AOA Reviews | Glassdoor

AOA Reviews

Updated November 26, 2017
29 reviews

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2.1
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Adrienne White-Faines
12 Ratings

29 Employee Reviews

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  1. Helpful (2)

    "Revolving door is back despite representing the world's best physicians"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at AOA full-time

    Pros

    Osteopathic physicians are the best physicians in the world, both in terms of friendliness as volunteer leaders and clinical skills as physicians. Helping osteopathic physicians so that they can focus on caring for patients is a great honor.

    Cons

    When I started at the AOA, it was a revolving door in terms of staff. That slowed for a number of years as the AOA's pay and benefits became more competitive. From what I have heard after leaving the AOA, the revolving door is back.


  2. Helpful (5)

    "Not getting better to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AOA full-time

    Pros

    The paycheck and insurance is good enough for what is expected. And there are mostly nice people to talk to.

    Cons

    The friends of the CEO get promoted when others get past over and stay at same level for years. The new HR person, friend of CEO, is concerned more about lunch discounts and starting fruit of the month then about fixing things. The good people leave whenever they can get a new job. It seems like recruiting new people take forever and these reviews aren't helping probably.

    Advice to Management

    I hope senior leadership team find someone to come in and fix what is wrong instead of hiring more friends of CEO. Most people want to do a good job for the doctors. Stop playing favorites. Start listening to employees instead of taking a new survey when the last one was very bad and you think a new one will be better scores. We see thru the games more then you realize. We scored worst since June because things are not better. And more people continue to leave because bad office politics and not just for better position at other place. We see thru that excuse too.

  3. Helpful (3)

    "Looking Up To Almost Mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AOA full-time

    Pros

    End goal is a noble one of providing the population with well trained, caring physicians.

    Cons

    Poorly run, archaic management structure and behavior. Little to no investment in streamlining through technology.

    Advice to Management

    Reward actual competence, not flattery and blind deference.


  4. Helpful (10)

    "WTF?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AOA full-time (More than 3 years)

    Pros

    Any pros are offset by the plethora of cons.

    Cons

    Anyone good enough to find another job is gone or in the process of leaving. And they all look so happy when they quit. Attrition will take a toll as these positions are put on hold. CEO doesn't believe anyone is working to capacity. How would she know? She's too busy traveling to raise her national profile. Tells staff to do one thing, leaves for a week, then returns, finds fault with everything and says that she didn't ask for things to be done that way. Board needs to open their eyes. AOA will be nothing more than a shell group of certifying boards until that last DO retires from practice or passes.

    Advice to Management

    Get rid of the CEO and her sycophants before it's too late. Actually, it may already be too late.


  5. Helpful (8)

    "Out of Touch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AOA full-time (More than 8 years)

    Pros

    Once it was a good place to work for, and had a great atmosphere, but that was when John Crosby was the Executive Director. During the time John was with the AOA he always made a point to know all employees and recognized the work that they did for the AOA. Working for the AOA was rewarding and challenging but you felt like you were part of something. But then came Adrienne and all the layoffs and firings began...

    Cons

    Adrienne White Faines: intangible, cold, never present at employee meetings and runs the AOA with an iron fist and fear tactics. Not a pleasant place to work for and lots of age discrimination.

    Advice to Management

    listen to your employees and start recognizing them and their value.


  6. Helpful (8)

    "Helmed by a Clueless dysfunctional CEO and staff are miserable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AOA full-time (More than 3 years)

    Pros

    The health care mission is compelling, there are some staff who are very experienced in their area of expertise and want to do right by the association and its members. The Chicago office is in a nice location.

    Cons

    The CEO is a poor leader who isn't respected by staff and her Dr Jekyll/Mrs Hyde persona is frightening, and disruptive. She tells you to do one thing-- you do it--then berates you because you followed her direction or tells you she never gave you said direction. The Board has its head in the sand, is often misguided and is more focused on fancy parties than saving the profession. Technology is outdated and there is no roadmap to improvement or modernization. The Chicago workspace is tired and depressing. AOA is losing members and the ones that remain seem disengaged, the next gen physicians are turning more to allopathic programs, and there is little way the AOA can compete with the AMA behemoth.

    Advice to Management

    My advice to the Board: Do not keep a clueless, ineffective CEO in leadership any longer. You are doing a disservice to the profession you purportedly care about. Senior staff are too afraid to tell you what you need to know. She is a wolf in sheep's clothing. If you only knew how she speaks about you in private. CEOs lack of association mgmt experience, lack of focus, poor denigrating treatment of staff and control issues are about to turn you all into a section of the AMA sooner than you could ever expect. Please don't let that happen. The US needs DO physicians.


  7. Helpful (3)

    "They're making progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AOA full-time

    Pros

    Relaxed work environment, Great benefits, very understanding leadership, family first atmosphere, PERFECT work life balance. Lots of diversity

    Cons

    horrible office space, very little autonomy, lots of red tape

    Advice to Management

    trust your workers more, invest in technology

  8. Helpful (7)

    "I should have read these reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AOA full-time

    Pros

    Competitive salary, many ways to leave a mark on the organization because there is so much change needed

    Cons

    Senior leadership keeps CEO is a bubble and she seems unaware of massive internal dysfunction because she is always traveling

    No one trusts each other because who is in the good graces of leadership constantly changes

    Always a flurry of activity before board meetings after long stretches of inaction then cover ups about what was not done according to annual or strategic plan

    Lack of accountability

    Financial outlook is shaky

    Filled with people who want to skate by until retirement or do bare minimum for a paycheck

    Advice to Management

    Echo other comments to invest in technology and a competent team to deploy it because near daily notifications of systems crashing or being infected is not normal

    Learn to work as a leadership team because the minions see the in-fighting and tragically recreate it

    Break down silos and get the organization working as a team towards a common and constantly repeated strategic vision


  9. Helpful (7)

    "Good pay but no future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AOA full-time (More than 3 years)

    Pros

    AOA salaries are higher than the average for health care associations. Very good people work there. Many members are pleasant to work with.

    Cons

    The future of this organization is really at risk due to certain impending realities. It is shocking how much money is spent in areas that do nothing to address those issues - a large PR campaign for example (that does not even brand the organization.) The CEO asks for innovation and new ideas but rarely supports or implements them unless they come from her close circle. Shockingly weak board of trustees

    Advice to Management

    The CEO has to start listening to people other than the three people she trusts. There are people with association knowledge on staff who could provide valuable input but the CEO stubbornly refuses to learn the nuances of this organization. Then good people leave out of frustration.


  10. "Good Organization to Work for"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AOA full-time

    Pros

    People are nice, flexible start times, great pay, great benefits, HR really values the staff

    Cons

    No work from home option


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