AT&T Reviews in Baltimore, MD | Glassdoor

AT&T Baltimore Reviews

Updated October 12, 2017
47 reviews

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Baltimore, MD Area

3.2
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
27 Ratings

47 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 997 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. "It's Cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Retail Sales Consultant in Baltimore, MD
    Current Employee - AT&T Retail Sales Consultant in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Decent Pay, good benefits, RCS are in union, paid training, fast paced. Part-time position get the same benefits. Cool uniforms. :)

    Cons

    Retail Hours, schedule based off seniority, very demanding in regards to performance. training program changed, so new employees have to pick up at a faster pace.

    Advice to Management

    Do some work!


  2. "Disappointed in Columbia MD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    - Room for growth
    - AT&T has great benefits
    - Interesting technology

    Cons

    -Columbia MD office has poor managers
    -Work does not get done, and work that is done is not recognized
    -Broke agreements on salary and compensation
    -Not flexible
    -People are not nice. They are difficult to work with.
    -Hire people but do not have jobs for them.

    Advice to Management

    AT&T is a great company, but the Columbia MD office is so poorly run and managed it is not a good place to work. I recommend cutting out unnecessary meetings, and making sure there is a reason to hire people before doing so. I was brought in and they did not have a job for me, and this has happened to several of my coworkers. It is a very negative place.

  3. "Retail sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Nice discounts. Benefits are okay. Some co workers are very nice.

    Cons

    Management has no clue. The company changes about what they want to do almost every week.

    Advice to Management

    Treat your people better.


  4. Helpful (1)

    "Good place to work. Needs to cooperate with union vs turning to corporate greed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Columbia, MD
    Current Employee - Retail Sales Consultant in Columbia, MD
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Consistant schedules, good benefits, and a lot of opportunities for personal growth.

    Cons

    Long hours, non paid lunches, no sick leave, no flexible PTO scheduling.

    Advice to Management

    Work with employees when life event or sickness occurs.


  5. "Evil Empire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Training Manager in Hanover, MD
    Former Employee - Senior Training Manager in Hanover, MD
    Doesn't Recommend

    I worked at AT&T (More than 5 years)

    Pros

    Fun while it lasted.

    Cons

    Underpaid and under respected.


  6. "OK, but just OK."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Design Engineer in Columbia, MD
    Current Employee - Senior Software Design Engineer in Columbia, MD
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    It's probably an OK place to start, but I don't recommend staying here too long. Dental benefits seem to be above average (if you are willing to pay extra for that). Other benefits are slightly below par.

    Cons

    Raises are terrible.range 2-3% over a period of years. Morale is terrible. They used to have a defined benefit pension plan, but they did away with that. I think the only reason a lot of the old timers stay is because they got in on that before it was done away with.

    Advice to Management

    Hire Americans. Better 401K matching. Pay market wages instead of H1B wages. This company tends to hire the cheapest possible labor it can find, and in a lot of cases, it shows. The amount of corporate email spam is very high. We should have a charge code just for going through it.


  7. "Project Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Project Manager in Hanover, MD
    Former Employee - Senior Technical Project Manager in Hanover, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Great benefits, company employee resource groups allow you to grow yourself personally while supporting company charity efforts, excellent "C" level communications through Town Halls, great training opportunities to enhance your current and future career path, subsidies for education, 6% 401k match after a few years, great pension package even if you only work for the company for a few years

    Cons

    Immediate Management is not always best choice, too many are promoted that are technically experienced but have no people skills and are not properly mentored to go from doing the work to managing the people who do the work...

    Advice to Management

    Take a closer look at individuals prior to promoting from managing project teams to managing personnel, I personally experienced peers getting promotions who were excellent as peers, the top project managers prior to their promotions however once their titles changed along with their responsibilities they didn't understand that their new role included letting go of actual project management that the time had come to allow their previous peers to manage the projects and for them to focus on people management, training, team building etc.....make sure the people that you promote are able to transition to the management role they are given...this can simply be done by checking what team building, ERG activities, charity events they participate in, are they engaged in activities with their peers that show an interest in people or are they masters of projects only? Make sure they have a mentor to help with this transition to people management....

  8. "Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Lutherville Timonium, MD
    Former Employee - Retail Sales Consultant in Lutherville Timonium, MD
    Doesn't Recommend
    Negative Outlook

    I worked at AT&T (More than a year)

    Pros

    You make pretty decent money

    Cons

    unrealistic goals, management is way to harsh and don't offer real help

    Advice to Management

    Stop setting unrealistic goals


  9. "Professional Services Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - Professional Services Consultant in Annapolis, MD
    Current Contractor - Professional Services Consultant in Annapolis, MD

    I have been working at AT&T as a contractor (More than 3 years)

    Pros

    AT&T has huge infrastructure with various new technologies. Keeps you always busy with new challenges. Nice to be on AT&T.

    Cons

    No major downside but i felt some communication gap within team.


  10. "Love the company, pays very well and there are always incentives $ to work harder for your sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Retail Sales Consultant in Baltimore, MD
    Current Employee - AT&T Retail Sales Consultant in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great pay and the company treats the employees very well. We even have an allocation as seasons change for our uniforms

    Cons

    The same stress that comes along with commission jobs/ sales. Long hours and takes a while to get up in seniority

    Advice to Management

    N/a


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