AMG Services Reviews | Glassdoor

AMG Services Reviews

30 reviews

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30 Employee Reviews

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  1. "MANAGEMENT NEEDS MANAGING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Overland Park, KS
    Former Employee - Account Manager in Overland Park, KS
    Recommends

    Pros

    THE BONUS STRUCTURE IS ONE OF THE BEST I'VE EVER SEEN AND THE OPPORTUNITY TO BONUS AND BONUSES THEMSELVES MADE MOST WORTH PUTTING UP WITH

    Cons

    management only cares about the company and not the employees that make the company, dont expect any loyalty when it comes to the points system. I was diagnosed with cancer and they terminated me for points.

    Advice to Management

    Treat your employees as individuals, and take the time to listen to your employees they can have great ideas on how to improve procedures.


  2. "Quality Assurance Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Associate in Overland Park, KS
    Former Employee - Quality Assurance Associate in Overland Park, KS
    Doesn't Recommend
    Negative Outlook

    I worked at AMG Services (Less than a year)

    Pros

    DO NOT HAVE ANY PROS.

    Cons

    Company was a complete fraud.

  3. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at AMG Services full-time (More than 5 years)

    Pros

    the pay scale & bonus program were unbeatable, great training program for collections and sales

    Cons

    communication was non-existent even for supervisors from upper management. the day we closed, we found out only 10 min before they told the agents...


  4. "Great team-work, not so great at accommodating extenuating circumstances"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at AMG Services full-time

    Pros

    What I enjoyed about AMG was the people I worked with and the team-work environment the company provided. They also had a very thorough two week training period that I completed feeling confident in my ability to do my job correctly.

    Cons

    Some of the things I did not care for about AMG was the policies regarding family emergencies/deaths and illnesses. They were extremely insensitive and unrealistic consequences given certain circumstances.

    Advice to Management

    My advice to management if the company were still in business would be to re-evaluate the policies regarding personal matters to be more realistic and accommodating to the employees.


  5. "Collector"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Collector in Jacksonville, FL
    Current Employee - Collector in Jacksonville, FL

    I have been working at AMG Services full-time (More than 10 years)

    Pros

    I enjoyed working here because I was able to help customer setup payment plans to get their account on good standard.

    Cons

    I was unhappy I had to relocted from this job.


  6. "Customer Service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Employees were nice to work with.

    Cons

    Mgmt was a disconnect. Never listened to employees. Rules were ridiculous.


  7. Helpful (1)

    "Closed down, supervisors lied saying that everything was ok and one day they pulled us all into a meeting and said go."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recovery Collector in Overland Park, KS
    Former Employee - Recovery Collector in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AMG Services full-time (More than a year)

    Pros

    Money. Hours. No fault attendance policy. That is pretty much the best that it got. It wasnt very great working there.

    Cons

    Supervisors not being honest
    Rough last couple of months
    Working saturdays with no breaks outside of lunch times.
    Being micromanaged and having your stats watched at every second of the day.

  8. "great pay, coworkers and hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at AMG Services full-time

    Pros

    hired in 2012, worked 8:15-4:45 mon-friday. hourly pay was low but bonus made up for it. made 60k my first year.

    Cons

    parking... took one year for me to park in our lot... before we had to park in satellite parking and take a shuttle or park 2 blocks down the road. they did layoffs in march 2014 and now have closed their doors completely

    Advice to Management

    it was fun while it lasted.


  9. Helpful (1)

    "Closed for business"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good money for no degree, supervisors want to help you succeed.

    Cons

    Lack of communication with employees

    Advice to Management

    Keep employees informed of company future


  10. "Decent job and pay bonuses are great if you can reach the goals but very high turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Overland Park, KS
    Former Employee - Customer Service Representative in Overland Park, KS
    Doesn't Recommend
    Neutral Outlook

    I worked at AMG Services full-time (Less than a year)

    Pros

    Bonuses and hours are good.

    Cons

    High turnover will write you up for anything, put profit over workers

    Advice to Management

    Treat employees better


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