel like a criminal work here"

    5.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collections Agent in Overland Park, KS
    Doesn't Recommend
    Positive Outlook

    I worked at AMG Services full-time for less than a year

    Pros

    The call center workers and managers are great. There is a "We're all in this together" mentality which makes the time there a littler bearable. You have the opportunity to watch good paycheck a with little education. You gain confidence talking to people on the phone for your next job because people say the worst things to you here.

    Cons

    You have to walk a half mile to the building or take a shuttle from a satellite parking lot. The company is a scam. People sign up for these payday loans without reading the contract and have to pay back double what they borrowed if they are lucky. I saw some people in my time there who paid over a thousand dollars on a $300 loan. The workers there console themselves by saying it's not their fault people didn't read the contract. People will call you the worst names all day on the phone tell you to kill yourself or tell you they are going to kill themselves. You'll hear heartbreaking stories from poor people who were suckered into these loans all day. People with outstanding debt with AMG will get calls every day asking for the money, because calling every day is the only leverage the company has. You have very little break time and if you are more than one minute late for lunch they give your demerits. I knew to the second how long it took me to use the restroom. If you do make it to a bonus check level ( I was $100 short of collecting $12,700 and missed out on the entire bonus), the company needles you and takes as much as they can back because of your productivity time and your overall scores on randomly pulled calls. They fire people nearly everyday just so they don't have to pay them healthcare and just hire a new crop every couple of weeks on temp contracts. I felt like a criminal every day leaving AMG, and dreaded every second I was away from there thinking I'll have to go back in the morning. The upper level management have multiple sports cars and such, they are the ones you are making to money for.

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  2. "Quality Assurance Associate"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Quality Assurance Associate in Overland Park, KS
    Doesn't Recommend
    Negative Outlook

    I worked at AMG Services for less than a year

    Pros

    DO NOT HAVE ANY PROS.

    Cons

    Company was a complete fraud.

  3. "MANAGEMENT NEEDS MANAGING"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Account Manager in Overland Park, KS
    Recommends

    I worked at AMG Services

    Pros

    THE BONUS STRUCTURE IS ONE OF THE BEST I'VE EVER SEEN AND THE OPPORTUNITY TO BONUS AND BONUSES THEMSELVES MADE MOST WORTH PUTTING UP WITH

    Cons

    management only cares about the company and not the employees that make the company, dont expect any loyalty when it comes to the points system. I was diagnosed with cancer and they terminated me for points.

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  4. "Supervisor"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at AMG Services full-time for more than 5 years

    Pros

    the pay scale & bonus program were unbeatable, great training program for collections and sales

    Cons

    communication was non-existent even for supervisors from upper management. the day we closed, we found out only 10 min before they told the agents...

  5. "Great team-work, not so great at accommodating extenuating circumstances"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at AMG Services full-time

    Pros

    What I enjoyed about AMG was the people I worked with and the team-work environment the company provided. They also had a very thorough two week training period that I completed feeling confident in my ability to do my job correctly.

    Cons

    Some of the things I did not care for about AMG was the policies regarding family emergencies/deaths and illnesses. They were extremely insensitive and unrealistic consequences given certain circumstances.

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  6. "Collector"

    4.0
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Collector in Jacksonville, FL

    I have been working at AMG Services full-time for more than 10 years

    Pros

    I enjoyed working here because I was able to help customer setup payment plans to get their account on good standard.

    Cons

    I was unhappy I had to relocted from this job.

  7. "Customer Service"

    1.0
     
    Doesn't Recommend
    Negative Outlook

    I worked at AMG Services

    Pros

    Employees were nice to work with.

    Cons

    Mgmt was a disconnect. Never listened to employees. Rules were ridiculous.

  8. Helpful (1)

    "Closed down, supervisors lied saying that everything was ok and one day they pulled us all into a meeting and said go."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recovery Collector in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AMG Services full-time for more than a year

    Pros

    Money. Hours. No fault attendance policy. That is pretty much the best that it got. It wasnt very great working there.

    Cons

    Supervisors not being honest Rough last couple of months Working saturdays with no breaks outside of lunch times. Being micromanaged and having your stats watched at every second of the day.

  9. "great pay, coworkers and hours"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at AMG Services full-time

    Pros

    hired in 2012, worked 8:15-4:45 mon-friday. hourly pay was low but bonus made up for it. made 60k my first year.

    Cons

    parking... took one year for me to park in our lot... before we had to park in satellite parking and take a shuttle or park 2 blocks down the road. they did layoffs in march 2014 and now have closed their doors completely

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  10. Helpful (1)

    "Closed for business"

    1.0
    • Compensation and Benefits
     

    I have been working at AMG Services

    Pros

    Good money for no degree, supervisors want to help you succeed.

    Cons

    Lack of communication with employees

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Found 30 reviews