AT&T Reviews in Alpharetta, GA | Glassdoor

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AT&T Alpharetta Reviews

Updated February 1, 2018
51 reviews

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Alpharetta, GA

3.4
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
20 Ratings

51 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "Women Powered Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Engineer in Alpharetta, GA
    Current Employee - Principal Engineer in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Diversity is a focus and leadership is leading the way. Innovation and professional development is priority.

    Cons

    Some regional silos and legacy mentality in doing business.

    Advice to Management

    Let the world know what we are doing in terms of diversity and inclusion.


  2. "Wireline Tech Good pay if you can deal with the wtf syndrome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireline Technician in Alpharetta, GA
    Current Employee - Wireline Technician in Alpharetta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Pay, benefits, discounts, plenty of hours

    Cons

    Cant order tools, if your late you could be fired, accident is your fault unless you prove otherwise (At&t prespective even if being rear ended/not at fault) Managers try to get you to do things that put you at risk for safety and if caught would get fired or suspended, rules change weekly without being convayed very well to the team, unrealistic efficiency numbers with unkown variables purely dedicated kn the customer contacting you before calling in for another tech to come out. If there are issues with an order, we talk with people overseas that dont always understand what we mean or dont pay attention, screw up the order more, take 2-3 hours just chatting through an ipad app while they attempt to fix issues, killing efficiency numbers while still not your fault/unknown variable.

    Advice to Management

    You dont listen to your techs, unknown variables do not prove a tech is bad with efficiency, system is still bad, Telling a tech they need to do better when its not their fault does nothing but waste time and pointless discussion while you dont listen. Tools are very important for a tech and we have been not able to order, drilling with drill bits rubbing through walls anymore, no standard on rules, radical rule changing causes confusion and causes techs be more in a whatever and will not take respect to management in this form.

  3. "very slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Java Developer in Alpharetta, GA
    Current Employee - Senior Java Developer in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T (More than a year)

    Pros

    very good for old people who wana settle

    Cons

    very boring and very slow environment. Most teams are soo.


  4. "Director - Managed Services and Outsourcing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director - Technology in Alpharetta, GA
    Current Employee - Director - Technology in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T (More than 10 years)

    Pros

    Many products and services to sell and support. Good training available. Working from home is encouraged at middle management levels. Many locations to work out of as well if you need office space.

    Cons

    Very centrally based in Dallas, TX for growth opportunities. Cost cutting is a constant focus of the business so you never feel secure with job.

    Advice to Management

    Focus on our internet and web tools for services. The cable TV services need to converge. Employees need to be more empowered to help customers.


  5. "my life with att"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Alpharetta, GA
    Former Employee - Senior Analyst in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great benifits and employee discounts. Plenty of vacation time and my managers were great to work for.

    Cons

    They like to outsource so no job security I went through two of them before I decided to move on in my careeer


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program/Project Manager in Alpharetta, GA
    Former Employee - Program/Project Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Can offer multiple career opportunities as you're only limited by the efforts you put forward. Very good benefits including product discounts.

    Cons

    Don't focus too much on negativity - Every company has negatives and your manager will determine the impact of your negativity. Remember this is an extremely large organization and you can easily get lost in the shuffle.

    Advice to Management

    Keep up the good work navigating this huge enterprise, there will always be some bad managers - you can't fix every problem.


  7. "Trade Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trade Operations Manager in Alpharetta, GA
    Former Employee - Trade Operations Manager in Alpharetta, GA
    Recommends

    I worked at AT&T full-time (More than 10 years)

    Pros

    great benefits, learning opportunities, able to virtual office 2 days of the week.

    Cons

    Senior Management need to get more involved with the employees.

  8. "Data & telecommunications technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Comm in Alpharetta, GA
    Current Employee - Comm in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Medical benefits are quite good. Vacation allowance is very good.

    Cons

    Management is stuck in old school. Very little employee recognition. Managers are not good at managing people.

    Advice to Management

    Get out of the 1970's and get to 2016 with more innovative ways of promoting good morale instead of focusing on punishing a mistake.


  9. "Oracle DBA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Database Administrator(Architect Team) in Alpharetta, GA
    Former Contractor - Senior Database Administrator(Architect Team) in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T as a contractor (More than a year)

    Pros

    Great place to learn new technologies, working virtually, Work life balance. Great to work with senior and able to learn from them.

    Cons

    Need to refresh other subjects, Work in very limited area, Need to focus on Client working culture as it has lots of formalities to do simple things.

    Advice to Management

    Please shorten the formalities for Contractor as this take lot of time and effort have know how about ATT's World


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Architect in Alpharetta, GA
    Former Employee - Technical Architect in Alpharetta, GA
    Recommends
    Positive Outlook

    I worked at AT&T full-time (More than 5 years)

    Pros

    Detailed info on job descriptions and desired employee attributes, many resources to update skills or other development

    Cons

    company focus is evolving, so some areas of the company got downsized. While there was executive feedback, it was couched in PC buzz words.

    Advice to Management

    Make sure front line people managers clearly pass on the corporate outlok


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