AT&T Reviews in Bridgeport, CT | Glassdoor

AT&T Bridgeport Reviews

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Found 3 reviews

2.7
StarStarStarStarStar
5%
Recommend to a Friend
0%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
2 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (1)

    "Not a bad company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Management in Bridgeport, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T for more than 4 years

    Pros

    Good overall environment, the company has great values, but the problem is no one realy lives by them

    Cons

    The system is broken, too much fraud and too many fraudsters who get good numbers and promoted for doing so.

    Advice to Management

    stop promoting fraudsters and dive in to see how results are being obtained

  2. Helpful (1)

    "Stressful Job For a Horrible Company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Agent in Bridgeport, CT
    Doesn't Recommend
    Negative Outlook

    I have been working at AT&T full-time for more than 2 years

    Pros

    Working From Home for a decent hourly wage.

    Cons

    Stressful rules and regulations unbearable attendance policy constant changes making work life unreliable

    Advice to Management

    Coaching should happen twice a month not every week it is stressful to a person to meet every week and be blamed for customer relation issues hardly ever about the agent

  3. Helpful (2)

    "Great pay and benefit, but when you're treated more like an expendable pawn rather then a valued employee."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Bridgeport, CT
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 4 years

    Pros

    Pay, benefits, and upward mobility in the company. If you are good you can make a lot of money. 2014 I made 55k and in my store on the low end they made 45k.

    Cons

    Lack of horizontal mobility, work life balance, constant changes to pay structure, lack of job security, you are expected to perform on metrics that you are not paid for, and the tardiness system is unfair. I tore my acl and even that isn't excused.

    Advice to Management

    Stop beating down your employee to avoid high turnover, give more work life balance we are people not machines, better union involvement on mobility side, restructure your attendance system, offer chairs for employees who has to work 10 to 12 hrs a day, and work on the culture you have at AT&T.

Found 3 reviews