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AT&T Austin Reviews
249 reviews
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Austin, TX AreaApprove of CEO
Randall L. Stephenson
119 Ratings
Pros
"The pay and benefits are really amazing" (in 958 reviews)
"very good work culture, good work life balance" (in 556 reviews)
Cons
"Not much work life balance without seniority" (in 1154 reviews)
"Long hours and absolutely NO WORK LIFE BALANCE" (in 339 reviews)
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"Great company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookI have been working at AT&T full-time (More than 10 years)
Pros
Unlimited opportunities, fantastic benefits, high integrity, high investment in employee development
Cons
limited opportunity to telecommute, centralizing jobs in Dallas, Atlanta and LA, heavy emphasis on being willing to relocate frequently and with little notice, annual force reductions to keep shareholders and margins happy
AT&T 2017-10-25 09:27 PDTHelpful (1)
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"Layoff Happy Employer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at AT&T full-time (More than 8 years)
Pros
Good benefits & decent pay
Cons
Layoff happy and no job security
Advice to Management
Losers
AT&T 2019-02-15 14:40 PST![AT&T Logo]()
"Sr Sourcing Specialist"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at AT&T full-time (More than 10 years)
Pros
Good benefits, tuition aid, and pay
Cons
Unable to move to different areas or move up the ladder
Advice to Management
Take time to listen, understand, and develop employees
AT&T 2019-01-04 12:41 PSTHelpful (4)
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"Once an amazing place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at AT&T full-time (More than 8 years)
Pros
Union representation, decent benefits, hourly plus commission
Cons
Unreasonable expectations, hostile work environment, high-school mentality
Advice to Management
Don't throw your employee under the bus when that weekly or sometimes daily MTD sales call happens. By the end of my employment, I was so miserable at the idea of having to come into work that medical professionals were advising me to find a career elsewhere.
AT&T 2018-12-30 10:18 PSTHelpful (3)
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"Brady Lake"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookI have been working at AT&T full-time (More than 5 years)
Pros
pay, benefits, 401k, Health insurance, Dental insurance
Cons
threats of layoffs, poor work life balance, weak advancement opportunities.
Advice to Management
Treat employees like they are people, not numbers. Have more opportunity for advancement.
AT&T 2018-12-28 08:09 PSTHelpful (1)
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"Great Company, excellent benefits, fair pay, I would love to retire here...."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at AT&T full-time (More than a year)
Pros
Great opportunities to continue education and learn more about the company, use of company provided mobile device in retail, excellent health benefits, vacation time, flexible schedule, most workers are supported by union, fair pay increases, above average base pay for retail.
Cons
Strict attendance policy, no room to become ill without risk of accruing points which can lead to termination, promotions are more about “who you know” and not “what you know” or based on education/outside work experience so you will see people with less education or experience get promoted over you all of the time. Change is good, but their commission structure tends to change quite often resulting in retail consultants taking home less earnings. Stores with fewer customers, tend to have reps who earn far less than busier stores on their current commission structure. Commission is also taxed at around 35%.
Advice to Management
Please listen to your retail consultants in regards to what we feel are fair monthly goals and fair commission earnings. Your employees want to be there and are loyal to you. We need you to show us how valued we are at AT&T in your retail stores along with fair opportunities for career advancement.
AT&T 2018-12-13 05:53 PST![AT&T Logo]()
"Retail Sales Consultant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at AT&T full-time (More than a year)
Pros
Good pay compared to other retail jobs
Cons
Everything is seniority based. Schedule is not very flexible. Attendance is on a point system.
AT&T 2018-11-25 19:06 PST![AT&T Logo]()
"You get out what you put in"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI worked at AT&T as an intern (Less than a year)
Pros
- Worked to develop a real solution for the team
- Sat in on meetings learning what it was like to work at AT&T
- Tons of resources for mentorship
- Weekly calls for interns to learn from other people within AT&T
- Met and am still connected with tons of talented managersCons
- Very slow and corporate culture
- Onboarding process took multiple days
- Restrictive about everything that is on your computer so much so that it slows you down to get a piece of software you need installed
- Tons of bureaucracy in just about every processAdvice to Management
I was the only E&O intern in my Austin office and there was no local events for me to be a part of. The corporate office had events for the 100 interns there, but the remote AT&T locations (where I was) have very little to offer. I was never brought out to lunch my whole time there which was very disappointing. I felt alone most of the time because everyone was 15+ years older than me in the Austin office.
AT&T 2018-10-25 13:02 PDT![AT&T Logo]()
"Ok place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookI worked at AT&T full-time (More than 10 years)
Pros
Good benefits, fair pay. Great opportunities to learn.
Cons
Not good for career advancement, unless you're on a college plan.
Advice to Management
Develop your people so that they can grow and advance. Don't be so hard on everyone.
AT&T 2018-10-09 13:20 PDT![AT&T Logo]()
"Good company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at AT&T full-time (More than a year)
Pros
-great pay
-networking
-learn a lot
if you can sell and know how to play the game you can make good money here. You just need the right attitude and be ready to deal with all kinds of people.Cons
-long hours
-work weekends if you are new
-micromanagement at timesAT&T 2018-09-10 12:24 PDT
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