AOL Reviews | Glassdoor

AOL Reviews

Updated August 18, 2017
1,197 reviews

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1,197 Employee Reviews

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Pros
  • good culture and work life balance (in 169 reviews)

  • The culture/ the work environment is awesome (in 87 reviews)

Cons
More Pros and Cons

  1. "Retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retention Specialist in Jacksonville, FL
    Former Employee - Retention Specialist in Jacksonville, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at AOL full-time (More than 5 years)

    Pros

    Great place to work, Good incentives, Fun People, Teamwork, Great insurance

    Cons

    Moved to India after 6 years we came to work and lined us up and handed out severance packages

    Advice to Management

    Worry about workers in America instead of outsourcing.


  2. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AOL full-time (More than a year)

    Pros

    Reasonable time off/vacation.

    Cons

    Constant change in management, I had 6 managers in 1.5 years, this place cannot keep their talent and is a very depressing place to work. Constant layoffs and no regard for customers.

    Advice to Management

    Do not promote people into management roles without management training!!

  3. Helpful (3)

    "Marketing department is a mess"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Negative Outlook

    I have been working at AOL full-time (More than 3 years)

    Pros

    Smart, passionate co-workers who are genuinely good people.

    Fun culture as far as happy hours, team outings and sales conferences.

    Cons

    There is no autonomy or ownership on projects and absolutely no vision or strategy on marketing initiatives. There are constantly too many cooks in the kitchen who have no experience on branding to make branding decisions, and then change their minds daily.

    The mid-level people actually implementing the work have to bear the brunt of these constant 180's, often with unreasonable timelines so work-life balance really suffers.

    It's a culture of fear. Innovation isn't encouraged, everyone is so scared to take a risk or make a decision, that all work ends up how it's always been done.

    Constant reorgs and layoffs also have a big impact on morale.

    Advice to Management

    Trust people to do their jobs. Actually make decisions, and stick to them. Be more transparent with organizational changes.


  4. "People, people, people. Good, bad, indifferent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Database Administrator in Dulles, VA
    Current Employee - Senior Database Administrator in Dulles, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AOL full-time (More than 8 years)

    Pros

    Super benefits. Good people, good technology infrastructure, good facilities, will to change, bright future which depends on execution. Generous packages.

    Cons

    Indifferent people, legacy technology, some perks not advertised well. The (annual) purge :) which causes the survivors more stress and envious of packages.


  5. "Great team atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Accountant in Dulles, VA
    Current Employee - Staff Accountant in Dulles, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AOL full-time (More than a year)

    Pros

    At AOL you are able to have a good work/life balance. There is a great team atmosphere and everyone seems to really enjoy working there.

    Cons

    Due to the numerous layoffs the workload is very high as you are forced to absorb the responsibilities of those who were let go

    Advice to Management

    None


  6. Helpful (1)

    "Amazing People, Great Benefits, But Consistent Layoff and Reorgs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AOL full-time (More than 3 years)

    Pros

    Absolutely amazing people to work with. A lot of passion, dedication, and support. Great benefits and perks. Nice office and work environment. Excited to go to work everyday to see the people, but then the politics get in the way of creativity and motivation. Work from home opportunities with decent work life balance most of the time. Great volunteer opportunities and fun social events.

    Cons

    Frequent layoffs, job always at risk. Great employees let go without logical reason, all comes down to dollars between finance and HR. Consistent M&A's leading to frequent reorganization of business, inconsistent products, and constant support of legacy systems. Difficult to get anything of value out the door when leadership is not focused on a product, but rather what company to buy next. Upper management way too disconnected from the day to day to see who really gets the work done. Management always makes the next M&A the full focus letting other parts of business suffer, resulting is lost revenue and customers. Too much middle management and employees promoted into leadership way too early.

    Advice to Management

    Stop worrying about the next "big" company to buy and actually invest in your employees and build a valuable product your customers want. The consistent fear of the next layoff does not build morale, it kills it. Keep the good people, be more transparent and honest with them. If you want a seat at the Google and Facebook advertising table, then get back to building great stuff with great people. Let teams bond, have success, grow and learn together over time, that will get you that seat at the table, not these consistent layoffs and reorgs.


  7. "Good team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AOL full-time

    Pros

    Good team, and good management. Junior level engineers get to touch more senior techniques. People are nice and friendly.

    Cons

    so far so good. no free food.

  8. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AOL full-time

    Pros

    Work environment is enjoyable and relaxed.

    Cons

    Layoffs that occur and hiring freezes could increase workloads.


  9. "Mixed Feelings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director of Operations in Baltimore, MD
    Current Employee - Associate Director of Operations in Baltimore, MD
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AOL full-time (More than 5 years)

    Pros

    Market Clout
    Dynamic Industry
    Free Drinks / Snacks

    Cons

    Siloed work streams
    Lack of internal accountability

    Advice to Management

    Working across O&O brands is a nightmare. Too many teams, too many work streams. Need to really put attention into technology ensuring your primary user (us) has what we need to succeed.


  10. "AOL/VZ"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AOL full-time

    Pros

    great work/life balance, good culture

    Cons

    constant changes and acquisions, not paid as much as competitors


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