ARIA Resort & Casino Reviews | Glassdoor

ARIA Resort & Casino Reviews

Updated April 3, 2017
76 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Bobby Baldwin
37 Ratings

76 Employee Reviews

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Pros
  • Great pay; good and affordable benefits (in 7 reviews)

  • Food in the employee dining room can be fantastic, to garbage, depending on shift (in 4 reviews)

Cons
  • Long hours on your feet dealing with upset guests, and the management does not really care about your advancement (in 4 reviews)

  • Part time people are left with 2 hour shifts and full time people lose their flexibility (in 4 reviews)

More Pros and Cons

  1. "Front Desk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at ARIA Resort & Casino (More than 5 years)

    Pros

    health benefits, busy hotel, pay was decent

    Cons

    the company is very large, so its easy for situations/issues to get looked over, or given the run around.

    Advice to Management

    show appreciation to your staff. They work hard for you everyday and a little appreciation would go a LONG way.


  2. "Salon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist in Las Vegas, NV
    Former Employee - Hair Stylist in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ARIA Resort & Casino full-time (More than a year)

    Pros

    Good benefits for full timers
    Pretty environment
    Good location
    Busy when there are events going on
    Good places to eat around aria

    Cons

    Had to work holidays
    Management was selfish
    Receptionist were never nice
    They never understood how a salon actually works
    Never listened to us

    Advice to Management

    Make sure everyone is in the same page


  3. "Cocktail Waitress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook

    I worked at ARIA Resort & Casino full-time

    Pros

    Community of employees; Hotel Culture; great management

    Cons

    There was a constant push to gain Forbes status, so you always had to be on your best behavior :) However, I would not consider that a con.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great property to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GSR in Las Vegas, NV
    Current Employee - GSR in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ARIA Resort & Casino full-time (More than 3 years)

    Pros

    ARIA is part of MGM International which is a great casino family to work for. The benefits are good and it's a nice environment to work in.

    Cons

    The EDR has gone downhill drastically since opening in 2009.


  6. "Ok job..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Receptionist in Las Vegas, NV
    Former Employee - SPA Receptionist in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ARIA Resort & Casino full-time (More than a year)

    Pros

    Easy work. Easy money.

    Cons

    They don't hire qualified people to manage. Especially leadership. Very "clickish". Favoritism with management & employees. No recognition for going above & beyond.

    Advice to Management

    Stop being "friends" with your employees and your business will run more smoothly....


  7. "Line Cook"

    Star Star Star Star Star
    Current Employee - Line Cook in Las Vegas, NV
    Current Employee - Line Cook in Las Vegas, NV

    Pros

    Great Pay, Union benefits. One hour Breaks.

    Cons

    Very Busy, Specially on the weekends


  8. "Horrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Floor Supervisor in Las Vegas, NV
    Former Employee - Table Games Floor Supervisor in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ARIA Resort & Casino part-time (More than 5 years)

    Pros

    Pay is good but there is old food that make you sick in the EDR. The only pro is you get a check

    Cons

    If you are not a European Male you will never get the pay or promotions that your job performance deserves. They hire their friends and family even if they cant do the job. There is rampant theft and just a bad place to be, bribery for the best schedule etc.. etc..

    Advice to Management

    Fire from the top and work your way down to the front line employees. The people you have working there now are dishonest and are only there to take whatever money they can out the doors.


  9. Helpful (2)

    "server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buffet Server in Las Vegas, NV
    Former Employee - Buffet Server in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ARIA Resort & Casino full-time (More than 3 years)

    Pros

    great benefits, free dry cleaning for all uniforms, uniforms provided, great parking, free employee dining and meals, flexible hours, great wages, meet lots of people from around the world.

    Cons

    employee favortism, some management involved in questionable employee relationships

    Advice to Management

    eliminate favoritism between all groups of people; management needs to adhere to company policies and not stray outside of those lines.


  10. "Stay away if you respect yourself."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Poker Dealer in Las Vegas, NV
    Current Employee - Poker Dealer in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ARIA Resort & Casino part-time (More than 3 years)

    Pros

    Many of the coworkers are great people. Cheerfull, welcoming coworkers. Many also have vast years of experience and are quite familiar with proper procedure in gaming.

    Fantastic facility, very green.

    Cons

    So many gaming managers with no experience or little experience. Between low level suits to dept heads that haven't a clue of how to run the industry it's surprising this place can turn a profit. This company does not make use of the experience in the industry the staff has.

    3 yrs ago the employee dining room had the best food in the business. Now with "profit growth plan" in effect, it has the absolute worst employee food I've ever seen. But hey, you can actually pay $2.50 for the same croissant they used to give you for free!

    Company is on a major push to rid full time employee numbers. Preferring part time and keeping hours below threshold for benefits.

    Adding parking fees has driven off some regulars, semi regs that are offended by the very idea.

    High quality employees are quitting for lack of benefits, leaving lessor experienced, lessor skilled, to do the job and alienating good customers on a daily basis.

    The company is doing zero FOR the employees.

    Advice to Management

    When you alienate your employees. When you don't let them work enough hours to earn a living. when you don't let them earn benefits. They will not be enthusiastic with your customers. They will not care about taking care of the customers. There's no reward for it.

    QUIT hiring managers with little experience! Look within, learn who really has the experience, find out what the employees really think. They may just know how to do something novel, CREATE more business. They might just now how to get and keep the best employees! If you have reasons to attract the best employees in the business and let them do their job, you'll gain market share, you'll show more profit LONG TERM, rather than "fast costs reductions" to show less expenses for bigger bonuses.

    Quit rating dept heads by how big of a reduction in full time employees they create!


  11. Helpful (3)

    "Don't go there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Las Vegas, NV
    Former Employee - Assistant Manager in Las Vegas, NV

    I worked at ARIA Resort & Casino full-time

    Pros

    Great coworkers, beautiful structure, green building.

    Cons

    Worst upper management I have ever seen. Beware if you're salaried. No breaks. No time off.

    Advice to Management

    Stop abusing your salaried employees. Salary does nothat equal slave, especially when the pay is so low.


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