AT&T Reviews in Bloomington, IL | Glassdoor

AT&T Bloomington Reviews

3 reviews

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Bloomington, IL Area

4.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2 Ratings

3 Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1134 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 333 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Normal, IL
    Former Employee - Sales Associate in Normal, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    Great company, good atmosphere and can be potential career

    Cons

    needs to be more informative


  2. "A great entry level sales opportunity, just don't expect a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Bloomington, IL
    Former Employee - Retail Sales Consultant in Bloomington, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    The benefits were fantastic: great insurance, fully-funded pension plan, large amount of PTO, constant raises. A lot of these perks were likely forced by the communication workers union but it seemed as though they cared for their employees.

    Cons

    Quotas galore, everything that could possibly be measured and tracked was.
    Upper management made questionable decisions putting profitability above customer satisfaction.
    Not much career advancement opportunity unless you live/want to relocate to their headquarters in TX/GA.

    Advice to Management

    For a truly exemplary and consistent customer service experience, get rid of commission.

  3. "Good entry-level sales opportunity....just don't expect to make it a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Bloomington, IL
    Former Employee - Retail Sales Consultant in Bloomington, IL
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Benefits and compensation are really the only reason why I would recommend working for at&t. 401K, pension, tuition reimbursement, health insurance, and paid time off were all exemplary for such a low-level position.

    Cons

    Do not expect to be promoted into a non-retail sales channel position. The company has a very short-sighted view of customers; pushing to increase revenue per customer as opposed to retaining the customers that we currently had. Also expect to be measured on every possible metric as management keep subordinates under a microscope.


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