APAX English Reviews | Glassdoor

APAX English Reviews

Updated Oct 7, 2019

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Found 76 reviews

3.2
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  1. Helpful (2)

    "Lazy HR via email in Hanoi."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Teacher in Ho Chi Minh City
    Doesn't Recommend

    I have been working at APAX English full-time for less than a year

    Pros

    Great con job and dangling the carrot technique used in Apax ads.

    Cons

    HR with this company is done only via email from Hanoi. The staff writing these emails for HR are unprofessional, rude and lazy! I've been here 1 1/2 years and after asking to many questions for their liking .... the lazy staffer emailed me a generic "F off email" ... one of those pre-written "we have decided to pursue other candidates blah blah " - I was furious. My questions were professional. This tells me they... are only interested in wide eyed naive green fresh TESOL grads who are lambs ready to be led to the slaughter! Here are the CON-Jobs at Apax: They insist you FLY out of the country and return to start their new Apax visa. No bus trip to the Cambodia border is accepted (the flights cost more and it's out of your pocket) ... this info is for those already living here. Still it's a con to make more money in-cahoots with a visa provider and makes more money spent by the prospective teacher. They wanted to cancel my 1-yr. business visa immediately - I had 7 months left on this and paid nearly $300 for it. The promises of re-payment are only done after you complete 1 year employment. They will tax expats already here 10% income tax and 20% to those new wide-eyed expats that have been in VN less than 3 months. I'm seeing reports of them not paying the sick pay they promise or other benefits. Apax also takes advantage of their Vietnamese TAs (teacher assistants). They tax their payroll too. For those who don't know .... These poor TAs are paid much much less than teachers. I have a personal VN friend who has worked for Apax and hates them! Ridiculous to take advantage of these poor girls who make far less pay.

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    Advice to Management

    Word is out on how lousy you are to your employers. Fix it or go bankrupt.

    APAX English2019-05-27
  2. "Friendly Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Hanoi

    I worked at APAX English full-time for less than a year

    Pros

    The evironment is Friendly and Professional,

    Cons

    Stressfull test every month, low salary

    APAX English2019-04-22
  3. Helpful (4)

    "Don't believe the fake reviews!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teacher 
    Doesn't Recommend
    Negative Outlook

    I worked at APAX English full-time for more than a year

    Pros

    -Pay on time -Easy curriculum

    Cons

    -The company ran a competition with cash incentives to write a good review online. -Get ready to be treated like a zoo animal by the Vietnamese people if you're placed at a Tier 2 or 3 centre. -The chaos and disorganisation of the company at all leves are so bad at times, that it's almost unbelievable. - Badly trained and lacklustre local staff. -Corrupt company in a corrupt country

    APAX English2019-05-11
  4. Helpful (6)

    "Its a trap... Dont be fooled by recent positive company sponsored reviews."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teacher in Ho Chi Minh City
    Doesn't Recommend
    Negative Outlook

    I worked at APAX English full-time for more than a year

    Pros

    If you both keep your head down and are lucky you can make some good money and work with good fellow teachers. Good pay. Good head teachers in general. The standardised lesson plans mean that in general you will be familiar with each lesson and each step is outlined for you. After a while each level will come as second nature. Cuts down on prep time outside of classroom. Standardised classroom rules and... penalties make classroom management very straightforward. The Vietnamese staff are good people. Great to work with. The company's focus on sales, advertising and PR means that IT works well and is well maintained. The presentation, hygiene and cleanliness of the centre is good which is not a deal breaker but it helps. Some good and well meaning people in the HR department.

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    Cons

    2 problems: The ever shifting syllabus and the management above head teacher level. 1. The prepared syllabus was good however.. APAX are constantly reinventing the wheel and trying to re-invigorate their syllabus to stay ahead of the competition. Which is just a marketing gimmick. But their actual syllabus and software and teachers cannot keep up. And so teachers are expected to teach classes without materials... or resources or preparation. lengthy emails from management about how it is all a learning process and thankyou everyone for the feedback. Meanwhile the teachers have no idea what they are supposed to be teaching or how. The recent launches of the Leader In Me and STEAM initiatives were prime examples of this. 2. You can see on all the websites constant APAX adverts for the same role. Roles they had only advertised and filled a month or so before. The large bonuses for year's services etc. testify to the fact that staff retention is a big issue. Because, as stated before in other reviews the upper-middle management above centre level, being the area managers etc. are TERRIBLE. It is an incestuous skeleton crew with a last minute reactive approach to any problems. Which translates as ... they don't deal with problems they just blame YOU the teacher. If you are lucky then their mistakes won't affect you individually and so you will not be blamed for their errors. They are vicious to anyone beneath them who criticises them. They are vicious to each other. Working with them on occasion is to be present at a low level civil war where each tries to shift the blame on the other whilst feigning friendliness. It is a pit of snakes. None of them do anything approaching a responsible job. If you are lucky you will hardly have to deal with them. They have live a bloated expense account life style jetting from city to city whilst complaining about their high powered responsibilities whilst doing NOTHING of any benefit to teachers. The end of last year there was a lot of rage-quitting by head teachers and teachers who had been pushed too far. That was before the "typhoon debacle" where a storm hit Saigon and the government advised all inhabitants to stay indoors. The other big schools, VUS, ILA, Appollo, accepted the temporary financial loss, acted quickly and told their staff to stay home. APAX insisted that all staff carry on whilst they awaited a categoric decision, which never came. When people said on the SLACK system that it was dangerous and counter to what the govt advised they were told that there may still be customers and business transacted and to carry on as normal. Eventually Head teachers had to openly rebel. When criticism was levelled at the management angry emails came back that the manager in question had jolly well tried, they had checked the weather forecast and waited to get various confirmations whilst looking after "the needs of the business"(and failed to make any decisions in the process). Criticism of this manager was therefore Not Allowed. < A useless stuffed shirt who cannot get anything on his watch right but who is continuously being promoted. In fairness, he was probably not the only one responsible for the Tet debacle where payday close to the nation-wide Holiday/shutdown was pushed back and back and then didnt materialise leaving people with flights and holidays booked overseas but no funds in available. At these points the Management will thank everyone for their understanding, and then emphasise 'working together'. The rest of the time they dump on their teachers from a height. If it is just an individual teacher or centre that has been affected they will shift the blame with all the pride and haughtiness they can muster. Again, if you are lucky then you will be unaffected by their mistakes and can have a decent landing teaching in Vietnam with cool people. Just make sure Upper Management and the impact of Upper Management decisions are kept as far away from you as possible.

