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ASOS

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ASOS

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ASOS Employee Reviews about "work life balance"

Updated Jul 10, 2021

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Found 1,580 of over 2K reviews
3.5
60% Recommend to a Friend
ASOS CEO José Antonio Ramos Calamonte
68% Approve of CEO

Found 60 of over 2K reviews

3.5
60%
Recommend to a Friend
68%
Approve of CEO
ASOS CEO José Antonio Ramos Calamonte
José Antonio Ramos Calamonte
79 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great people to work with and good at moving you around teams for exposure(in 172 reviews)
  • "Good benefits (for now)(in 88 reviews)
  • "Discount on all products and great culture and progression(in 61 reviews)
  • "Great office with in(in 54 reviews)
  • "Thought great company and team.(in 35 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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Reviews about "work life balance"

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60
  1. 4.0
    Current Employee, more than 3 years

    Engineering is key, but not for every team

    May 15, 2018 - Senior Software Engineer in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work life balance Nice people everywhere Not too much politics unless you're going for promos. Lots of cool initiatives like Tech Developers Monthly skill up day as well as 10 percent innovation time (Friday afternoons) Young company, i think the average age of staff is around mid 20s.

    Cons

    AGILE DELIVERY Managers are generally poor developers from other companies trying their hand at management. ASOS are not good at hiring good managers, I've only had one that I've completely respected and he was promoted twice, rightly so. Poor understanding of the progression process, the skills chart has been updated so many times, no one really knows how to get a promo outside of the pub.. Facade of women in tech initiatives recently to push equality for women, when again women are still not getting equal pay. A wide spread adjustment was done very recently to try and address the difference in pay gap without mentioning exactly the reason why.

    Continue reading
    2 people found this review helpful
  2. 1.0
    Former Employee, more than 1 year

    low salary, no progression, terrible MICRO MANAGERS

    Feb 14, 2023 - Buying Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    discount and work life balance

    Cons

    micro managers don't know how to manage which then feeds down into other "managers", they show favourtism. god forbid you express how you feel you are seen as negative and will get managed out rather than them helping to solve the problem. even if multiple people in the team have expressed the same reasons. micro managing seems to be a key theme throughout the company. extremely low salary, no clear progression as they try to keep you in the role at a low level delaying the promotion

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    1 person found this review helpful
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  4. 4.0
    Former Employee

    Pros

    Excellent benefits, one of the best I've received. Birthday day off, 40% discount from the store, 20% from the boutique. Generous bonus available. Fantastic and diverse canteen. Great work/life balance

    Cons

    Although there were many talented people working there, however there was a drinking culture; some were promoted because based on hanging out at the pub with their manager regularly. I was in the IT department, a large macho culture was present too.

    Continue reading
    5 people found this review helpful

    ASOS Response

    ASOS

    Hello, thank you for taking the time to review us, we really appreciate the feedback which helps us to strive to do the very best for our ASOSers. We’re pleased to hear you enjoyed our benefits, bonus scheme and the work/life balance during your time with us at ASOS. We’re disappointed to hear you felt promotions were unfairly managed and we would like to offer you some reassurance below. Promotions across the business are awarded based on demonstrated skills in line with the competencies and behaviours required for the role. Promotions are always reviewed by a leadership panel to ensure decisions are considered and objective and not based on bias. We have a very active ‘Women in Technology’ group across Technology and Digital Experience, which is in place to offer our females mentoring and leadership development, outreach and education opportunities, confidential ‘Let’s Talk’ sessions and much more. The Technology leadership team are committed to ensuring our Technology team is inclusive and diverse, based on talent and merit alone. Once again, we would like to thank you for taking the time to review us. It is important for us to receive this feedback to ensure we are doing the very best for our ASOSers. We wish you all the best in your future career.

  5. 2.0
    Current Employee, more than 5 years

    Used to be amazing but now bullying and poor management ruin the atmosphere.

    Dec 10, 2018 - Retail Merchandiser in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great discount, great parties and really innovative on lots of levels.

    Cons

    Bullying becoming more and more common with a growing blame culture and unfriendly teams. Management promoted on their technical skills and constantly lack the ability to step up manage their people. Lots of cliques and catty behaviour. HR are disorganised and ignore any real issues. They will always side with the most senior person in the room. Work life balance is non/existent- if you are given the rare opportunity to work slightly fewer days you are expected to still do your full time job in that time....with less pay. Health and well-being is promoted as important to the company but realistically they will ignore any problems and class it as underperformance.

