ARRIS Reviews | Glassdoor

ARRIS Reviews

Updated October 21, 2017
382 reviews

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3.4
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Bruce McClelland
23 Ratings

382 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Sales in Latin America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ARRIS full-time (More than 10 years)

    Pros

    Solid reputation in the industry, we are the dominant vendor in our market.
    Excellent customer relationships, we are a trusted partner.
    Financially stable, good long term projections for hard-working employees.
    Excellent people coming from a bunch of acquisitions of smaller companies, large talent pool with excellent working attitude.

    Cons

    Top management is a close knit group that rarely challenges each other.
    Very conservative - won't risk developing a new technology that might not be successful.
    Hard to displace an older manager with very long tenure.

    Advice to Management

    Re-focus on innovation of the next killer app/product. Bring in a young visionary as a CTO/Strategic developer.


  2. "Principal Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Horsham, PA
    Current Employee - Principal Software Engineer in Horsham, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ARRIS full-time (More than 8 years)

    Pros

    good pay, nice people around

    Cons

    the industry isn't doing good for the future is unknown

  3. "It's a Man's World!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager
    Current Employee - Program Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ARRIS full-time (More than 10 years)

    Pros

    Working from home. Some great people work here.

    Cons

    No reward for working hard, just given more work, while those that don't contribute get less and promoted!

    Advice to Management

    Diversity is lacking. There is so much age, race and sex discrimination.


  4. "Senior Manager, Software Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ARRIS full-time (More than 10 years)

    Pros

    Nice people
    No work pressure
    Laid back work culture.
    Nice benefits.
    If you are a Senior Manager or Director or higher, you can probably be safe about your employment without being productive but keeping your manager happy.

    Cons

    Difficult to advance
    No career growth
    Top heavy
    Management has no clue about technology and solutions.
    No vision
    HR does not act on complaints if they are against management.

    Advice to Management

    Create a vision.
    Decide where you want to take the company.
    Reward performers and stop taking actions on employees who speak up.


  5. "Distinguished Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ARRIS full-time (More than 5 years)

    Pros

    Willing to adapt to new technologies. Contribute to industry initiatives.

    Cons

    Too many acquired companies that lacks bonding/integration. As a result, lots of fragmented products.

    Advice to Management

    Should explore integration opportunities among different acquired products.


  6. Helpful (2)

    "ARRIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ARRIS full-time

    Pros

    San Diego location has comfortable feel.
    Many other tech companies near this location. Good networking opportunities.
    Very mature products and management (pro and con)

    Cons

    ARRIS has procured many companies to grow its business. Much restructuring over the years has caused a degree of chaos.
    New products and management focused on the east coast with San Diego waning.

    Advice to Management

    Provide more HR, team building and little perks to employees to gain better engagement and loyalty.


  7. "Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Systems Analyst in Horsham, PA
    Current Employee - Senior Business Systems Analyst in Horsham, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at ARRIS full-time (More than 8 years)

    Pros

    Work-life balance, salary, bonus, telecommuting

    Cons

    Instability due to constant acquisitions

    Advice to Management

    Don't just state that employees are a priority, show it.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    work life balance is great and you can learn a lot of things.

    Cons

    I got only little in person interactions.


  9. "Enjoyed my time there but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I worked at ARRIS full-time (More than 10 years)

    Pros

    The coworkers were great and I made a lot of friends there. It was a friendly office environment.

    Cons

    Communication between different offices needs to be improved. Also, people need to keep track of the things they are working on. If you go to somebody and ask for an update, they get upset when you tell them they were waiting for you to do a certain task or something.

    Advice to Management

    Be kind to long term employees who put a lot of years in. Don't put them on a shelf and just start diminishing their duties. Keep them busy. Increase pay to your workers. I was getting the lower end of the range for my position. Increased pay means happier employees.


  10. "Only doing this for the Unlimited Review section!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARRIS full-time

    Pros

    Hours and Hours of overtime. Follow the Work Flow Engine and everything would be perfectly fine.

    Cons

    Can't really think of any right now. Doesn't really matter because they closed their doors Nov. '16


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