I worked at AT&T full-time for more than 6 years
Pay is better than other retail jobs. Potential for high commissions are good. If you like customer service and helping people, you get to do that here.
This job literally landed me in the hospital with stress ulcers. You'll be written up constantly for failure to sell customers overpriced accessories, plan features, home tv and internet services, and a shaky home security plan. You need a degree to be promoted beyond retail sales consultant ("salesman"), even if you've been at the job longer than your managers and know significantly more than them because managers get...
Advice to Management
Knock it off with the constant sales quotas and pressure. It's obvious when your store managers have been reamed out by district management on a sales call, because they turn around and snap at the employees. It's the very definition of a hostile work environment.
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