    Continue reading
    11 people found this review helpful

    ASOS Response

    ASOS

    Hello, thank you for taking the time to offer us feedback, it is really important for us to hear this so we can make sure we are doing the absolute best for our ASOSers. We’re glad to hear you enjoy the innovation here at ASOS as well as some of our perks such as the discount and parties. We are disappointed to hear your feedback on bullying, promotions and work life balance. We would like to address this for you below. Bullying- we have a zero tolerance policy on bullying and we would recommend you speak to your People Partner about this, as this is something we take incredibly seriously. Work/Life balance- Retail and online fashion is a very face paced industry, and we know that’s even more so at ASOS. We’re really conscious of how fast paced it is and have worked hard over the last couple of years to improve people’s work-life balance. We know there’s still some work to do but feedback we’ve had so far has been positive – we’ve introduced and reclarified expectations around flexi-time and are accommodating more and more part time working patters/ requests. Health and wellbeing- As well as looking at work-life balance we also want to ensure everyone looks after their wellbeing in general. We’re proud to have various onsite services available which people can use to maintain wellbeing. Some of these facilities include our free onsite gym open to all employees throughout the day, yoga classes, wellbeing rooms including massage, plus mental health services for our ASOSers including the 24/7 Employee Assistance programme, private medical cover, onsite mental health first aiders, membership to the Headspace app and more. Once again, thank you for taking the time to review us, it is important for us to hear this feedback so we can continuously do the best for our ASOSers. We would encourage you to reach out to your People Partner to ensure we can offer you support. We wish you continued success in your career with us.

  6. 4.0
    Current Employee

    Organised chaos but in a good way

    Nov 4, 2018 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great leadership and executive team - Really innovative and people are encouraged to try new things - Brilliant brand, you really feel like you’re part of something exciting that’s growing fast and also it really is a customer centric organisation - Amazing benefits like free gym, 40% discount and amazing Christmas parties

    Cons

    - Lack of work life balance - No clear career path or view on how to get promoted - A lot of office politics

    Be the first to find this review helpful
  7. 4.0
    Former Employee

    Make the most of it

    Jun 9, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Exciting company to work for Great place to learn Talented staff

    Cons

    Long hours. Bad work / life balance

    Be the first to find this review helpful
  8. 3.0
    Current Employee, more than 1 year

    Overall good company

    Jan 29, 2022 - Marketing Executive in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - A lot of good perks - good work and life balance - international work environment - great for your CV - fun place to work and to learn more about ecommerce

    Cons

    - little career progress - I joined the company at the wrong time when they had to made a lot of people redundant in my department

    Be the first to find this review helpful
  9. 5.0
    Former Contractor, more than 1 year

    One of the best places to work in

    Sep 20, 2022 - Head of Technology in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great career opportunities - Collaborative culture - Cutting edge technologies to work with - Excellent long term outlook - Flexible work life balance - Customer first attitude permeates

    Cons

    - HR department - Some senior managers are toxic - salary rates can be better

    Be the first to find this review helpful
  10. 4.0
    Current Employee, less than 1 year

    ...

    Oct 4, 2022 - Associate Business Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Values and Work/Life balance Super Inclusivity and diversity

    Cons

    Not much to put here, possibly clearer career progression matrix/competences

    Be the first to find this review helpful
  11. 1.0
    Former Employee, more than 1 year

    Avoid

    May 14, 2020 - Customer Care Advisor in Watford, East of England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discount code Benefits such as discounted cinema tickets

    Cons

    Awful management No communication Treat employees awfully Hardly any progression No work/life balance due to shift patter s

    1 person found this review helpful

    ASOS Response

    Recruiter

    Thanks for taking the time to share your feedback. We’re pleased to hear that you enjoyed working with our great ASOSers and the benefits and discounts which we offer. We really appreciate your feedback and we want to assure you we have passed it onto the relevant teams to ensure we strive to do the very best for our ASOSers. Thanks ASOS

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ASOS

44 days ago

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Algorithms, AI and ASOS. Eleanor reveals it all in her podcast episode 👀 This week, we’re exploring life with our Lead Machine Learning Scientist Eleanor. With a rising interest in AI and capabilities through things like ChatGPT, Eleanor tells us all about the impact of AI and how we’re using it to create a shopping experience like no other.
Shared image - ‎ASOS Tech Podcast: Day In The Life Of... Eleanor Loh (Lead Machine Learning Scientist) on Apple Podcasts
‎ASOS Tech Podcast: Day In The Life Of... Eleanor Loh (Lead Machine Learning Scientist) on Apple Podcasts
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ASOS

51 days ago

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Mondays are always a good day to celebrate 🥳 Last Thursday we went to the Digital DNA Awards in Belfast after we were shortlisted in THREE categories! 🎉 Our Engineering Manager Paula was highly commended for Young Person of the Year and our Site Lead Ross won Business Personality of the Year ✨ BIG congrats to our team and everyone else involved 👏
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