APS Healthcare Reviews | Glassdoor

APS Healthcare Reviews

Updated July 11, 2017
71 reviews

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2.7
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Greg Scott
34 Ratings

71 Employee Reviews

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Pros
  • good coworkers, occasional work from home when it benefited the company, (in 4 reviews)

  • Many good people to work with especially on Business Side (in 3 reviews)

Cons
  • Lack of strategic planning, poor communication from upper management, nepotism among upper management (in 3 reviews)

More Pros and Cons

  1. "Sr Provider Relations Specialist, telecommuter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Provider Relations Representative in White Plains, NY
    Former Employee - Senior Provider Relations Representative in White Plains, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at APS Healthcare full-time (More than a year)

    Pros

    Great benefits, competetive pay, supportive management.

    Cons

    I have no complaints about my experience at APS.

    Advice to Management

    Stay innovative!


  2. "Clinical Quality Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at APS Healthcare full-time (Less than a year)

    Pros

    There were some very nice people at APS

    Cons

    They were acquired by Kepro and became much more rigid.

  3. "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at APS Healthcare full-time

    Pros

    Local company makes it flexible for changes

    Cons

    Poor communication between corporate and local office

    Advice to Management

    Reach out to your local branches to assist


  4. "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Oklahoma City, OK
    Former Employee - Administrative Assistant in Oklahoma City, OK
    Recommends
    Neutral Outlook

    I worked at APS Healthcare full-time (More than 5 years)

    Pros

    Great company and loved the Teamwork we had and training...Great PTO and very flexible....

    Cons

    None. They went beyound the call of duty all the time.

    Advice to Management

    None...Thanks for believing in me and not judging me due to my hearing loss...you all are the best..


  5. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at APS Healthcare full-time (More than a year)

    Pros

    Very good management, flexible.

    Cons

    Company lost their contract in California, and I was laid off


  6. "Client Services Coordinator II Telecommuter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Coordinator II Telecommuter in Steelton, PA
    Former Employee - Client Services Coordinator II Telecommuter in Steelton, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at APS Healthcare (More than 3 years)

    Pros

    They had a very good uppe management team. I went from working in the office to working from home. The transition was seamless.

    Cons

    They've merged with another company and muy position was eliminated.

    Advice to Management

    Susan Forsythe was a great, caring, fair decision maker.


  7. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charleston, WV
    Former Employee - Anonymous Employee in Charleston, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at APS Healthcare full-time (Less than a year)

    Pros

    You got 40 hours and some of the people were OK.

    Cons

    Bad management from your team lead all the way up. Management only cared about number of envelopes stuffed and not about training you to perform job. Daily job tasks conflicted with each other. No organization. Avoid APS and Kepro at all costs.

    Advice to Management

    Clean up your act and start caring.

  8. Helpful (1)

    "Defunct"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI
    Doesn't Recommend

    Pros

    The employees, The clients, The programs.

    Cons

    Company was bought out by a mainland company that quickly laid off most employees which resulted in losing all contracts.


  9. "Ok Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Report Analyst in Billings, MT
    Former Employee - Report Analyst in Billings, MT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at APS Healthcare full-time (More than 10 years)

    Pros

    The ability to work from home. Flexible scheduling. Internal IT.

    Cons

    Do not expect help finding a job within the company when your contract ends.

    Advice to Management

    Once you've trained an employee try and keep that employee. Give raises based on merit.


  10. "screener"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    salary and flexible work

    Cons

    too much stress and work, there is a constant turn over rate and the morale is horrible

    Advice to Management

    You need to train the people more and not be so horrible


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