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    Advice to Management

    No need for your trite corporate-speak commentary. 1. No Need to keep reinventing the syllabus for new sales. The PR, the marketing, the sales are already good enough. The syllabus is good enough. Leave it alone. Stop dreaming up "cutting edge" approaches in Mount Olympus board rooms when there has been no focus on implementing the last changes responsibly. No more Blue Sky Thinking - start focusing on your... achilles heel, effective organisation and management. 2. Recognise that you are running a skeleton crew in important central departments who are not remotely doing their job. 2. Staff your FMD teams with new and more people :- competent and responsible people. 3. Sort out your internal IT, training pages and comms. It is a farce. Hire QUALIFIED IT workers. 4. Look at yourselves in the mirror. The fact that the ARMs etc are mumbo-jumbo parroting Lazy Chancers is a direct reflection of your conduct. Had you taken an interest in their performance they would never have gotten away with alienating whole swathes of the company. They do not do their job, ergo YOU do not do your job in overseeing them or the company itself. Stop hiding behind the trappings of your lifestyle and either start doing your jobs or cash out so that someone else can actually manage effectively. The management above head teacher level is currently a laughing stock and there is no point holding all these new centre openings when the experience of the teachers is demoralising, noone knows what they are supposed to be teaching anymore and staff retention is nose-diving. Alternatively, keep doing what you're doing and pray that your Korean share holders never get wind of the criminal way you have managed APAX. By the time the chickens come home to roost, hopefully you will have moved on.

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    APAX English2019-05-10
  5. Helpful (1)

    "One Of The Best Teaching Companies In Vietnam"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - English Teacher in Hanoi

    I have been working at APAX English full-time for more than a year

    Pros

    Before Apax, I worked for Ocean Edu in Than Hoa and Sydney in Nam Dinh. I get paid more money at Apax (and get a yearly bonus) and have much better conditions. Classes at Apax are 16 students or less, in public schools you may be teaching 40 (or even 60) students. Having less students means you have the opportunity to get to know your students and have in depth class discussions. Apax provides 5 days... training before you start working in any of the centres. Whereas other companies will just throw you into classes on the first day and provide little guidance on students abilities or what to teach. Every lesson you get a detailed lesson plan which you teach to the students via the smart board. These lesson plans include a mix of reading, writing and listening activities. You won't have to be spending hours of your personal time coming up with unique lesson plans and trying to decide what topics are age and ability appropriate. Having westerns in head office positions is a major benefit. Culture clashes are handled in a more professional and sensitive manner than elsewhere I have worked. You can count on Apax to always pay you the full amount on time (including bonuses initially advertised). They don't go back on there word or come up with fishy excuses as to why the situation has now changed. And if they are not satisfied with your teaching then their concerns will be communicated to you in a constructive manner and you will be given the opportunity to improve.

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    Cons

    The housing situation in the tier 2 cities is a mess. Head office needs to be more sympathetic towards teachers age, gender and nationality. I remember an incident where two new young female teachers were really not happy living with teachers who were old enough to be there dads. And if the rent on a four person Apax house is only costing the equivalent of three peoples housing allowance then subsidise the bills in... the Apax house or don 't insist on four people living in the house. Some of the lesson plans are absurdly boring, 13 and 14 year old students do not care about acid rain and the history of zero. Getting a conversation going about these niche, obscure topics is very difficult. Sometimes teachers will get penalised for substituting a default activity for there own personal activity (even when the personal activity gets the kids enthusiastic and talking). The problem is rooted in senior teachers having to rate teachers against a specific set of criteria.

