AOL Reviews | Glassdoor

AOL Reviews

Updated July 24, 2017
159 reviews

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AOL CEO Tim Armstrong
Tim Armstrong
76 Ratings

159 Employee Reviews

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Pros
  • good culture and work life balance (in 169 reviews)

  • The culture/ the work environment is awesome (in 87 reviews)

Cons
More Pros and Cons

  1. "Advice to Mid Career Emps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Solutions Management in Baltimore, MD
    Former Employee - Director, Solutions Management in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AOL (More than a year)

    Pros

    Since AOL has a reputation as not being very "cool" or inventive. They will pay a premium on top talent. You should be able to negotiate a 20% increases in pay from your former job.

    A great place to start your career because they like to promote from within.

    Cons

    However, as a mid career professional, take a long hard look at this company and do not ignore any red flags that come up during the interview process. Make sure your hiring manager is honest and has a clear vision of what he or she wants you to do. Mid level managers at Aol are not empowered enough to push their strategy, strategy comes from TA downward like a game of telephone, each manager in between interprets that strategy in his or her own way.

    Advice to Management

    If you are going to spend a ton of money and time recruiting people away from Google, FB, Oracle, etc. the least you can do is listen to those employees, they have very different perspectives, perspectives from companies you are directly competing with. Use their insight, you are certainty paying them a lot for it.


  2. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AOL full-time (More than a year)

    Pros

    Reasonable time off/vacation.

    Cons

    Constant change in management, I had 6 managers in 1.5 years, this place cannot keep their talent and is a very depressing place to work. Constant layoffs and no regard for customers.

    Advice to Management

    Do not promote people into management roles without management training!!

  3. Helpful (3)

    "Marketing department is a mess"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Negative Outlook

    I have been working at AOL full-time (More than 3 years)

    Pros

    Smart, passionate co-workers who are genuinely good people.

    Fun culture as far as happy hours, team outings and sales conferences.

    Cons

    There is no autonomy or ownership on projects and absolutely no vision or strategy on marketing initiatives. There are constantly too many cooks in the kitchen who have no experience on branding to make branding decisions, and then change their minds daily.

    The mid-level people actually implementing the work have to bear the brunt of these constant 180's, often with unreasonable timelines so work-life balance really suffers.

    It's a culture of fear. Innovation isn't encouraged, everyone is so scared to take a risk or make a decision, that all work ends up how it's always been done.

    Constant reorgs and layoffs also have a big impact on morale.

    Advice to Management

    Trust people to do their jobs. Actually make decisions, and stick to them. Be more transparent with organizational changes.


  4. Helpful (1)

    "Amazing People, Great Benefits, But Consistent Layoff and Reorgs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AOL full-time (More than 3 years)

    Pros

    Absolutely amazing people to work with. A lot of passion, dedication, and support. Great benefits and perks. Nice office and work environment. Excited to go to work everyday to see the people, but then the politics get in the way of creativity and motivation. Work from home opportunities with decent work life balance most of the time. Great volunteer opportunities and fun social events.

    Cons

    Frequent layoffs, job always at risk. Great employees let go without logical reason, all comes down to dollars between finance and HR. Consistent M&A's leading to frequent reorganization of business, inconsistent products, and constant support of legacy systems. Difficult to get anything of value out the door when leadership is not focused on a product, but rather what company to buy next. Upper management way too disconnected from the day to day to see who really gets the work done. Management always makes the next M&A the full focus letting other parts of business suffer, resulting is lost revenue and customers. Too much middle management and employees promoted into leadership way too early.

    Advice to Management

    Stop worrying about the next "big" company to buy and actually invest in your employees and build a valuable product your customers want. The consistent fear of the next layoff does not build morale, it kills it. Keep the good people, be more transparent and honest with them. If you want a seat at the Google and Facebook advertising table, then get back to building great stuff with great people. Let teams bond, have success, grow and learn together over time, that will get you that seat at the table, not these consistent layoffs and reorgs.


  5. Helpful (3)

    "What a waste of great talent and potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Director in Baltimore, MD
    Former Employee - Media Director in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AOL full-time (More than a year)

    Pros

    Great people who are super smart to work with. Lots of potential between VZ, AOL and Yahoo tech and data. Great pay and benefits. TA is a good CEO but doesn't realize how his senior leaders are managing their teams. Most(not all) lead in a very contradictory way compared to what the executives preach.

    Cons

    Management style is based on fear. No one is honest or transparent. Leadership changes constantly. Motivation is lacking. Morale is always in a trending decline.

    Advice to Management

    Clean up your middle to senior management and get rid of the waste - let the qualified, hard working, most knowledgeable people take lead and let them have a chance to execute and build a team. Don't fire them after your next acquisition. Be wary of managers who instill fear on their subordinates, those are the ones who are destroying your culture and pushing good talent out. Consolidation is good, but get rid of all of the red tape while doing it. Act like a start up!


  6. Helpful (1)

    "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at AOL full-time (More than 3 years)

    Pros

    - Good work/life balance
    - Smart people, easy to learn
    - Good benefits/healthcare

    Cons

    - Management is a disaster, no one knows how the company works
    - Too many mediocre acquisitions
    - Lack of leadership
    - Not a lot of options to grow


  7. "Sr Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay, decent internal mobility, good benefits

    Cons

    No corporate strategy, very political environment (rather than proactive and goal focussed), people more concerned with saving their jobs than advancing the media industry.

    Advice to Management

    Probe to see how your managers are managing, provide coaching, convey unit specific objectives from the top down

  8. "Lost its way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tech Lead in Baltimore, MD
    Current Employee - Senior Tech Lead in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AOL full-time (More than 5 years)

    Pros

    Good work life balance, good people

    Cons

    Poor communication, out of touch management, no career growth.

    Advice to Management

    This company has lost its way, management hired far to many people and then the layoffs started. Failure of management. Now with tiny annual bonuses even for high performers (4) and negligible raises we are about to lose a lot of really great engineers.


  9. "Not a fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Assistant Fellow in New York, NY
    Former Employee - Account Assistant Fellow in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at AOL full-time (Less than a year)

    Pros

    Nice office, flexible work-from-home options, free food

    Cons

    Employees are clique-y, lots of gossip, Account Managers do not care about fellow employees or the Fellows under them. Little focus on philanthropy.


  10. "Senior Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at AOL full-time

    Pros

    culture, benefits, work life balance

    Cons

    salary, compensation, frequency of layoffs


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