AT&T Reviews in Alpharetta, GA | Glassdoor

AT&T Alpharetta Reviews

Updated November 12, 2018
56 reviews

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Alpharetta, GA

3.3
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
25 Ratings

56 Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1135 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 333 reviews)

More Pros and Cons

  1. "AT&T GLOBAL NETWORK SVCS LLC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional - Technical Architect in Alpharetta, GA
    Former Employee - Professional - Technical Architect in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Highly ethical and nondiscriminatory workplace. Very good environment for continuing learning of new emerging technologies.

    Cons

    Fast pace environment and long hours are expected sometimes.

    Advice to Management

    Don't change a thing, very good management environment.


  2. "Decent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integrated Solutions Consultant in Alpharetta, GA
    Current Employee - Integrated Solutions Consultant in Alpharetta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Pay, benefits and company around for a long time.

    Cons

    Sales pressure and job security

    Advice to Management

    Focus more on customers and less on sales and targets.

  3. Helpful (2)

    "Deteriorating conditions, might have to call 911 soon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Alpharetta, GA
    Current Employee - Senior Systems Engineer in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    pay, diversity, work life balance

    Cons

    lack of progress, rampant outsourcing, bean counter dictators

    Advice to Management

    If you have just peanuts to offer - all you are going to get is monkeys.


  4. Helpful (3)

    "Project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Alpharetta, GA
    Former Employee - Project Manager in Alpharetta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    AT&T was a great company to work for.

    Cons

    AT&T started outsourcing so many jobs it became impossible to enjoy my job anymore.

    Advice to Management

    stop outsourcing!!!!


  5. "Principal Member of Tech Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Good Salary and Benefit,
    good training and education programs with Udacity and Coursera and other tarinning sources
    good culture and implemented programs to solicit ideas from employees about general enhancements

    Cons

    Politics and rigid organization structure. Slow to implement ideas. lots of good idea are poorly evaluated and almost never reach senior management.
    Management too focus on yesterday's problems.

    Advice to Management

    Give more say to idea from the bottom up


  6. "Wireline Tech Good pay if you can deal with the wtf syndrome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wireline Technician in Alpharetta, GA
    Current Employee - Wireline Technician in Alpharetta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Pay, benefits, discounts, plenty of hours

    Cons

    Cant order tools, if your late you could be fired, accident is your fault unless you prove otherwise (At&t prespective even if being rear ended/not at fault) Managers try to get you to do things that put you at risk for safety and if caught would get fired or suspended, rules change weekly without being convayed very well to the team, unrealistic efficiency numbers with unkown variables purely dedicated kn the customer contacting you before calling in for another tech to come out. If there are issues with an order, we talk with people overseas that dont always understand what we mean or dont pay attention, screw up the order more, take 2-3 hours just chatting through an ipad app while they attempt to fix issues, killing efficiency numbers while still not your fault/unknown variable.

    Advice to Management

    You dont listen to your techs, unknown variables do not prove a tech is bad with efficiency, system is still bad, Telling a tech they need to do better when its not their fault does nothing but waste time and pointless discussion while you dont listen. Tools are very important for a tech and we have been not able to order, drilling with drill bits rubbing through walls anymore, no standard on rules, radical rule changing causes confusion and causes techs be more in a whatever and will not take respect to management in this form.


  7. "very slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Java Developer in Alpharetta, GA
    Current Employee - Senior Java Developer in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T (More than a year)

    Pros

    very good for old people who wana settle

    Cons

    very boring and very slow environment. Most teams are soo.

  8. "Director - Managed Services and Outsourcing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director - Technology in Alpharetta, GA
    Current Employee - Director - Technology in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T (More than 10 years)

    Pros

    Many products and services to sell and support. Good training available. Working from home is encouraged at middle management levels. Many locations to work out of as well if you need office space.

    Cons

    Very centrally based in Dallas, TX for growth opportunities. Cost cutting is a constant focus of the business so you never feel secure with job.

    Advice to Management

    Focus on our internet and web tools for services. The cable TV services need to converge. Employees need to be more empowered to help customers.


  9. "Women Powered Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Engineer in Alpharetta, GA
    Current Employee - Principal Engineer in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Diversity is a focus and leadership is leading the way. Innovation and professional development is priority.

    Cons

    Some regional silos and legacy mentality in doing business.

    Advice to Management

    Let the world know what we are doing in terms of diversity and inclusion.


  10. "my life with att"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Alpharetta, GA
    Former Employee - Senior Analyst in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great benifits and employee discounts. Plenty of vacation time and my managers were great to work for.

    Cons

    They like to outsource so no job security I went through two of them before I decided to move on in my careeer


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