ARIA Resort & Casino Reviews in Las Vegas, NV | Glassdoor

ARIA Resort & Casino Las Vegas Reviews

Updated August 12, 2017
43 reviews

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Las Vegas, NV

3.3
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Bobby Baldwin
19 Ratings

43 Employee Reviews

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Pros
  • You receive great pay, a paid lunch, wonderful PTO accruals, room for growth, and an exciting job (in 8 reviews)

  • Food in the employee dining room can be fantastic, to garbage, depending on shift (in 4 reviews)

Cons
  • Long hours on your feet dealing with upset guests, and the management does not really care about your advancement (in 4 reviews)

  • Part time people are left with 2 hour shifts and full time people lose their flexibility (in 4 reviews)

More Pros and Cons

  1. "ARIA Sky Suites"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sky Suites Representative in Las Vegas, NV
    Former Employee - Sky Suites Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ARIA Resort & Casino full-time (More than 3 years)

    Pros

    There are many pros of working with ARIA's luxury extension, Sky Suites. There are amazing people that you meet, you get MANY perks and comp. invites to different tours, shows, restaurants, etc. It's rated #2 in Las Vegas on Tripadvisor, #3 in the nation by USTravel, and is one of 46 hotels in the world to hold the prestigious Forbes Five Star AND and AAA Five Diamond titles. With that being said, the reputation you receive from working here is incredible. Many doors will open for you if you're able to add this to your experience.

    You receive great pay, a paid lunch, wonderful PTO accruals, room for growth, and an exciting job.

    Cons

    Since we are rated Five Star/Five Diamond, it can be stressful when our auditors arrive, since we don't know who they are. Additionally, sometimes you will have to multitask with sometimes up to 5 things at once. Sometimes things can be micromanaged, but it's semi-understandable when we have to have such attention to detail to retain our ratings and provide elevated experiences for our guests. Sometimes movement or changes within the department will be kept in silence until it's immediately implemented so expect a lot of surprises, some good and some bad.

    Advice to Management

    Build a better relationship with employees, and realize that we are humans with likes/dislikes. Don't treat us like we're a robot or just a number.


  2. "poker dealer"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Poker Dealer in Las Vegas, NV
    Current Employee - Poker Dealer in Las Vegas, NV

    I have been working at ARIA Resort & Casino full-time (More than 5 years)

    Pros

    Aria resort and casino

    Cons

    The games are very slow.

  3. "Beautiful place, Decent management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge in Las Vegas, NV
    Current Employee - Concierge in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ARIA Resort & Casino full-time (More than 3 years)

    Pros

    Great Perks and Good people

    Cons

    Management is bad, they are all stuck on the old ways

    Advice to Management

    Evolve with the company and the employees. Work for your employees so they feel motivated to work for you


  4. "Salon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist in Las Vegas, NV
    Former Employee - Hair Stylist in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ARIA Resort & Casino full-time (More than a year)

    Pros

    Good benefits for full timers
    Pretty environment
    Good location
    Busy when there are events going on
    Good places to eat around aria

    Cons

    Had to work holidays
    Management was selfish
    Receptionist were never nice
    They never understood how a salon actually works
    Never listened to us

    Advice to Management

    Make sure everyone is in the same page


  5. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at ARIA Resort & Casino (More than 5 years)

    Pros

    health benefits, busy hotel, pay was decent

    Cons

    the company is very large, so its easy for situations/issues to get looked over, or given the run around.

    Advice to Management

    show appreciation to your staff. They work hard for you everyday and a little appreciation would go a LONG way.


  6. "Cocktail Waitress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook

    I worked at ARIA Resort & Casino full-time

    Pros

    Community of employees; Hotel Culture; great management

    Cons

    There was a constant push to gain Forbes status, so you always had to be on your best behavior :) However, I would not consider that a con.


  7. "Great property to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GSR in Las Vegas, NV
    Current Employee - GSR in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ARIA Resort & Casino full-time (More than 3 years)

    Pros

    ARIA is part of MGM International which is a great casino family to work for. The benefits are good and it's a nice environment to work in.

    Cons

    The EDR has gone downhill drastically since opening in 2009.

  8. "Ok job..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Receptionist in Las Vegas, NV
    Former Employee - SPA Receptionist in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ARIA Resort & Casino full-time (More than a year)

    Pros

    Easy work. Easy money.

    Cons

    They don't hire qualified people to manage. Especially leadership. Very "clickish". Favoritism with management & employees. No recognition for going above & beyond.

    Advice to Management

    Stop being "friends" with your employees and your business will run more smoothly....


  9. "Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Security Officer in Las Vegas, NV
    Former Contractor - Security Officer in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ARIA Resort & Casino as a contractor (More than 5 years)

    Pros

    5 diamond resort.great atmosphere.contemporary setting.great team members.

    Cons

    Security micro manages officers.favortism.unorganized approach to training.upgrading to next level is a chore .

    Advice to Management

    This is a team effort in all depts.not a club with certain players.


  10. "Line Cook"

    StarStarStarStarStar
    Current Employee - Line Cook in Las Vegas, NV
    Current Employee - Line Cook in Las Vegas, NV

    Pros

    Great Pay, Union benefits. One hour Breaks.

    Cons

    Very Busy, Specially on the weekends


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