APX Alarm Reviews | Glassdoor

APX Alarm Reviews

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24 Employee Reviews

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  1. "Good Money -- Quick Burn out"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Provo, UT
    Former Employee - Sales Manager in Provo, UT
    Recommends
    Approves of CEO

    Pros

    Great Money. You can learn some great sales and people skills. APX good stable company, especially in the 'summer sales industry'. Uncapped earning potential,

    Cons

    Knocking doors all summer is not fun. Very monotonous workload. APX will nickel and dime you every way they can to avoid paying out full. APX can get political. Even if you are a stud salesmen, you will get taken advantage of if you don't have someone up high battling for you.

    Advice to Management

    Get rid of the politics, transform into a true meritocratic company. Give more power to the managers and less to the regionals. Be more frugal at corporate so you don't have to lower pay scales to cover your margins.


  2. "good if you can adapt"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Provo, UT
    Current Employee - Sales Representative in Provo, UT
    Recommends
    Approves of CEO

    Pros

    good compensation
    housing provided
    pod casts

    Cons

    no 'special deals'
    Contract issues and point bank issues still being resolved,
    cleaning fee assigned even though my apt was spotless at the end of year
    no sign on bonus? what the heck

    Advice to Management

    let sales reps that cant work over the summer work out special payscales/deals with you so they can sell during school

  3. "APX is a good place to work with good people while going through school"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Representative in Provo, UT
    Current Employee - Phone Representative in Provo, UT
    Recommends
    Approves of CEO

    Pros

    APX has been a good job while going through school. They have been very flexible in giving time off and working with my school schedule. Management has been good and seem to be concerned about my needs. I have also made many friends while I have worked there. It is a good place to meet other students.

    Cons

    One of the downsides to APX is that they are sales oriented company. This can be good and bad. Their employment is good because they have a strong sales force. The downside is that it is more difficult to get recognized if you are not in sales.

    Advice to Management

    Management should try to do a better job of compensating all employees more evenly.


  4. "An ok summer job if you land on a talented team, otherwise pack up and head home."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Installation Tech
    Former Employee - Installation Tech
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at APX Alarm full-time (Less than a year)

    Pros

    Get to work with your hands. Solve different problems. Just a summer job.

    Cons

    Long hours. Pay is dependent on Sales team performance, something you have no control over. My manager frequently favored his brother and would pass him work more frequently other team members. He also kept my back-end check. My W-2 form was filed incorrectly.

    Advice to Management

    Rotation lists can be biased. I was the only non-Mormon on my team and was always placed last on the list every day despite relatively high-quality and quick work.


  5. "Good pay for a summer job as a student."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Representative
    Former Employee - Customer Support Representative
    Recommends
    Approves of CEO

    Pros

    Depending on the department,
    Customer service department was more lenient when it came to being a couple minutes late, working overtime, and you got to know your co-workers more. There were incentives, and some were random, e.g. you're on time to your 7am shift, and you get a $10 target gift card. Company parties are great, it's pretty fun. Customer service is a difficult department, and can be very stressful. For this reason, I think it's a bit more lenient and understanding.

    Cons

    Data entry department was ridiculously strict and you don't get to know anyone. You're 5 seconds (literally) late and you get written up for it. No incentives except for stupid games or trivia questions. Your higher ups are often incompetent and only there because they work full time meaning longer than 3 months (which is also when benefits kick in). Most employees are students, and therefore cannot move up, have to deal with these people, and don't get benefits.

    Advice to Management

    Equalize the departments a little more, and don't be so strict. Looking at break times will help alleviate write-ups and concerns. If an employee is less than a minute late from break, take that into consideration. As much as one can try, they can't sync their watch/phone completely to the computer and suffer as a consequence.


  6. "Lots of money, awful job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesman
    Current Employee - Salesman
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -force you to work hard
    -give you tools to do well
    -teach you everything

    Cons

    -will cheat steal and try and blacklist you
    -make having a life impossiable
    -pay is awful compared to others

    Advice to Management

    Nothing will change, they have a terrific business model.


  7. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    They make working for them fun!

    Cons

    Some of the positions there are seasonal.

    Advice to Management

    Doing awesome!

  8. "Best home security sales company to work for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Recommends
    Approves of CEO

    Pros

    Very good management from upper to office , good teamwork,interesting and motivating training, fun work atmosphere (in my office anyway), get to travel during the summer and see different states, good compensation for time put in, allows you to go to school during "off season", ability to make more money in 4 months than in a whole year without much education required you just have to work hard

    Cons

    -since you are a contract/commissioned employee, no real benefits
    -pretty intense work 6/days a week, 10 hour days during the hot summer months
    - satisfying work atmosphere could depend on your manager/co workers

    Advice to Management

    Keep treating your employees well, keep having great customer service and making sure the reps are trained properly w/ an emphasis on integrity/honesty on the doors...APX is pretty much everything the company I came from wasn't, which is a good thing


  9. "Yup"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    Nice cafeteria available to all the employees. Decent PTO available. Young demographic of employees to work with. Nice new building.

    Cons

    Promotions are often based on who knows who, not as much on performance or experience. You have to know somebody.

    Advice to Management

    Don't just go with what you need at the moment. Promote employees that will do a great job regardless of how long they will be with the company.


  10. Helpful (1)

    "Priorities all screwed up"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Free lunch
    Safety isn't too much of an issue

    Cons

    This company has all it's priorities screwed up, all they are interested in is showing off to to other alarm companies in the areas. They built a beautiful super expensive building with free lunch for it's employees but LAID off a bunch of people to pay for it and lowered it's sales rep's pay scales...really????

    Highly nepotistic when it comes to mobility. Very few openings are filled internally. Managers are under qualified and mean to their employees--probably due to lack of training.

    Very low wages compared to other employers in the area--even for Utah, APX can hardly retain entry level employees because of this.

    Benefits are mediocre, at best.

    Advice to Management

    Stop showing off and get your priorities straight.


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