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    Advice to Management

    Videos showing he best rated teachers should be shared. Sometimes a teacher will really struggle to teach a component using a set technique and be oblivious to the fact that other teachers use completely different techniques to teach the same component. If there is a Halloween party (or April 1st party) in Hanoi then either provide tier 2 cities with a budget to do their own parties or pay for there transport... to get to Hanoi. When there are problems in Apax housing (internet, mold, rats, damp) then make sure these issues are rectified quickly. And when Apax housing is not available, provide teachers with more assistance in looking for there own housing. In Hanoi it is extremely easy to find your own housing but in the smaller cities, it can be a nightmare task. When choosing a HT in smaller cities, take into consideration out of work factors (such as a teachers enthusiasm for organising day trips, group meals and nights out). Tier 2 cities can quickly become extremely isolating if you can't break into preexisting cliques. For the big Seedbed classes, a CM should always be on hand to assist with CTPs. It is understandable that young kids do not want to sit quietly for 40 minutes. There needs to be someone in the class they can ask questions too when the teacher is busy.

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    APAX English2019-03-29
  6. "Overall recommending"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook

    I have been working at APAX English full-time for more than a year

    Pros

    - low living cost - living condition -expat compensation -working atmosphere -friendly local people

    Cons

    -awful traffic -lack of infrastructure -hard to communicate w/ Vietnamese party

    APAX English2019-03-29
  7. "An Expat Dream Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - English Teacher in Hanoi
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at APAX English part-time for more than a year

    Pros

    APAX is a fantastic company with many different centers, each a little different depending on who you work with. I worked with great people and fantastic leadership. * The day to day admin is minimal. * There is almost no lesson planning (it always helps to be prepared, of course). * You work with a combination of Vietnamese and other expat staff, allowing you to easily form friendships. * The students are... aged 5-16 depending on which level you teach, with the most common being around ages 6-10. They are amazing, love learning and very cute! * Each classroom is equipped with CCTV that allows your classes to be watched at all times - to me this is a positive thing, since the camera also provides you with evidence and protection (eg, oh, that child punched another student?) * Lastly, this company allows you to have multiple jobs as long as it does not interfere with your teaching - a travelling saver's dream. I am thankful to have had the opportunity to work with APAX.

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    Cons

    Recruiting takes a while, and APAX does not plan far ahead. Transferring between centers is not done with ease, and may (definitely) take several emails. Sometimes, you'll have to start your career with APAX at a center outside of Hanoi for the first few months. This may be a good thing, though, as you'll properly experience Vietnamese culture. Lastly, the CCTV may feel restrictive at first, but you'll get used... to it rather quickly.

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    Advice to Management

    Most of the issues that existed has improved over the last year. I'd like to thank APAX for the time I've spent with them.

    APAX English2019-03-28
  8. "Great salary, no lesson preparation , stress free job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EAL Teacher in Ho Chi Minh City
    Recommends

    I have been working at APAX English full-time for less than a year

    Pros

    The salary for teachers is great. The number of hours per week is low, but your pay is salaried, so you always know how much money you will get each month. There is no planning and little lesson preparation. The lessons are interactive on the interactive TV's in class, which means the children are engaged and you can't really go wrong when teaching. The training is thorougher both before you start the job and on... going professional development. There are many opportunities for promotion and professional development within the company. The center managers are excellent. There is lots of support from other staff in my center. There is also an online system where you can send messages and get instant responses from other staff members so you can always get help when you need it.

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    Cons

    The working hours are evenings and weekends, if you want a 9-5pm job, this job is not suitable for you.

    Advice to Management

    Keep up the good work, happy teachers equal happy students.

    APAX English2019-03-26
  9. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - English Teacher in Ho Chi Minh City
    Recommends

    I have been working at APAX English full-time for less than a year

    Pros

    I've been really grateful for all the support and teaching resources provided by this company, particularly as I was new to teaching when I started. I love that all of the lessons plans and materials are provided for you and that you receive thorough training in their methodology and operation. There are also plenty of opportunities for further training depending on the levels you'd like to teach and room for... progression. In terms of working environment the centers I have worked in are all modern, comfortable and well-equipped. The facilities are great and the kids clearly enjoy the lesson set up. Finally, the staff have all been welcoming and lovely - it's a pleasure to work at my center. This company is an excellent choice for anyone looking to get into ESL teaching in Vietnam.

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    Cons

    I haven't found any major cons so far.

    Advice to Management

    Thanks for all your help!

    APAX English2019-03-21
  10. "Great company for first time ESL teachers in Vietnam"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IGarten and April Teacher in Hanoi
    Recommends
    Positive Outlook

    I have been working at APAX English full-time for less than a year

    Pros

    * Great support system * Incredible communication between foreign management division and potential teachers * Sufficient training provided for all levels * Technology based learning * New centres are especially fun and clean to work in with cool working environments

    Cons

    * New centres often do not know how things are done, so new teachers as well as new management at centres are often left confused on the processes of how things work. More support is needed here.

    Advice to Management

    Make sure to provide new centres with proper support and instructions, especially for things like trail classes, which books should be used, what the CM's should print for those trial classes etc.

    APAX English2019-03-21
Found 76 reviews