ARRIS Reviews | Glassdoor

ARRIS Reviews

Updated August 14, 2017
131 reviews

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3.0
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Bruce McClelland
5 Ratings

131 Employee Reviews

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Pros
  • great work life balance for everyone (in 49 reviews)

  • Good work environment, nice people, challenging projects (in 28 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Remote management destroyed a wonderful organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Staff Software Engineer in Beaverton, OR
    Former Employee - Senior Staff Software Engineer in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ARRIS full-time (More than 10 years)

    Pros

    Good Benefits (401k, PTO, health)
    Interesting work
    Engaged staff

    Cons

    Incredibly weak upper management teams inhibited any real market analysis or the necessary critical thinking to succeed. Took at growing division [WorkAssure] that has a dominant market share and crippled it with a lack of vision (preferred an over reliance on customer ever changing demands) burdensome QMS and daily stand-up sessions. Worse, management lacked a desire to succeed as they themselves had no skin in the game. Upper management filled with 'good ol' boys' from Atlanta that had little interest in supporting remote teams.

    Incredibly limited career growth opportunities across the organization.

    Weak, weak, weak HR team. HR teams had no interest in supporting individuals career growth interests.

    Advice to Management

    Eliminate all upper management [President, VPs (especially the VPs in and around Atlanta) overseeing remote offices and fill those positions with LOCAL managers that have an invested interest in their division's success.


  2. Helpful (1)

    "ARRIS Inc."

    StarStarStarStarStar
    Former Employee - Content Developer
    Former Employee - Content Developer

    I worked at ARRIS full-time (Less than a year)

    Pros

    Very capable and knowledgeable colleagues

    Cons

    Recent downsizings affect employee morale

  3. Helpful (1)

    "Good place to work, lacking strategic and innovative vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Beaverton, OR
    Former Employee - Principal Software Engineer in Beaverton, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ARRIS full-time (More than 3 years)

    Pros

    Good People
    Good Compensation
    Fair Growth opportunities
    Takes good care of their people

    Cons

    Stuck in the Telco / Video Market with no way to diversify.
    Med-Low innovation in the Enterprise Software Arena

    Advice to Management

    Have a rock solid strategy and stick too it. Don't let customers drive your vision or innovation.


  4. "Good place but zero growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ARRIS full-time (More than 5 years)

    Pros

    Great place to learn new technologies, excellent team mates, good work-life balance

    Cons

    Zero growth in career, no encouragement for doing anything new and is not valued, the management ranks are clogged with old boys network.

    Advice to Management

    Recognize initiative, recognize hard work with more kudos rather than layoffs!!


  5. "Good work life balance but not an inspiring place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at ARRIS full-time

    Pros

    Good work + life balance.

    Cons

    Weak salary. Not many opportunities. Lots of politics. Leadership team is not inspiring.

    Advice to Management

    Be more transparent about company's decisions and direction.


  6. Helpful (1)

    "Good Company. Too heavy at the top. Lot of infighting."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Engineer in Horsham, PA
    Current Employee - Principal Engineer in Horsham, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ARRIS full-time (More than 3 years)

    Pros

    Good Benefits. Strong customer base.

    Cons

    No big picture, conservative, too many managers, different levels compete each other. Too much infighting. Measure working level time spent vs Upper management is not accountable.

    Advice to Management

    Integration of business cultures from companies acquired. Trim senior management. Measure Sales teams and Upper managers against cost of customer acquisition. Get rid of million miles managers. Waste money on travel without results.


  7. "Good Company, but might be slipping in their industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lowell, MA
    Former Employee - Anonymous Employee in Lowell, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ARRIS full-time (More than 10 years)

    Pros

    Good health Benefits, PTO/Holiday plan
    Fair Bonus program, but inconsistent across the company
    Excellent work/life balance

    Cons

    Business units are solos, not easy to move to new positions unless you already know someone.

    Advice to Management

    Invest more on R&D before you lose the market on the products you sell.

  8. "Happy to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Negative Outlook

    I have been working at ARRIS as a contractor (More than 5 years)

    Pros

    I learned a lot here working with different experts from video experts, network experts, security experts. In the labs, you get a lot of opportunities to play with the network, build deploying your own server and hardware.

    Cons

    Not flexible to adapt to new technologies. Less young engineers to bring more energy to do the work.


  9. "working at arris"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ARRIS full-time

    Pros

    Good benefits and opportunities to learn new technologies.

    Cons

    Few opportunities for career advancement .


  10. Helpful (1)

    "no loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineering Manager in Santa Clara, CA
    Former Employee - Software Engineering Manager in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ARRIS full-time (More than 10 years)

    Pros

    location of the office was close to my house

    Cons

    SMT was short sighted as to needs of business


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