ASOS Reviews in London, England | Glassdoor

ASOS London Reviews

Updated April 8, 2017
80 reviews

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London, England (UK)

3.9
Star Star Star Star Star
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ASOS CEO Nick Beighton
Nick Beighton
56 Ratings

80 Employee Reviews

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Pros
  • Fantastic benefits - summer hours where we can finish at 3pm, weekly staff sample sales, 40% discount off the website (in 26 reviews)

  • Staff discount, bonus, casual dress code (in 15 reviews)

Cons
  • extremely busy, long hours, overtime quite often (in 9 reviews)

  • Kids managing kids', team leaders upwards seem to be on a power trip (in 6 reviews)

More Pros and Cons

  1. "Great perks but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ASOS full-time (More than 3 years)

    Pros

    - great perks
    - flexi hours
    - great people
    - great projects

    Cons

    - management
    - have to be a member of the 'old boys club' to get promoted


  2. "Buyer's Admin Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyers Administrative Assistant in London, England (UK)
    Former Employee - Buyers Administrative Assistant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ASOS full-time

    Pros

    Great people and a real sense of belonging. Also, great perks as an employee.

    Cons

    The workload can be very stressful

    Advice to Management

    Really invest in more training.


  3. "Fast paced, interesting and great product"

    Star Star Star Star Star
    Former Employee - Head of in London, England (UK)
    Former Employee - Head of in London, England (UK)

    Pros

    It's a great place to get experience to fast place digital. You'll learn lots on a short space of time.

    Cons

    It's not the easiest place to work. It can be frustrating at times and the turnover of staff is high.


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  5. Helpful (3)

    "A missed opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ASOS full-time

    Pros

    Enthusiastic staff, especially in lower roles
    Passion for the company
    Good benefits
    Management paid phenomenally well (overpaid)
    Nice location (GLH)

    Cons

    Ridiculously political
    Management cliques formed and some unprofessional behaviour
    An inability to make decisions
    Lack of accountability
    Despite cosmetic policies, a bad work / life balance
    A hugely politicized and unprofessional HR team
    Lack of clear career progression / many instances of dead man's shoes
    Total lack of common sense in management
    Despite a likeable CEO, there's a feeling in the organisation that the place is stagnating since the founder left
    Poor treatment of women on maternity leave (several had their roles changed or removed while away)

    Advice to Management

    Trim down the marketing teams
    Ask for actual, tangible results


  6. "Service Desk Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk in London, England (UK)
    Current Employee - Service Desk in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ASOS full-time (More than a year)

    Pros

    Amazing people throughout, really helpful. Great company, lot's of perks.
    Best Parties!

    Cons

    Slow Progression, but you do get there eventually
    The pay can be quite low

    Advice to Management

    N/A


  7. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Merchandiser in London, England (UK)
    Current Employee - Assistant Merchandiser in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ASOS full-time (More than a year)

    Pros

    Great culture, amazing CEO, lots of exciting changes happening with the company and space plus plenty of perks - discount, bonus & share scheme to name a few

    Cons

    Have had some negative management experience, bit of a blame culture.

    Advice to Management

    Regular 360 line-manager reviews would be great, this has only happened once in my 2-3yrs in the company and was hugely beneficial.


  8. "The best experience of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Trainee in London, England (UK)
    Current Intern - Trainee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ASOS as an intern (Less than a year)

    Pros

    The firm is relaxed with everyone from the CEO to all office staff making all trainees feel extremely welcome. Was really shocked to see the CEO pop by to introduce himself on our first day. If you come in with a willingness to learn, you'll enjoy the experience and end up making the most of the opportunity to learn new things.

    Cons

    None that I know of. A casual atmosphere with good people all around.

    Advice to Management

    Thanks to you all for the opportunity to transform my life!


  9. Helpful (1)

    "Great Employeer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate QA Engineer in London, England (UK)
    Current Employee - Associate QA Engineer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ASOS full-time (More than a year)

    Pros

    ASOS has to be one of the most amazing Employers i have ever worked for they are very fair and everyone who works there is extremely friendly and the benefits are amazing! not including the parties which by the way are the wildest company parties i have ever been to. ASOS is nothing short of amazing!

    Cons

    Honestly i cannot think of any cons to working for ASOS that i have had even under the most stressful of times such as the site being down everything is handled amazingly and there is no real blame just learning experiences.

    Advice to Management

    Keep doing what you are doing because you are all amazing!


  10. "Challenging and exciting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ASOS full-time (Less than a year)

    Pros

    Probably the best company I've ever worked for and for such a massive organisation it somehow manages to feel like a really (really) big family. Everyone is very open and you quickly start to feel like you belong. Ethically, ASOS feels like a company that cares about the world and the impact it makes which makes you feel good working there. There's a general positive attitude, a feeling that the company is always on the up and innovating. I'm never bored, always challenged and excited about what's coming next but in between working hard, everyone has a really good laugh and knows how to let their hair down.

    Cons

    There's not quite enough space for all the new people but they're working on it. Also, sometimes being a big company makes it hard to get things done as quickly as they could be.

    Advice to Management

    Keep listening to people and encourage them share their knowledge and expertise at external events.


  11. "Great Atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyers Administrative Assistant in London, England (UK)
    Former Employee - Buyers Administrative Assistant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Young office, great atmosphere. Discount is amazing. Worked with some amazing people

    Cons

    development is a little slow as it's a very set structure. Long hours!


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