AT&T Reviews in Bridgeport, CT | Glassdoor

AT&T Bridgeport Reviews

18 reviews

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Bridgeport, CT Area

3.7
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
12 Ratings

18 Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1124 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 328 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    Former Employee - Senior Applications Developer in Norwalk, CT
    Former Employee - Senior Applications Developer in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great learning opportunities, financial package and benefits.

    Cons

    Job instability with seemingly constant lay offs.

    AT&T Response

    Feb 26, 2018 – Human Resources

    Thank you for taking the time to share your experience. We pride ourselves on providing world-class pay, benefits and training and appreciate you acknowledging the things we do well. Due to constant... More


  2. "Retail sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Mobility RSC in Trumbull, CT
    Former Employee - AT&T Mobility RSC in Trumbull, CT
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great pay to play with phones and tablets laid back dress code

    Cons

    Work schedule long hours no time for vacation and family holidays kiss em goodbye your only as good as your last month as far as praise and acknowledgement

    Advice to Management

    The amount of stress that people in your position endure is un necessary don't drink the cool aid and the puzzle pieces will fall together.

  3. "Assistant sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Sales Manager in Stamford, CT
    Former Employee - Assistant Sales Manager in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great people, fun work environment, good benefits and hourly rate.

    Cons

    New commission structure doesn’t allow you to make as much money, no over time, all about politics, too much writing up employees and “coaching” on a daily basis.

    Advice to Management

    Focus more on sales floor and not on observations, cut back on the daily hour plus phone sales calls and hire more women


  4. "CRAP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dsa in Danbury, CT
    Former Employee - Dsa in Danbury, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    medical dental eye care insurance

    Cons

    hours day week ends hlodays

    Advice to Management

    go


  5. Helpful (1)

    "Not a bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Management in Bridgeport, CT
    Former Employee - Retail Management in Bridgeport, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T (More than 3 years)

    Pros

    Good overall environment, the company has great values, but the problem is no one realy lives by them

    Cons

    The system is broken, too much fraud and too many fraudsters who get good numbers and promoted for doing so.

    Advice to Management

    stop promoting fraudsters and dive in to see how results are being obtained


  6. "Management is poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Stamford, CT
    Former Employee - Retail Sales Consultant in Stamford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    Good Pay.
    The sales representatives are going to become like brothers and sisters to you. Personally I was surrounded by a great group of people. People who don't deserve the way they get treated by their manager.

    Cons

    When you start working for AT&T they should tell you that you're nothing but a number to them. Everyone is in their own little world where everyone is looking to One-up the next person. You get caught up in this. As hard as the work/life balance is... they ask you to attend after hours events which aren't mandatory but is frowned upon if you don't attend. Don't let the managers fool you, they want to act like your friend but that's not the case. Don't attend one of these events and they won't hesitate to tell you that you don't care about your job. Don't make appointments after your shift for anything either because you never know when they'll make you stay late. If you try to tell them you have other plans, you apparently don't care about your job. It was borderline harassment.

    My advice to you is to walk on eggshells when you get there. Most people at the company are quick to throw you under the bus.

    You'll hear managers bad mouthing other managers and bragging about how close they are to the regional manager.

    All in all, it's dog eat dog there. Have a selfish mentality going in there. You're only as good as your numbers. Anything else you do gets swept under the rug.

    Advice to Management

    Make an actual connection with your employees and not make them feel expendable at any time.

    All the managers do is talk about how they got yelled at over a conference call so they yell at the sales reps, do some yoga or something.


  7. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Stamford, CT
    Current Employee - Retail Sales Consultant in Stamford, CT
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (More than a year)

    Pros

    -Great opportunity to help people from all over the world
    -Uncapped commissions
    -Decent PTO options

    Cons

    -I will revisit this later

  8. "Retail sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenwich, CT
    Current Employee - Anonymous Employee in Greenwich, CT

    Pros

    sales , business expert, customer specialist

    Cons

    Having fun while being the best at work with sales and customer satisfaction

    Advice to Management

    N/a


  9. Helpful (1)

    "Stressful Job For a Horrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Agent in Bridgeport, CT
    Current Employee - Technical Support Agent in Bridgeport, CT
    Doesn't Recommend
    Negative Outlook

    I have been working at AT&T full-time (More than a year)

    Pros

    Working From Home for a decent hourly wage.

    Cons

    Stressful rules and regulations unbearable attendance policy constant changes making work life unreliable

    Advice to Management

    Coaching should happen twice a month not every week it is stressful to a person to meet every week and be blamed for customer relation issues hardly ever about the agent


  10. "Client Solutions Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Stamford, CT
    Current Employee - Management in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time

    Pros

    None.... I ranked 1st in my market (which covers 9 states) for over a year, was not paid on 20% of my sales, and was rewarded by being moved to the worst territory in the market on 3 days notice. If you are a skilled salesman who just wants to sell, don't work here.

    This company is good for those who are so-so at sales, but really skilled at playing the political game.

    Cons

    Worst management and career paths I've ever seen. Upper management has no realistic views on what front line sellers/ first step managers are doing.
    i spent a long time climbing that ladder only to be pushed down.
    I was asked many times to do things against the company rules.
    Sales numbers and a good admitted are not all that matter.
    Being jewish helps you get promoted.

    Advice to Management

    Please clean house from the top down.


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