AT&T Reviews in California | Glassdoor

AT&T California Reviews

Updated November 15, 2018
1,580 reviews

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California

3.3
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
756 Ratings

1,580 Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1124 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 328 reviews)

More Pros and Cons

  1. "Worked at AT&T for 3 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - U-Verse Premises Technician in San Luis Obispo, CA
    Former Employee - U-Verse Premises Technician in San Luis Obispo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great work environment, fun to learn and be out and about.

    Cons

    Customer service can get old, working with AT&T's old plant can be annoying.


  2. "Employment at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Administrator in San Ramon, CA
    Current Employee - Maintenance Administrator in San Ramon, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Pay, Benefits, friendships, experience and pay.

    Cons

    Tendonitis, carpal tunnel syndrome, micro management.

    Advice to Management

    Nothing

  3. "Scrum Master"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scrum Master in San Francisco, CA
    Former Employee - Scrum Master in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Really good place to start and build

    Cons

    Hard hard hard hard hard

    Advice to Management

    Work harder


  4. "Massive Death Star"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Los Angeles, CA
    Former Employee - Anonymous in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Decent benefits and pay. Good training and opportunities for advancement. Good work life balance

    Cons

    Too much bureaucracy and process. Getting answers takes too long. Advancement past a certain level requires willingness to relocate.


  5. "Data Centers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    there are no pros anymore

    Cons

    No concern for the employee, management get no credit and are continually marginalized and abused.

    Advice to Management

    Stop focusing on making only on the highest executives and put some care to the management professionals that have dedicate themselves for years to the company. They’re all leaving for a reason, no gratitude or respect.


  6. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Los Angeles, CA
    Former Employee - Analyst in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Good employee benefits, but have to fight to get educational benefits.

    Cons

    Worked in sales with a lot of people who don't speak their mind but expect you to read theirs and use non-verbal cues to communicate.

    Advice to Management

    Get rid of the nasties in Sales as they don't improve the sales figures


  7. "Retail Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Sacramento, CA
    Former Employee - Retail Store Manager in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    - Benefits
    - Pay
    - Flexibility
    - Company that keeps on adapting to change which will always make it relevant to the future opportunity for job security.

    Cons

    - transparency needs to be work on threw upper leadership

    Advice to Management

    Focus on your network and ERG groups. There is going to be a lot of change all the time with different leadership so re building your image will happen quite a bit. If you are a manager who will be willing to relocate you can move up fast in the company.

  8. "Broken Company, Bloated Hierarchy, No Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Executive in San Francisco, CA
    Former Employee - Strategic Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Money is decent if you are willing to employ shady business practices
    Good benefits and 401K match
    No accountability

    Cons

    AT&T incentives a lack of accountability in the sales team.
    Management has been there too long and they don't have any innovation or competition internally so very stagnant work environment
    Broken systems make it very difficult to execute internally
    Does not support equality or transparency -> no values or ethics
    Marketing runs the business, very disconnected from their customer
    Constant lay-offs and reorgs
    Company is based in TX so doesn't have that innovative, progressive, agile culture that most tech companies need to stay competitive

    Advice to Management

    Trim the middle management fat and promote the young up and comers who are ready to shake things up.
    Stand for something other than the company's image


  9. "It pays the bills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Prevention Specialist in Lakewood, CA
    Current Employee - Fraud Prevention Specialist in Lakewood, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The type of work environment is a never ending revolving door of change. My peers are amazing. they have good benefits, you’re constantly learning,

    Cons

    It sometimes feels like I’m back in high school. It’s all about who like you. You gotta fake it to make it. They care about their number one priority which is the investors.

    Advice to Management

    Change the way u approach the teams. Every rep should be trained in all aspects of the job. Special projects should be rotated monthly or even quarterly to allow everyone a chance to do them.


  10. Helpful (2)

    "sales sales sales is all they care about. customer service comes second if you’re in a retail store to most managers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Huntington Beach, CA
    Former Employee - Retail Sales Consultant in Huntington Beach, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    great benefits like 401k, pension health & dental. discounts are really great too!

    Cons

    too much stress. customers are rude and difficult. some of the management is like a gang and will only treat you well if you get sales no matter how you get them.

    Advice to Management

    RELAX. happy employees = happy management.


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