AT&T Reviews in Brooklyn, NY | Glassdoor

AT&T Brooklyn Reviews

Updated January 15, 2019
14 reviews

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Brooklyn, NY

2.4
StarStarStarStarStar
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
7 Ratings

14 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "A good place to work if you dont mind not having a life"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Brooklyn, NY
    Current Employee - Retail Sales Consultant in Brooklyn, NY
    Recommends

    Pros

    Good pay, medical,dental,tuition reembersment,payed vacation, and theres seminars where you get to test out new technology its really great.

    Cons

    this is not a 9-5 job alot of time your schedule is along the lines of 10:30-8:30 completely consuming your day giving you no oportunity for personal time for that day


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Brooklyn, NY
    Former Employee - Retail Sales Consultant in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    The pay is good hourly but if you can sell then the commission is awesome

    Cons

    Commission has a cap and you’re limited on what you can make commission off of

  3. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSC in Brooklyn, NY
    Current Employee - RSC in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good benefits, Union. Overtime and occasional sales incentives

    Cons

    Work life balance is non existent. I do not feel appreciated as an employee


  4. "Retail Sales consultant"

    StarStarStarStarStar
    Current Employee - Retail Sales Consultant in Brooklyn, NY
    Current Employee - Retail Sales Consultant in Brooklyn, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T (More than 3 years)

    Pros

    great benefits , full-time hours,

    Cons

    no work life balance , very pushy


  5. Helpful (1)

    "Rsc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Brooklyn, NY
    Current Employee - Retail Sales Consultant in Brooklyn, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Money, benefits, room for growth if you were born for sales

    Cons

    If you are a sales rep, you must sell. So you have to push every product, even if the product sucks, or customer doesn't need it. You have to sell. If you are not selling - you gonna be out very soon. Also, customers are your time wasters if they came just for a service transaction (not sales). So you'll try to get rid of it as soon as possible. And catch a cust who buys. Stressful all the time. It's getting harder to earn comission every month, especially after they bought dtv. Also att states that they have better service, each account that ive opened, i have customers calling me and telling how much att sucks in metro new york area. I'm out.


  6. "Good company with great benefits to stay with till retirement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Brooklyn, NY
    Former Employee - Retail Sales Consultant in Brooklyn, NY

    Pros

    A lot to learn, work stability

    Cons

    after a while you feel like doing the same thing over and over again. no room for promotion

    Advice to Management

    promote within the company and put your Ol G on the shelf


  7. Helpful (1)

    "AT&T"

    StarStarStarStarStar
    Former Employee - Retail Sales Consultant in Brooklyn, NY
    Former Employee - Retail Sales Consultant in Brooklyn, NY

    I worked at AT&T (More than 10 years)

    Pros

    Room to grow if you work in COR locations

    Cons

    Too much to achieve 100% in every single metric

  8. "A ride …roller coaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SSR in Brooklyn, NY
    Current Employee - SSR in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    High pay
    Great benefits
    Uniform allowance
    cou device

    Cons

    company changes a lot of the job titles responsibility
    Retail hours
    management…upper management

    Advice to Management

    Get great managers not managers with no experience in this retail field, hire and promote from within , less changing on job responsibility and requirements!!!


  9. "Great, well versed training. Great management and values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Brooklyn, NY
    Current Employee - Retail Sales Consultant in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T part-time (More than a year)

    Pros

    Great hourly rate pay with commission. Amazing training programs. Values

    Cons

    To much pressure. Integrity in stores.

    Advice to Management

    Work much better with RSCs


  10. "A good job that can be stressful at times depending on the customer base"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Brooklyn, NY
    Former Employee - Retail Sales Consultant in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    The pay is good, the extra perks (free phone, reward points) are nice, and the benefits are pretty great.

    Cons

    Customers get VERY angry about their cell phones and take it out on the reps, upper management puts a lot of pressure on employees to hit sales goals, long hours on your feet

    Advice to Management

    Ease up on sales goals for "strategic" products. Customers are wising up to the fact that most of them are a rip off, and it makes reps jobs more difficult.


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