AT&T Reviews in Birmingham, AL | Glassdoor

AT&T Birmingham Reviews

Updated November 17, 2017
91 reviews

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Birmingham, AL

3.2
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
42 Ratings

91 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 997 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Birmingham, AL
    Current Employee - Account Executive in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great company to gain experience, but very tough to stay with. If you can make it here, you can make it anywhere. Great experience and benefits.

    Cons

    Very stressful. I have worked here for 12 years and the stress is well above average. I really wish I could leave work at work! Stop trying to get more work for less pay. Compensation should reflect performance.

    Advice to Management

    Unfortunately your direct manager had no more control over your work load than you do. Changes need to be made at the C level.


  2. "Toxic Wasteland"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Manager in Birmingham, AL
    Former Employee - Network Manager in Birmingham, AL

    I worked at AT&T full-time (More than 10 years)

    Pros

    People I worked with were generally OK

    Cons

    Toxic management
    Micromanaging like you've never seen
    Dying industry

    Advice to Management

    After 16 years in Network Operations, it all came down to one stupid narcissistic Director. We had to part ways. Now I tell everyone I can what a sorry company it is.

  3. "Leading Technology Innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead-Technology Security in Birmingham, AL
    Current Employee - Lead-Technology Security in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great place to work with leading edge technology.

    Cons

    Huge company. Easy to get lost.

    Advice to Management

    Keep up the good work!


  4. "AT&T the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable Specialist in Birmingham, AL
    Former Employee - Accounts Receivable Specialist in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    The pros at AT&T are the pay and benefits.

    Cons

    Always laying off, after working loyal people to death! No loyalty to employees. High prices!

    Advice to Management

    Stop laying off


  5. "Large Company, little commitment to employee development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Birmingham, AL
    Former Employee - Systems Administrator in Birmingham, AL
    Doesn't Recommend
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Large company that is global.

    Cons

    Little commitment to employee development.


  6. "You take the good / you take the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Birmingham, AL
    Current Employee - Project Manager in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Flexibility, Tuition Reimbursement, 401k, bonus

    Cons

    Lack of a work / life balance.


  7. Helpful (2)

    "No Bellsouth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Birmingham, AL
    Former Employee - Customer Service Representative in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T (More than 5 years)

    Pros

    Good pay
    Nice set up

    Cons

    Higher level call the shots
    Job security
    Hours

    Advice to Management

    I've always heard how good of a company bellsouth was before it became AT&T. I've worked in sales which you can make a lot of money sometimes 2600.00 just for 2 weeks but it's too stressful. If you like to sell this is the job for you. I left that department and went to customer service which isn't as stressful and you have more job security normally! The company was making us tell the customers how to do our job, because they knew they were going to close our department. The pay was great, good benefits and the union is who faught to keep our jobs. Which wasn't successful in the end. The higher heads are who you need watch out for. The in office environment was great. Company was so much better before now I'm not quite sure...

  8. Helpful (1)

    "Digital Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Technician in Birmingham, AL
    Former Employee - Digital Technician in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great Money.Tuition assistance. Matching 401K

    Cons

    not very good work/life balance


  9. "Pressure to meet sales and focus objectives is relentless."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Birmingham, AL
    Current Employee - Assistant Store Manager in Birmingham, AL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    The money is good and the benefits are excellent. Training is extensive and thorough. Tuition reimbursement is also available and quite generous.

    Cons

    The entire wireless sales force is unionized, which makes the job of middle management very difficult. There are targets set for performance that are not enforceable due to union contract.

    Advice to Management

    Either follow union guidelines in performance expectations or get rid of the union.


  10. "Good Pay, Hard Work, Few Places to Move Up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Birmingham, AL
    Former Employee - Retail Sales Consultant in Birmingham, AL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    You get to work with the latest and greatest tech if you work for the wireless division. The pay has slowly been eroded, but when I left it was helping me get through college.

    Cons

    If you work in retail sales (like I did), it is almost impossible to move up in the company outside of retail. Even with experience, education, and certification, no one internally is interested from picking up an internal hire from retail.

    Advice to Management

    Take care of the people working in the trenches and they will take care of you and your customers. I was with the company for over 7 years, but left because I was not advancing. I was loyal; you weren't.


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