AT&T Reviews in Atlanta, GA | Glassdoor

AT&T Atlanta Reviews

Updated July 14, 2018
1,094 reviews

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Atlanta, GA Area

3.5
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
605 Ratings

1,094 Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 890 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1082 reviews)

  • "very long hours; no work-life balance" (in 312 reviews)

More Pros and Cons

  1. "Director of Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Sales in Atlanta, GA
    Former Employee - Director of Sales in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Sales focused organization that is striving to be market leader again.

    Cons

    Not too much autonomy.... execute the plan better than your competitor

    Advice to Management

    Let the bulls loose! Lots of creativity in the field to drive sales.


  2. "Almost 10 years at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Lots of great advanced opportunities. The company is secure and you know it's not going anywhere. Over the last few years, the benefits have really become amazing! 8 weeks paid parental leave. AMAZING discounts on AT&T products. 401K match. Really good healthcare.

    Cons

    I shouldn't have to PAY to park at work. Overall, the pay is low compared to similar companies, and raises each year are low.

    Advice to Management

    Value the people. Sometimes we feel like we are just a number.

  3. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Atlanta, GA
    Former Employee - Network Engineer in Atlanta, GA

    I worked at AT&T full-time (More than 3 years)

    Pros

    Encouraging, innovative and Tech hub.

    Cons

    Push back in some departments.

    Advice to Management

    Learn from mistakes.


  4. Helpful (1)

    "Binary Code, No Soul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project/Program Manager in Atlanta, GA
    Former Employee - Senior Project/Program Manager in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Mega company which allows for unlimited possibilities and career growth - in theory.

    Cons

    Smart employees will keep informed on all Mergers and acquisitions, new business direction, leadership changes, budget changes, etc. Doing so might help you to plan career moves and avoid lay-offs. It’s a full time job staying employed at AT&T.

    Advice to Management

    AT&T, Specifically Cricket is a beast! The days when managers cared disappeared a decade ago. You are only going to get out of employees what you invest into them. No investment, no loyalty. AT&T has lost its HUMANITY and SOUL and only exists as binary code - unfeeling, heartless.


  5. "Intrernet Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interactive Sales Manager in Atlanta, GA
    Former Employee - Interactive Sales Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Interactive, High Energy, Competitive Salary

    Cons

    No room for growth or forward movement.

    Advice to Management

    Manage to Move up


  6. "Defect Management Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Defect Manager in Atlanta, GA
    Former Contractor - Defect Manager in Atlanta, GA
    Positive Outlook

    I worked at AT&T as a contractor (More than 3 years)

    Pros

    You are able to work remotely(depending on department) or telecommute some days. I had a good group of co-workers.

    Cons

    Long Hours- Work weekends - May find out Wednesday that you have to work over the weekend- Hard to make plans for the weekend- Unorganized-expect teams to organize themselves- no clear leadership- More focused on completing the project than the quality of the project- Consultant Managers are rude and dont have any regards for your quality of life- I worked remotely- my boss was in St. Louis, but made me and 2 other workers drive to Alpharetta twice a week- did not understand the purpose of this since I lived near the Atlanta airport and it would take me 1.5 hours to drive there due to the traffic, so I spent 3 hours on the road when that time could be used to be productively working, process constantly changing, have to have a thick skin- normal for people to get cursed out on conference calls- Everything is an Emergency- Hated calling people on the weekend to ask them to log into work , Management was constantly changing

    Advice to Management

    Give team members clear understanding of the team objectives
    Keep team members informed of changes
    Recognize when people are overworked and find ways to alleviate the fatigue and stress


  7. "Most popular, yet deceptive company ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prem Technician in Atlanta, GA
    Current Employee - Prem Technician in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    The salary, benefits, and popularity, of the company, makes one think you're in a good place to work!

    Cons

    Numerous hours, micro managed, many help desks and service reps are overseas (like India), ridiculously strict policies, and no care for staff (all about numbers, not employees)

    Advice to Management

    Overhaul the policies, and give employees a different set of standards to work with. Many of the policies in place, ultimately hurt the customer (i.e. techs are given time limits to complete a job for a customer, no matter what the result). If a customer's home requires more time to provide them service, so be it. Don't leave the customer high and dry!

  8. "My At&t Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior SPECIALIST-NETWORK SUPPORT in Atlanta, GA
    Current Employee - Senior SPECIALIST-NETWORK SUPPORT in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good benefits, and they work well with my personal schedule.

    Cons

    They sometime don't hire based on your skill set it's more on the who you know system more than what you know.

    Advice to Management

    I know advice to give.


  9. "Retail Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Operations Manager in Atlanta, GA
    Current Employee - Retail Operations Manager in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great pay, great benefits, great employee resources

    Cons

    Yearly layoffs created a "save your own skin"environment

    Advice to Management

    Scale to the appropriate size quickly instead of a long arduous process


  10. "Great for those who do not wish to work >40 hr weeks, but limited advancement for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist - Technology Development Program in Atlanta, GA
    Current Employee - Senior Specialist - Technology Development Program in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T (More than a year)

    Pros

    Capped at 40hr workweek, great starting pay, great benefits, allowed to work from home in most rotations, flexible work schedules in most rotations, no relocation requirement for rotations

    Cons

    Limited advancement, mundane rotations, must seek out development and challenging projects on own accord, difficult to near-impossible to achieve greater than 3% annual pay bump, corporate hierarchy

    Advice to Management

    Ensure rotations are in fulfilling and innovative roles, solidify development plan


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