Current Employee - Lead Product Marketing Manager - Sponsorships in Austin, TX
Current Employee - Lead Product Marketing Manager - Sponsorships in Austin, TX
Recommends
Positive Outlook
I have been working at AT&T full-time (More than 10 years)
Pros
Unlimited opportunities, fantastic benefits, high integrity, high investment in employee development
Cons
limited opportunity to telecommute, centralizing jobs in Dallas, Atlanta and LA, heavy emphasis on being willing to relocate frequently and with little notice, annual force reductions to keep shareholders and margins happy
Former Employee - Retail Sales Consultant in Austin, TX
Former Employee - Retail Sales Consultant in Austin, TX
Doesn't Recommend
Neutral Outlook
Disapproves of CEO
I worked at AT&T full-time (More than 8 years)
Pros
Union representation, decent benefits, hourly plus commission
Cons
Unreasonable expectations, hostile work environment, high-school mentality
Advice to Management
Don't throw your employee under the bus when that weekly or sometimes daily MTD sales call happens. By the end of my employment, I was so miserable at the idea of having to come into work that medical professionals were advising me to find a career elsewhere.
Current Employee - Retail Sales Consultant in Austin, TX
Current Employee - Retail Sales Consultant in Austin, TX
Recommends
Positive Outlook
No opinion of CEO
I have been working at AT&T full-time (More than a year)
Pros
Great opportunities to continue education and learn more about the company, use of company provided mobile device in retail, excellent health benefits, vacation time, flexible schedule, most workers are supported by union, fair pay increases, above average base pay for retail.
Cons
Strict attendance policy, no room to become ill without risk of accruing points which can lead to termination, promotions are more about “who you know” and not “what you know” or based on education/outside work experience so you will see people with less education or experience get promoted over you all of the time. Change is good, but their commission structure tends to change quite often resulting in retail consultants taking home less earnings. Stores with fewer customers, tend to have reps who earn far less than busier stores on their current commission structure. Commission is also taxed at around 35%.
Advice to Management
Please listen to your retail consultants in regards to what we feel are fair monthly goals and fair commission earnings. Your employees want to be there and are loyal to you. We need you to show us how valued we are at AT&T in your retail stores along with fair opportunities for career advancement.
Former Intern - Engineering and Operations in Austin, TX
Former Intern - Engineering and Operations in Austin, TX
Doesn't Recommend
Positive Outlook
Approves of CEO
I worked at AT&T as an intern (Less than a year)
Pros
- Worked to develop a real solution for the team - Sat in on meetings learning what it was like to work at AT&T - Tons of resources for mentorship - Weekly calls for interns to learn from other people within AT&T - Met and am still connected with tons of talented managers
Cons
- Very slow and corporate culture - Onboarding process took multiple days - Restrictive about everything that is on your computer so much so that it slows you down to get a piece of software you need installed - Tons of bureaucracy in just about every process
Advice to Management
I was the only E&O intern in my Austin office and there was no local events for me to be a part of. The corporate office had events for the 100 interns there, but the remote AT&T locations (where I was) have very little to offer. I was never brought out to lunch my whole time there which was very disappointing. I felt alone most of the time because everyone was 15+ years older than me in the Austin office.
Current Employee - Retail Sales Consultant in Austin, TX
Current Employee - Retail Sales Consultant in Austin, TX
Recommends
Positive Outlook
No opinion of CEO
I have been working at AT&T full-time (More than a year)
Pros
-great pay -networking -learn a lot
if you can sell and know how to play the game you can make good money here. You just need the right attitude and be ready to deal with all kinds of people.
Cons
-long hours -work weekends if you are new -micromanagement at times
AT&T Response
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