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AT&T Area Manager Reviews

Updated January 22, 2019
86 reviews

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Area Manager

3.7
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
53 Ratings

Employee Reviews

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  1. "Area Manager Construction and Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Operations Manager
    Current Employee - Area Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great benefits and perks. Flexible schedules.

    Cons

    Constant movement and reduction of headcount.


  2. "Tech Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager
    Current Employee - Area Manager

    I have been working at AT&T full-time

    Pros

    - Benefits
     - Large Company so there is room to move around
     - Access to training and employee development

    Cons

    - Upward mobility can be limited in certain business units

  3. "Area Network Process & Quality Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Network Process & Quality Manager in Bothell, WA
    Current Employee - Area Network Process & Quality Manager in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Good benefits and many opportunities

    Cons

    Lots of within the last 3 years

    Advice to Management

    Engage level II management with P&L line of business to help make better business decisions.


  4. "Great Opportunities To Work With Current Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Irving, TX
    Former Employee - Area Manager in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T (More than 10 years)

    Pros

    The department I worked in had many opportunities to work with cutting edge technology and tooling. The company was good about helping employees get training on the new platforms we would support.

    My family benefited greatly from the health benefits that were offered which seem to be better than most other companies provide.

    Cons

    The company is extremely preoccupied with the Time Warner acquisition. Once that is behind them good or bad, things will get better internally in the company.

    The way AT&T thinks they are facilitating the "Agile" process is not so agile.

    Advice to Management

    The vision is still not clear why they are uprooting operations, marketing, other divisions to relocate to El Segundo, CA. This company is headquartered in Dallas, TX and has the technology that we have been using for years to allow workers to support platforms nationwide.


  5. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Operations Manager in Dallas, TX
    Former Employee - Area Operations Manager in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great benefits. Several internal opportunities for advancement. Fantastic internal training opportunities for new technology education. Collaborative management culture with opportunities to get decision input from various organizations.

    Cons

    Can be a bit bureaucratic. Difficult to change entrenched “we always do it this way” mentality from long term managers. Needs to be more nimble and able to change direction rapidly as technology and customer need changes.

    Advice to Management

    Treat direct reports how you want to be treated


  6. "Area Manager- Network Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Dallas, TX
    Former Employee - Area Manager in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Pay, benefits, local management team.

    Cons

    Upper management, selective policies as they see fit. They are pro's at using media and other sources to portray themselves as the good guy's but they're only concern is the stock price.

    Advice to Management

    Stop acting like you care about your people and actually do!


  7. "A good place to work, but don't expect loyalty as an employee or customer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Birmingham, AL
    Current Employee - Area Manager in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    A fast moving company with vast resources, expertise and market presence focused on the bottom line. Salary is competitive and most benefits are good, although healthcare is high deductible, "consumer-driven" coverage.

    Cons

    Everyday customers can be an inconvenience and employee loyalty is non-existent beyond small workgroups. Customer service has and still suffers from the enormity of the company. It is a conveyor belt service provider and as long as your service stays on the conveyor belt, it's great. But woe be unto you if you fall off that belt. Perhaps one of the most bureaucratic corporations in the country with cookie cutter policies without nuance or flexibility. It is not a caring company unless there is an award that can be achieved to tout it is a great place to work for (fill in the blank demographic). While making big news granting bonuses to employees after the tax cut bill passed, it quietly issued pink slips to thousands within a week. That got precious little press and was way more impactful than handing out $1,000 bonuses to people who were losing jobs they've held for many years. After AT&T acquired the company I worked for, it made dramatic cuts in support of the communities it served and its involvement and support of community-based organizations, opting instead for strategic support of organizations that garner the most headlines. Local community support budgets were slashed as much as 90% from those of my original company. Most local community support is by design linked to strategic government and political relationships and initiatives. If you live in one of the major markets, there are opportunities to climb the ladder. If you live in smaller markets, you do well to hang on to the ladder despite your talents or abilities.

    Advice to Management

    Start really caring about your employees and your customers as much as your shareholders and Wall Street analysts. Eventually, the company will crush itself under the weight of its own bureaucracy and lack of compassion for its people, paying customers and the communities it has abandoned.

  8. "Area Manager - Construction & Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Miami, FL
    Current Employee - Area Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great Benefits
    Management is Flexible with PTO policy
    Decent base salary and bonus structure

    Cons

    Annual salary treatment (raises) is typically low.
    Like many other companies, we are downsizing individual contributors and being expected to do more with less.
    Opportunities to Advance are few and far between.

    Advice to Management

    Stop reducing headcount!


  9. "Area Retail Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Retail Sales Manager
    Former Employee - Area Retail Sales Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Compensation, Vacation and Benefits were a huge plus. The discounts in services were also second to none. It is a very challenging role but when you are successful you get rewarded for the work that is done.

    Cons

    The work life balance was difficult at times as it would require 60+ hour work weeks to remain successful in the position.


  10. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Ocala, FL
    Current Employee - Area Manager in Ocala, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Great pay and benefits and growth opportunity if you are top skill level.

    Cons

    Multiple changes, spans of control and long hours

    Advice to Management

    value your employees and respect their time