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AT&T Architect Reviews

Updated July 25, 2018
171 reviews

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Architect

3.9
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
103 Ratings

Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 895 reviews)

  • "There is a proper work life balance" (in 508 reviews)

Cons
  • "work/life balance wasn't all that great" (in 1091 reviews)

  • "very long hours; no work-life balance" (in 314 reviews)

More Pros and Cons

  1. "A big company with lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Technical Architect in Dallas, TX
    Current Employee - Principal Technical Architect in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Thousands of products and services all with their own technical variety.
    Excellent salary and bonus plans.

    Cons

    High level performers generally work many hours of overtime.

    AT&T Response

    Jul 9, 2018 – Talent Operations Manager

    Innovation is one of the things we strive for, so we appreciate your comments on the diversity of our technical products. Work/life balance is a very important aspect of our culture. Thank you for... More


  2. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Solutions Architect in Little Rock, AR
    Former Employee - Senior Solutions Architect in Little Rock, AR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    You get to Work from Home

    Cons

    Work from home allows you to WORK incredible numbers of hours, including weekends.

    Advice to Management

    none

  3. "Senior UX Designer/Information Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior User Experience Designer/Information Architect in Middletown, NJ
    Current Employee - Senior User Experience Designer/Information Architect in Middletown, NJ
    Recommends
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great work/life balance. Great HR and benefits. Good people.

    Cons

    Need more face to face hands on training. Large organization, changes take a lot of effort to implement across, but is getting better. UX is a new group, there has been some resistance but overall well appreciated.

    Advice to Management

    Keep supporting UX, need more testing.


  4. "Cloud Solution Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Cloud Solutions Architect
    Current Contractor - Cloud Solutions Architect
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T as a contractor (More than a year)

    Pros

    Very challenging, gives you a lot of learning opportunity, its a total open field in terms of cloud computing for telecom market.

    Cons

    Expect a lot of work .. with very tight timelines to deliver. Internal AT&T communication isn't always effective.


  5. Helpful (2)

    "Cheap place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in El Segundo, CA
    Current Employee - Solutions Architect in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Office environment is modern and gives a fresh atmosphere to employees.

    Cons

    You are just a number to the leadership. They will find the cheapest and lowest cost solution to get the job done

    Advice to Management

    Very cheap to employees, don't value their employees as their assets


  6. "Huge Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Architect in Middletown, NJ
    Current Employee - Senior Technical Architect in Middletown, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good internal informational infrastructure: learning classes, hackathons, symposiums.

    Cons

    _Follows_ competitors. Strange business decisions.

    Advice to Management

    To value people rather than money.


  7. "Breadth of Opportunity"

    StarStarStarStarStar
    Current Employee - Senior Solutions Architect in Middletown, NJ
    Current Employee - Senior Solutions Architect in Middletown, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Excellent culture, challenging work, breath of technical, operational and business-centric opportunities for branching out.

    Cons

    Minimal venues for advancement in the technical space.

  8. "Sr. Specialist Technical Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist Technical Architect in Saint Louis, MO
    Current Employee - Senior Specialist Technical Architect in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good work from home policy

    Cons

    No promotion in same team unless you switch teams

    Advice to Management

    Nice place to work, wish training is updated with latest technology


  9. Helpful (1)

    "After my time at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Architect
    Former Employee - Senior Technical Architect
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Excellent internal training opportunities in the areas of leadership, technology and human relations.

    Cons

    Highest level leadership in sync with managers and staff, the problem is everything in the middle. Minimal advancement opportunities or promotions, focus on individual department productivity instead of overall company customer service with the goal of generating impressive departmental productivity reports that do not include customer service ratings.

    Advice to Management

    AT&T will become a great company when this happens.

    Internal Customer Service Rating = External Customer Service Rating


  10. "King Kong of Telecom."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Architect in Austin, TX
    Former Employee - Senior Systems Architect in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Large scale, large budget projects. Great industry name recognition. Headed towards modernization. Comprehensive benefits packages and significant company discounts for management. (Any one not union)

    Cons

    Decades of process, infrastructure, and groupthink to wade through. Even modernization projects coated in decades old cruft. The vast scale of organizations means you are subject to general edicts that don't often make sense for your project.

    Advice to Management

    More autonomy at the edge, groups struggle to perform when subject to vertical commandments.