AT&T Call Center Supervisor Reviews | Glassdoor

AT&T Call Center Supervisor Reviews

Updated Jul 4, 2018

To filter reviews, or .

Found 3 reviews

4.8
StarStarStarStarStar
22%
Recommend to a Friend
100%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
2 Ratings
  1. "Customer Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Manager Supervisor in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 10 years

    Pros

    leading others to be successful at their job meeting and exceeding performance targets traveling the world to partner with various sites

    Cons

    the pressure and threats from leadership to meet daily sell targets

    Advice to Management

    Be a leader to your employees, do not just manage employees

    AT&T2018-07-04
  2. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 10 years

    Pros

    Benefits Paid time off Salaries are good

    Cons

    Not flexible with work hours Mandatory overtime

    Advice to Management

    Be mindful that employees have lives outside of work.

    AT&T2017-06-07
  3. "Call Center Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Austin, TX
    Positive Outlook
    No opinion of CEO

    I worked at AT&T

    Pros

    Plenty of opportunities, if willing to move. Has some good benefits.

    Cons

    Always seem to be reorganizing. Hard to move upward. Plenty of opportunities, if willing to move. May not be an fit for everyone.

    Advice to Management

    AT&T as a whole seems to be doing well.

    AT&T2017-04-17
Found 3 reviews