AOA Reviews | Glassdoor

AOA Reviews

Updated May 12, 2017
27 reviews

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2.1
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Adrienne White-Faines
11 Ratings

27 Employee Reviews

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  1. Helpful (1)

    "Working at the AOA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL

    I worked at AOA (More than 8 years)

    Pros

    Lots of opportunity to collaborate with awesome people

    Cons

    Direction of organization is sometimes unclear


  2. Helpful (3)

    "Out of Touch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AOA full-time (More than 8 years)

    Pros

    Once it was a good place to work for, and had a great atmosphere, but that was when John Crosby was the Executive Director. During the time John was with the AOA he always made a point to know all employees and recognized the work that they did for the AOA. Working for the AOA was rewarding and challenging but you felt like you were part of something. But then came Adrienne and all the layoffs and firings began...

    Cons

    Adrienne White Faines: intangible, cold, never present at employee meetings and runs the AOA with an iron fist and fear tactics. Not a pleasant place to work for and lots of age discrimination.

    Advice to Management

    listen to your employees and start recognizing them and their value.


  3. Helpful (3)

    "Helmed by a Clueless dysfunctional CEO and staff are miserable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AOA full-time (More than 3 years)

    Pros

    The health care mission is compelling, there are some staff who are very experienced in their area of expertise and want to do right by the association and its members. The Chicago office is in a nice location.

    Cons

    The CEO is a poor leader who isn't respected by staff and her Dr Jekyll/Mrs Hyde persona is frightening, and disruptive. She tells you to do one thing-- you do it--then berates you because you followed her direction or tells you she never gave you said direction. The Board has its head in the sand, is often misguided and is more focused on fancy parties than saving the profession. Technology is outdated and there is no roadmap to improvement or modernization. The Chicago workspace is tired and depressing. AOA is losing members and the ones that remain seem disengaged, the next gen physicians are turning more to allopathic programs, and there is little way the AOA can compete with the AMA behemoth.

    Advice to Management

    My advice to the Board: Do not keep a clueless, ineffective CEO in leadership any longer. You are doing a disservice to the profession you purportedly care about. Senior staff are too afraid to tell you what you need to know. She is a wolf in sheep's clothing. If you only knew how she speaks about you in private. CEOs lack of association mgmt experience, lack of focus, poor denigrating treatment of staff and control issues are about to turn you all into a section of the AMA sooner than you could ever expect. Please don't let that happen. The US needs DO physicians.


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  5. Helpful (3)

    "Good pay but no future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AOA full-time (More than 3 years)

    Pros

    AOA salaries are higher than the average for health care associations. Very good people work there. Many members are pleasant to work with.

    Cons

    The future of this organization is really at risk due to certain impending realities. It is shocking how much money is spent in areas that do nothing to address those issues - a large PR campaign for example (that does not even brand the organization.) The CEO asks for innovation and new ideas but rarely supports or implements them unless they come from her close circle. Shockingly weak board of trustees

    Advice to Management

    The CEO has to start listening to people other than the three people she trusts. There are people with association knowledge on staff who could provide valuable input but the CEO stubbornly refuses to learn the nuances of this organization. Then good people leave out of frustration.


  6. "Old fashioned out of date management style"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director in Chicago, IL
    Former Employee - Assistant Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AOA full-time (More than 3 years)

    Pros

    Nice people and great location in the city.

    Cons

    Human resources is very "old school". Very hierarchical management with litte input requested from those on the ground doing the work.

    Advice to Management

    Think empowerment and open the doors to a different way of doing things and thinking. HR needs to be revamped to new ideas and hiring techniques.


  7. "anonymous"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Anonymous in Tinley Park, IL
    Former Employee - Anonymous in Tinley Park, IL

    I worked at AOA full-time (More than 10 years)

    Pros

    Best Company I ever worked for

    Cons

    Change in leader ship has changed family oriented culture


  8. Helpful (8)

    "Dysfunction and disempowerment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Chicago, IL
    Former Employee - Specialist in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AOA full-time (More than a year)

    Pros

    Benefits and vacation time are unusually generous and the location downtown is convenient to public transportation.

    Cons

    Some AOA staff are extremely talented and hardworking, but you will also find frequent power struggles, deeply entrenched cronyism and widespread incompetence. Work culture and opportunities for advancement are determined at the whim of your department and vary widely across the organization. Senior leadership is condescending and secretive, and some managers are mysteriously "empowered" to wield influence that extends far beyond their own area. If you keep your mouth shut and work hard, you may find great opportunities at the AOA, but the organization as a whole is beyond dysfunctional.

    Advice to Management

    When filling open positions, especially at the senior management level, consider that "transparency" and "excellence" might require occasionally hiring people who are not your close personal friends and associates.


  9. "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Neutral Outlook

    I have been working at AOA full-time (More than 10 years)

    Pros

    constantly changing environment yada yada yada

    Cons

    some people don't keep up

    Advice to Management

    empower staff to change processes


  10. Helpful (1)

    "Disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    I worked at AOA full-time (More than a year)

    Pros

    Besides the location and staff from other departments being friendly.

    Cons

    New staff since old crew was all fired. They are making a lot of moves and new changes causing a lot of confusion. My director had no answers to many of my questions. Would always send me off to someone else. They were also new to the company. No training, was basically thrown out there to learn everything on my own.

    Advice to Management

    Better communication, and treat all your employees fairly.


  11. Helpful (2)

    "A Good Career Starter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AOA full-time (More than 3 years)

    Pros

    Benefits are good (vacation time, sick time, 401k)
    Can be flexible when arriving late or leaving early.
    Jeans on Friday.

    Cons

    Bonuses were only given to a few people.
    Salaries for most position are below average.
    Advancement is minimal.
    New CEO has been bringing in her own people.
    Turnover has been high in 2015.

    Advice to Management

    N/A


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