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ARRIS Reviews

Updated February 15, 2018
397 reviews

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3.4
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Bruce McClelland
32 Ratings

397 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ARRIS full-time

    Pros

    Great place to work, lots of smart people to work with. Fast pace work environment. Great opportunities for growth.

    Cons

    Very focused on hardware, firmware and cost reduction. Not leading edge in cloud software.

    Advice to Management

    Software, especially in the cloud is where added value is to be made. Need to migrate to services, software and cloud to strengthen margins.


  2. Helpful (1)

    "Company continuously loose importance of employess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in San Diego, CA
    Current Employee - Staff Software Engineer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ARRIS (More than 8 years)

    Pros

    Once you got a permanent contract, you can become old and grey here, as long as you don’t swipe a silver spoon.

    Cons

    Wrong decisions are not being revised, even if it is totally clear that they are wrong. The management does not know how bad it looks for the systems. Many have to fudge things all the way at the bottom.

    Advice to Management

    The age structure at our organization is like at a The Beatles concert. We are a community who is on the verge of the old people’s home – almost no young blood – in 10 years we develop the latest technologies with a team from the old people’s home. The company needs young blood.

  3. "Good compnay to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARRIS full-time

    Pros

    Open environment and diversity embracing culture

    Cons

    Too many geographies makes working hours too odd


  4. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ARRIS full-time

    Pros

    People, Culture, Benefits and Technology

    Cons

    Too many changes in recent years


  5. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ARRIS full-time

    Pros

    I used Linux well now.

    Cons

    Do too many problem shooting, no time write too much code.

    Advice to Management

    ARRIS gave me a lot ability improving.


  6. "Very Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President
    Current Employee - Vice President
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ARRIS full-time (More than 3 years)

    Pros

    Very Professional Sales Team and processes.

    Cons

    Product Line under price pressure.

    Advice to Management

    Diversify Quickly.


  7. Helpful (1)

    "Supply Chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Category Manager in Lisle, IL
    Former Employee - Category Manager in Lisle, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ARRIS full-time (More than 10 years)

    Pros

    Overall a good company. Peers were knowledgeable, respectful, and friendly. Overall, good work environment. Good products. Flexible hours and working arrangements.

    Cons

    Challenging culture due to all of the acquisitions. Formal reviews did not equate to informal opinions which were used to judge employee performance/skill set. Career path outside of employee’s control.

    Advice to Management

    Mostly a great place to work. I enjoyed it and took pride in working for ARRIS. Difficult decision to leave. Ensure that employees have a say in career decisions and understand options. Make sure formal reviews are all encompassing and include the thoughts of other levels of management so employees know where they stand and and have open discussions. Communication good from executive levels. Please improve communication from middle levels.

  8. Helpful (1)

    "Staff Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at ARRIS full-time (More than 10 years)

    Pros

    regular 40 hour week, flexible vacation, low admin overhead at least in the video group

    Cons

    pay seems a little low, not much opportunity to learn new things


  9. Helpful (3)

    "Could be worse, I guess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ARRIS full-time

    Pros

    Good vacation, good benefits, good 401k

    Cons

    Terrible management. I mean terrible.

    Advice to Management

    Quit


  10. "Sales in Latin America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ARRIS full-time (More than 10 years)

    Pros

    Solid reputation in the industry, we are the dominant vendor in our market.
    Excellent customer relationships, we are a trusted partner.
    Financially stable, good long term projections for hard-working employees.
    Excellent people coming from a bunch of acquisitions of smaller companies, large talent pool with excellent working attitude.

    Cons

    Top management is a close knit group that rarely challenges each other.
    Very conservative - won't risk developing a new technology that might not be successful.
    Hard to displace an older manager with very long tenure.

    Advice to Management

    Re-focus on innovation of the next killer app/product. Bring in a young visionary as a CTO/Strategic developer.


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