AT&T Account Executive Reviews | Glassdoor

AT&T Account Executive Reviews

Updated February 18, 2019
233 reviews

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Account Executive

3.1
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
111 Ratings

Employee Reviews

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  1. "Account Executive at AT&T - national sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Great benefits, work like balance, perks such as tickets that AT&T sponsors

    Cons

    so many meetings, no very nimble with new platforms, a new boss every year

    Advice to Management

    try to use more exclusive AT&T data, hire from outside AT&T


  2. "Great company!!!!- Poor Management environment.. ...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Strategic Account Executive
    Former Employee - Senior Strategic Account Executive
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Numerous products & solutions offered, people you worked with were great and supportive, sales award trips were great, work-life balance good.

    Cons

    Management was old school style-micro manage environment.

    Advice to Management

    Listen to your Sales team members on what is needed for success.

  3. "Retail Account Executive (position has been eliminated)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Innovative products, well known company, decent benefits & compensation

    Cons

    Work/life balance difficult to achieve, constant redirection, conflicting direction from management


  4. "Awesome Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Account Executive in Fredericksburg, VA
    Former Employee - Sales Account Executive in Fredericksburg, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great Pay, Union, Commision, Over time

    Cons

    Long Hours, Management sides with company, Comstant month sales change up.

    Advice to Management

    Be more flexible and a team player.


  5. "Enterprise Account Executive (PCG)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Account Executive in New York, NY
    Former Employee - Enterprise Account Executive in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Good spring board for other employers and careers in sales.

    Cons

    Low pay relative to “tech” market, lack of internal resources, etc. Too much middle management. Non existent culture.

    Advice to Management

    There’s a lot to fix.


  6. ""A very poorly run company""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Account Executive in Tustin, CA
    Former Employee - Retail Account Executive in Tustin, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Benefits, Paid Time Off and and low expectation

    Cons

    Lack of direction and upper managers not caring about their team.

    Advice to Management

    Promote people with talents and hard work, not based on relationship.


  7. "Broken Company, Bloated Hierarchy, No Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Executive in San Francisco, CA
    Former Employee - Strategic Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Money is decent if you are willing to employ shady business practices
    Good benefits and 401K match
    No accountability

    Cons

    AT&T incentives a lack of accountability in the sales team.
    Management has been there too long and they don't have any innovation or competition internally so very stagnant work environment
    Broken systems make it very difficult to execute internally
    Does not support equality or transparency -> no values or ethics
    Marketing runs the business, very disconnected from their customer
    Constant lay-offs and reorgs
    Company is based in TX so doesn't have that innovative, progressive, agile culture that most tech companies need to stay competitive

    Advice to Management

    Trim the middle management fat and promote the young up and comers who are ready to shake things up.
    Stand for something other than the company's image

  8. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Stable organization, job security, depending on the organization and management, you can work self sufficiently without micro management as long as you're doing well in your job, lots of potential opportunities

    Cons

    Very little flexibility due to old systems, compensation incentives sometimes don't really align to sales goals, not enough sales support

    Advice to Management

    As a tech company, AT&T is very old school. Feels like it's always a bandaid fixing big issues instead of getting to the root cause of issues.


  9. "Good money, bad ethics"

    StarStarStarStarStar
    Former Employee - Business Account Executive in Bismarck, ND
    Former Employee - Business Account Executive in Bismarck, ND
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great compensation and some of the people are awesome.

    Cons

    Awful ethics from retail employees. Selling tablets to people under false pretenses. Not worried about their customers. Only worried about their sales goals. If you missed your sales goals for 2 months, you got a write up. If you missed it again, you were fired.

    Advice to Management

    Focus on being a service company that takes care of their customers. Also, put some more towers up!


  10. "Has its Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Battle Creek, MI
    Current Employee - Account Executive in Battle Creek, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Great discounts for employees. However prices do change.

    Cons

    No growth opportunities. You remain in the same position for the most part.