AT&T Reviews in Boston, MA | Glassdoor

AT&T Boston Reviews

Updated September 21, 2017
30 reviews

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Boston, MA

3.6
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
15 Ratings

30 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 979 reviews)

  • No Work Life Balance you'll trade time for (in 278 reviews)

More Pros and Cons

  1. "Great salaries and bonuses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time

    Pros

    great work environment, good salary.

    Cons

    my personal manager was an aggressive individual. I understand she was let go shortly after my departure.

    Advice to Management

    keep up the good work


  2. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Boston, MA
    Former Employee - Sales Representative in Boston, MA
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Stable, although limited, earnings environment. Great benefits.

    Cons

    Very difficult to move in the company in recent years as one needs to "releasable" by their current management, who won't let good "workers" leave. At the same the company can move you into something totally unrelated to your career path. Within a 10 year career plan here, you need to be willing at some point to work a position for 2+ years that you don't really want to do with hopes of moving back into your path at a later date. The trade of is a stable paycheck and good benefits.
    Pay can be low compared to other opportunities at other companies, but benefits are good.

    Advice to Management

    None. They know how to run a company of this scale. The company is too big for them to care about an individual, so don't expect them to.

  3. "AT&T was really a great company to work for. I truly enjoyed the experience and"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    AT&T was really a great company to work for. I truly enjoyed the experience and the work life balance was very good.

    Cons

    There was a surplus every year I was there. I made it through the first five but my name was called on the sixth year.

    Advice to Management

    Make long term decisions instead of short term ones. The constant change in policy and leadership leads to surplus for all facets of the company.


  4. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at AT&T full-time (More than a year)

    Pros

    Good.. very good company to work with

    Cons

    Illogica, very illogical managers behaviour


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Boston, MA
    Current Employee - Retail Sales Consultant in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Good benefits and good competitive pay

    Cons

    Attendance is strict even with emergencies unless you are a manager.

    Advice to Management

    Care about your team members development.


  6. "Interesting Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Boston, MA
    Former Employee - Store Manager in Boston, MA
    Recommends
    Positive Outlook

    I worked at AT&T full-time (More than 3 years)

    Pros

    great perks
    great working hours
    Free lunch
    Free snacks
    Free healthcare

    Cons

    Management challenged by the tough economy.

    Advice to Management

    Get an MBA!


  7. Helpful (1)

    "Good pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Boston, MA
    Current Employee - Retail Sales Consultant in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good pay for an entry level sales position.
    Great benefits with pension
    Union membership

    Cons

    Company changes their focus often, you are a champ in one area until focus shifts and then you are nobody.

    Advice to Management

    Go easy on write ups for people trying their best.

  8. "Retail sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Boston, MA
    Current Employee - Retail Sales Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Fortune 500 company with benefits. Chance to make more with overtime and commission based. Job location and availability to move up in company

    Cons

    Long hours and schedule, holidays, weekends. Can be very demanding. Working in retail and with the public can have its challenges.

    Advice to Management

    Value your employees and work with them for scheduling


  9. "Review"

    StarStarStarStarStar
    Current Employee - Strategic Account Lead in Boston, MA
    Current Employee - Strategic Account Lead in Boston, MA

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Large portfolio of services to offer

    Cons

    Too many services creating a lack of identity


  10. "Great Company but too many changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Boston, MA
    Current Employee - Sales Manager in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T (More than 8 years)

    Pros

    Good Salary. Leadership tries to do right by you. Great work life/balance.

    Cons

    constant change can be stressful. constant lay-offs and restructuring. "Old School" Culture. Pretty boring.

    Advice to Management

    Stop changing orgs for the sake of changing orgs. Change focus if you need to but massive upheaval every 6 months is not good for anyone. Especially the customers.


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