ARRIS Reviews | Glassdoor

ARRIS Reviews

Updated October 21, 2017
382 reviews

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382 Employee Reviews

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  1. Helpful (5)

    "Remote management destroyed a wonderful organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Staff Software Engineer in Beaverton, OR
    Former Employee - Senior Staff Software Engineer in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ARRIS full-time (More than 10 years)

    Pros

    Good Benefits (401k, PTO, health)
    Interesting work
    Engaged staff

    Cons

    Incredibly weak upper management teams inhibited any real market analysis or the necessary critical thinking to succeed. Took at growing division [WorkAssure] that has a dominant market share and crippled it with a lack of vision (preferred an over reliance on customer ever changing demands) burdensome QMS and daily stand-up sessions. Worse, management lacked a desire to succeed as they themselves had no skin in the game. Upper management filled with 'good ol' boys' from Atlanta that had little interest in supporting remote teams.

    Incredibly limited career growth opportunities across the organization.

    Weak, weak, weak HR team. HR teams had no interest in supporting individuals career growth interests.

    Advice to Management

    Eliminate all upper management [President, VPs (especially the VPs in and around Atlanta) overseeing remote offices and fill those positions with LOCAL managers that have an invested interest in their division's success.


  2. "Firmware Leader for RDK-B based Gateway"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Suwanee, GA
    Current Employee - Anonymous Employee in Suwanee, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ARRIS full-time (More than 10 years)

    Pros

    The company does care of the employee.
    The management makes engineers responsible for their decisions.
    The salary and compensation is very good.

    Cons

    After 17 years in the same company, I did not see anything bad to write about ARRIS

    Advice to Management

    Sometimes, there is too many cooks in the kitchen.

  3. Helpful (2)

    "ARRIS Inc."

    StarStarStarStarStar
    Former Employee - Content Developer
    Former Employee - Content Developer

    I worked at ARRIS full-time (Less than a year)

    Pros

    Very capable and knowledgeable colleagues

    Cons

    Recent downsizings affect employee morale


  4. "Excellent Place to Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARRIS full-time

    Pros

    Great People: knowledgeable, friendly, smart and considerate
    Great Benefits: ARRIS is generous with benefits provided (medical, 401k match, ESPP...)
    Great work environment
    Excellent work life balance
    Fair Market Comp Packages

    Cons

    ARRIS is a big company and communications can sometime get jumbled and the systems are not the most up to date

    Advice to Management

    Continue what you are doing, there is a lot of effort being put into improving the company. Management has made a real effort to listen and respond to employees


  5. Helpful (2)

    "Good place to work, lacking strategic and innovative vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Beaverton, OR
    Former Employee - Principal Software Engineer in Beaverton, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ARRIS full-time (More than 3 years)

    Pros

    Good People
    Good Compensation
    Fair Growth opportunities
    Takes good care of their people

    Cons

    Stuck in the Telco / Video Market with no way to diversify.
    Med-Low innovation in the Enterprise Software Arena

    Advice to Management

    Have a rock solid strategy and stick too it. Don't let customers drive your vision or innovation.


  6. Helpful (2)

    "Good place but zero growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ARRIS full-time (More than 5 years)

    Pros

    Great place to learn new technologies, excellent team mates, good work-life balance

    Cons

    Zero growth in career, no encouragement for doing anything new and is not valued, the management ranks are clogged with old boys network.

    Advice to Management

    Recognize initiative, recognize hard work with more kudos rather than layoffs!!


  7. "Video ondemand support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARRIS full-time (More than a year)

    Pros

    It was challenging so never boring.

    Cons

    Documentation was worse that I've ever seen.

  8. Helpful (1)

    "Exciting work, great coworkers, HR makes you feel not valued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Portland, OR
    Former Employee - Senior Software Engineer in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ARRIS full-time (More than a year)

    Pros

    * Smart and friendly coworkers
    * Good PTO policy
    * Got to learn a lot of new technologies and grow myself
    * Local management does a great job of working with the employee to further themselves such as working on cool projects or learning new things. They also will commend you for your hard work when you do it.

    Cons

    * Pay increases are minimal even when you are promoted with an outstanding annual review. HR here will not work with you to discuss the matter either.
    * HR doesn't represent or want to represent the employee if it means costing the company anything more.
    * You can get lots of verbal and even written commendations for doing great work such as getting awards for outstanding work but HR will not recommend for any sort of valuable reward and will actually make recommendations to ensure you will not receive any sort of commendation that has physical value.
    * Local management does a great job at making you feel like you are valued if you are a hard worker but HR actively works against going any further if it means the company paying any more kind of money.
    * If HR would at least make attempts to work in the employee's best interests at times then this would probably be a 4-5 star review.

    Advice to Management

    Hire HR directors that will both fight for the employee's and the employer's best interests, not just the employer's. Ensure that your HR care about your employees and that they are able to make employees feel valuable. Work on making sure that employees feel like their hard work is valued. Local management does a great job at this but HR fails to allow it to go any further.


  9. "Good work life balance but not an inspiring place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at ARRIS full-time

    Pros

    Good work + life balance.

    Cons

    Weak salary. Not many opportunities. Lots of politics. Leadership team is not inspiring.

    Advice to Management

    Be more transparent about company's decisions and direction.


  10. Helpful (2)

    "Good Company. Too heavy at the top. Lot of infighting."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Engineer in Horsham, PA
    Current Employee - Principal Engineer in Horsham, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ARRIS full-time (More than 3 years)

    Pros

    Good Benefits. Strong customer base.

    Cons

    No big picture, conservative, too many managers, different levels compete each other. Too much infighting. Measure working level time spent vs Upper management is not accountable.

    Advice to Management

    Integration of business cultures from companies acquired. Trim senior management. Measure Sales teams and Upper managers against cost of customer acquisition. Get rid of million miles managers. Waste money on travel without results.


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