AT&T Reviews in Atlanta, GA | Glassdoor

AT&T Atlanta Reviews

Updated July 19, 2017
952 reviews

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Atlanta, GA Area

3.6
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
513 Ratings

952 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 936 reviews)

  • No Work Life Balance you'll trade time for (in 266 reviews)

More Pros and Cons

  1. "Great place for career longevity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good people, great ability to move around, 401k match, good vacation policy, good health benefits, employee discounts on services

    Cons

    Management priorities are a little lofty at this point


  2. "Training Delivery for Retail staff of all levels from front line sellers to Senior Leaders."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Training Manager in Atlanta, GA
    Current Employee - Senior Training Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    The impact that you can have on the career of an employee is a powerful thing as well as everyone you interact with.

    Cons

    Aren't really to many that impact my role or life. I can always say more pay but who doesn't. For the amount of time that you may travel and be away from home you would like to be compensated more.

  3. Helpful (1)

    "Management"

    StarStarStarStarStar
    Former Employee - Senior SPECIALIST-NETWORK SUPPORT in Conyers, GA
    Former Employee - Senior SPECIALIST-NETWORK SUPPORT in Conyers, GA
    Recommends
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great company to work for good benefits and great pay.

    Cons

    Need better Management that actually care for all employees


  4. Helpful (1)

    "Great place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist Applications Developer in Atlanta, GA
    Current Employee - Specialist Applications Developer in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Lots of great people and opportunities for fresh college hires. Working with a lot of fresh college grads is a plus!

    Cons

    Sometimes you can be out of work and not utilized. Up to you to change that. Keep yourself busy. Conditions for promotions aren't very clear.


  5. Helpful (1)

    "Good pay but terrible treatment and appreciation for this position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - U-Verse Premises Technician in Lawrenceville, GA
    Former Employee - U-Verse Premises Technician in Lawrenceville, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Very good salary
    Hourly pay with plenty of overtime
    Friendships with coworkers
    Work alone
    Get to drive around to get a change of scenery at work
    Meeting interesting new people everyday

    Cons

    Strong micro managing
    Prepare to feel like employee #1234 because they care nothing about you and only if you're making your numbers and giving them a bonus
    No opportunity to advance from tech to anywhere else since they bring in management straight from college to manage a job that they have never worked and know nothing about
    You get no credit for good reviews from customers or anything good you ever do but as soon as you make one mistake you never hear the end of it
    Zero work life balance and I mean zero
    Kiss your wife and kids goodbye
    Start at 8 am and usually work until 10 pm
    Harassment from managers
    Managers do nothing at all but micromanage their employees
    High stress levels
    Expect you to do your job and theirs
    No help from managers whatsoever
    Filthy customers homes
    Rude customers
    Lying customers
    Climbing ladders on busy streets
    Bees snakes critters on side of house and in attics and crawl spaces
    Working in all elements including extreme weather
    Claim they want you to work safe but rush you the entire time you're there
    This job will break you down and test you in so many ways

    Advice to Management

    Treat the technicians better because AT&T would be nothing but a cell phone company without them


  6. "Keeping the backbone of the communications network up and running, with consideration of the environment and my health."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Plant Technician in Chamblee, GA
    Current Employee - Outside Plant Technician in Chamblee, GA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Working alone or in teams towards a common goal is a great motivator. Working in a safe environment with great equipment.

    Cons

    Politics, politics, politics...there is way too much productivity lost due to the nit picking over the work done in the field.

    Advice to Management

    Care more about your employees and stop ignoring the elephant in the room. The difference is the separation between management and the labor force. If you want it done right hire engineers that care about their work.


  7. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Project Manager in Atlanta, GA
    Former Contractor - Project Manager in Atlanta, GA
    Recommends
    Approves of CEO

    I worked at AT&T as a contractor (More than a year)

    Pros

    Great Technology. Challenging. Remote work. Divers work force which is great.

    Cons

    Some projects used offshore teams that are not not available to solve problems when required.

  8. "B2B Sales Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Atlanta, GA
    Current Intern - Intern in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T as an intern (Less than a year)

    Pros

    Amazing mentors, organized and always busy. The different managers are always needing help so you get to learn a lot about the ins and outs of the program. The projects are always very helpful!

    Cons

    The 8-5 work week is slowly being dragged out, so there should be a new adaptation. Sometimes there aren't enough to stuff to fill the day.

    Advice to Management

    Make sure that you are always checking in with your interns and that we always have something to do. It's best if we are constantly busy so that the last 3 hours of our day don't go by so slow.


  9. Helpful (2)

    "A good company - extremely tough to move up past a certain point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Director in Atlanta, GA
    Current Employee - Senior Technical Director in Atlanta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good pay and benefits. Good training programs. Generally friendly people. Lots of good discounts. Depending on your department, lots of telework opportunities.

    Cons

    Very Dallas-centric. Extremely difficult to move to the GM/Director level even if you're a High Potential employee, particularly if you're anywhere other than Dallas.

    Advice to Management

    Ensure that your HiPo employees can actually advance. Having to move around laterally for a decade in an effort to move up leads to serious burn-out. And you're a global telecom with every opportunity to leverage high-end video conferencing and other communications media. Why do you still have to physically run into people in the hall of the Dallas headquarters to advance?


  10. "Retail sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Manager in Atlanta, GA
    Current Employee - Retail Sales Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Discounts on products such as wireless and home services. Also get to stay afloat of all the current technology and devices.

    Cons

    Scheduling is tough. Must work nights, weekends and holidays. Lots of changes frequently and several conference calls per week. Can be a stressful role with direct reports.


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