AOL Reviews | Glassdoor

AOL Reviews

Updated August 18, 2017
1,197 reviews

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3.6
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AOL CEO Tim Armstrong
Tim Armstrong
632 Ratings

1,197 Employee Reviews

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Pros
  • good culture and work life balance (in 169 reviews)

  • The culture/ the work environment is awesome (in 87 reviews)

Cons
More Pros and Cons

  1. "AOL is one of the best places I've ever worked."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Dulles, VA
    Former Employee - Senior Software Engineer in Dulles, VA
    Recommends
    Disapproves of CEO

    Pros

    The people, and that they treat you like an adult and a professional. It's a very laid-back, comfortable environment. I made a lot of great friends there, and worked with some truly amazing people. It's also nice to work for a global force like AOL. I still wear my AOL t-shirts, hats, and fleece with great pride, and I still keep in touch with some of the people I worked with. They're some of the best I've ever seen anywhere, and I would jump at the change to work alongside them again.

    Cons

    Top leadership leaves quite a bit to be desired. Advancement is difficult and unpredictable.

    Advice to Management

    Fire Randy Falco and Ron Grant. Bring back Jon Miller. Stop chasing after Google and Yahoo - let your employees innovate. They can do it.


  2. "The Internet portal with the brightest future potential."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    AOL has acquired and established partnerships with the best in class and strongest companies in all of the online arena allowing them to reach 90% of the Internet. Leadership is very transparent about results and good about recognizing employees for success. The new leadership team is moving quickly to integrate all acquired companies to form a unified organization that would be very competitive to Google, Yahoo and Microsoft. The company truly values training and development with the existence of AOLU (University) and work life balance in not driving employees over the edge. The culture is very down to earth and friendly.

    Cons

    The negative and legacy perceptions of the company being associated with dial-up subscribers. Many do not understand the new business model of AOL.com now being free and accessible by anyone. There is a lot of change going on within the organization, especially now as integration is occurring with all of the acquired brands so one must be flexible and able to adapt to changing structures, teams and directions that are designed with the company's best interests in mind. It's difficult to see just how large the company is without working in the Dulles or New York offices where the company started and is now headquartered.

    Advice to Management

    Consult with employees more frequently on internal changes through surveys.

  3. "Working at AOL: Mostly Good (with some faults)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer in Dulles, VA
    Current Employee - Programmer in Dulles, VA
    Recommends
    Approves of CEO

    Pros

    Looks good on resume, opportunity to telecommute when necessary, they promote a good work/life balance, onsite career advancement classes, etc.

    Cons

    Not much recognition (salary increase) for hard work.

    Advice to Management

    Recognize your employees more.


  4. Helpful (1)

    "Cool Job."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Baltimore, MD
    Current Employee - Network Engineer in Baltimore, MD
    Recommends
    Approves of CEO

    Pros

    Always using the newest technology. Good training when there is room in the budget. Work with a lot of smart people. Room for growth, and move to other positions with in the company. Open to new business ideas. Always busy to help the day go by quicker. Reasonable hours, even when on call. Teamwork is good at the company for the most part. Everyone works towards the same goal to hit goal numbers. Pretty good about not pointing fingers, instead getting the problem resolved.

    Cons

    Can be stressful at times. Everyone wants everything done last week, with not having enough hours in the day. (this can be good too). Management passing down ridiculous projects, having no clue how long or hard they are to implement and wanting them on impossible time lines.

    Advice to Management

    Stop kicking around titles to get things done. Get things done because they make sense, and will help the company move forward.


  5. "AOL, with all the uncertaintly, is still a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Programming Manager in New York, NY
    Current Employee - Senior Programming Manager in New York, NY
    Recommends
    Approves of CEO

    Pros

    The people are great and the atmosphere is challenging but also very fun. There is a strong feeling of comeraderie throughout AOL as we work toward each common goal.
    The company is young and forward thinking, there aren't very many 'sticks in the mud'. We are constantely challenged and supported in thinking 'outside the box' which is refreshing.

    Cons

    At times it feels like each division acts within its own silo and there is not enough communication between groups. This leads to duplication of efforts and confusion as to who or which group is responsible for what. Additionally, the lack of reporting as it pertains to revenue as well as traffic, is astonishing.

    Advice to Management

    Keep up the good work!


  6. "AOL may not be the shiniest boat in the lake - but it's in the lake."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Dulles, VA
    Current Employee - Director in Dulles, VA
    Recommends
    Approves of CEO

    Pros

    Top 5 internet company; if you like the industry you cannot do any better in DC metro area; for better opportunities look in NYC , Bay area or overseas. Even when it sucked it was a great place to work , feeling now is it is going to be an interesting place to be for the next few years at least.

    Also - very very family friendly. I guess it depends on your manager but in the organizations I know about this is common knowledge.

    Cons

    If you can't handle chaos and uncertainty don't come here. Also make sure you are in a business division that actually makes money or else dont plan on staying long.

    Advice to Management

    Incredible, unbelievable, wonderful - and GOOD WORK recruiting Tim Armstrong to lead AOL


  7. "AOL"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dulles, VA
    Current Employee - Anonymous Employee in Dulles, VA
    Recommends
    Approves of CEO

    Pros

    AOL has a wide range of diverse employees and a very professional work environment. The benefits package is also great.

    Cons

    As with any large company, the struggle to keep employees informed is something that will always be a challenge but I commend the efforts made to remedy this.

    Advice to Management

    I am very pleased with the management that is in place. There is always room to grow and improve the company.

  8. "Great learning, long slow days."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Operations Analyst Intern in Baltimore, MD
    Former Employee - Technical Operations Analyst Intern in Baltimore, MD
    Recommends
    Approves of CEO

    Pros

    The pay was great and I learned a ton about the inner workings of a large scale company.

    Cons

    I was not given very much work to do. Some may view this as a good thing, I just found it boring most of the time.

    Advice to Management

    Have more structure and things to do for the Interns


  9. "Overall great place."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    Pros

    Flexibility with work schedule, work from home occasionally.
    Great manager, strong CEO with visionary ideas.
    Smart, talented colleagues.
    Competitive pay.

    Cons

    Benefits could be stronger.
    Lack of hands-on HR support.
    Lack of admin level support.

    Advice to Management

    Keep moving towards vision Tim Armstrong has laid out.


  10. "Great work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dulles, VA
    Former Employee - Anonymous Employee in Dulles, VA
    Recommends
    Approves of CEO

    Pros

    - Great work-life balance
    - Good pay
    - Really smart people
    - Diversity in projects

    AOL was a great place to work providing lots of diversity in the projects you could work on.

    Cons

    - Annual Christmas layoffs
    - Past lack of real vision or leadership
    - Not a great place to advance your career within the company

    Advice to Management

    I believe AOL is on the right track to positioning themselves for a stronger future even though it means making some tough decisions. Tim Armstrong's leadership is a great addition to this troubled company.


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