AST Fund Solutions Reviews | Glassdoor

AST Fund Solutions Reviews

Updated March 20, 2017
43 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Paul Torre
11 Ratings

43 Employee Reviews

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  1. "cutomer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ridgefield Park, NJ
    Former Employee - Anonymous Employee in Ridgefield Park, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AST Fund Solutions part-time (Less than a year)

    Pros

    work on you own time, relatively good money , good summer job

    Cons

    Back to back calls no room to grow, teat their employees like objects, when they finished the task they lay you off, but they will call you back in case they need you in the future.

    Advice to Management

    get a study team so your employees will trust you and d a better job at describing the projects.


  2. "Decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent in Ridgefield Park, Bergen, NJ
    Former Employee - Agent in Ridgefield Park, Bergen, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AST Fund Solutions (More than 5 years)

    Pros

    Nice office
    very clean
    excellent communication
    strong team ethic
    supportive managment

    Cons

    Temp for a very long time
    favoritism

    Advice to Management

    take better care of those that are running your business!


  3. "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Proxy Voting Specialist in Ridgefield Park, NJ
    Former Employee - Proxy Voting Specialist in Ridgefield Park, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at AST Fund Solutions full-time (More than a year)

    Pros

    Clean office and nice cafeteria. Convenient location near major highways. The managers are very friendly and helpful.

    Cons

    Nepotism is rampant and paychecks are bi-weekly.Layoffs are common for any reason or no reason at all. Training is mediocre.

    Advice to Management

    End the nepotism and get more clients to keep people employed longer. Provide much better training and clearly convey expectations.


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  5. Helpful (2)

    "Just be glad they moved out of NJ!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Ridgefield Park, NJ
    Former Employee - Team Lead in Ridgefield Park, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AST Fund Solutions part-time (More than a year)

    Pros

    Friendly staff and simple job to perform. If you can read and speak proper English, then you're golden. Plenty of overtime when available.

    Cons

    Training is minimal (a few days at most) despite the lies on their website. A lot of favoritism when it comes to policy adherence, especially if you're an attractive and "willing" female. No background checks or drug testing, as is evident by the sheer number of employees stumbling in while high on something. No educational requirement, either, as evidenced by the majority of tin-foil dropouts that worked there.

    Advice to Management

    Implement background checks and random drug testing. Require a minimal amount of college education for all applicants. Hire and train proper supervisors and managers that don't sleep with their female employees.


  6. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook

    I worked at AST Fund Solutions full-time (More than 5 years)

    Pros

    Great Clients and staff to work with.

    Cons

    Management is clueless as to what goes on and how work gets done..

    Advice to Management

    Get involved with staff and do not judge based on perception.


  7. "Proxy Agent"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Ridgefield Park, Bergen, NJ
    Former Employee - Anonymous Employee in Ridgefield Park, Bergen, NJ

    I worked at AST Fund Solutions (More than a year)

    Pros

    has been working well for me the past 3+years.

    Cons

    call center closed at this location


  8. "Lay off to much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lyndhurst, NJ
    Former Employee - Customer Service Representative in Lyndhurst, NJ
    Recommends
    Negative Outlook

    I worked at AST Fund Solutions full-time (More than a year)

    Pros

    Good hours, and pay. Coworkers are friendly.

    Cons

    Get laid off anytime. They don't care about your financial situation AT ALL!

    Advice to Management

    Keep employees longer and don't sleep with them.


  9. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AST Fund Solutions (Less than a year)

    Pros

    weekly pay and immediate start

    Cons

    Horrible management payroll never correct


  10. "Call Center Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Ridgefield Park, NJ
    Former Employee - Call Center Representative in Ridgefield Park, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AST Fund Solutions (Less than a year)

    Pros

    Fun people, when they give open overtime you can work as long as you want.

    Cons

    some supervisors are on power trips

    Advice to Management

    hire the good candidates, not the ones that you favor.


  11. "Great place and people"

    Star Star Star Star Star
    Former Employee - Call Center Representative in Passaic, NJ
    Former Employee - Call Center Representative in Passaic, NJ

    I worked at AST Fund Solutions (Less than a year)

    Pros

    My expiriece with this compay was great, from day one managers and staff were professional, knowledgeble and polite. Pay was good.

    Cons

    No job security no benefits

    Advice to Management

    Thank you for the opportunity keep up the good work!


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