AT&T Reviews in Burbank, CA | Glassdoor

AT&T Burbank Reviews

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Found 1 review

3.0
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AT&T CEO Randall L. Stephenson
Randall L. Stephenson
1 Ratings
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  1. Good pay, disproportionate level of stress

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    Former Employee - Retail Sales Consultant in Burbank, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 6 years

    Pros

    Pay is better than other retail jobs. Potential for high commissions are good. If you like customer service and helping people, you get to do that here.

    Cons

    This job literally landed me in the hospital with stress ulcers. You'll be written up constantly for failure to sell customers overpriced accessories, plan features, home tv and internet services, and a shaky home security plan. You need a degree to be promoted beyond retail sales consultant ("salesman"), even if you've been at the job longer than your managers and know significantly more than them because managers get...

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    Advice to Management

    Knock it off with the constant sales quotas and pressure. It's obvious when your store managers have been reamed out by district management on a sales call, because they turn around and snap at the employees. It's the very definition of a hostile work environment.

Found 1 review