AT&T Reviews in Carmel, IN | Glassdoor

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AT&T Carmel Reviews

Updated September 21, 2017
4 reviews

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Carmel, IN

4.6
StarStarStarStarStar
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
3 Ratings

4 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "Complete front line service to all of AT&T’s customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Carmel, IN
    Current Employee - Customer Service Specialist in Carmel, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Excellent work environment with specific attention to safety out-of-town job assignment opportunities for overtime in the local area is trained in all aspects of company plant and repair

    Cons

    A lot of hours away from home and family. Working in severe and extreme weather,As well as dangerous environment which require special safety precautions and measures

    Advice to Management

    Employees need more opportunity to receive bonuses in the form of winning contest keeping people involved in promoting comeraderie


  2. Helpful (1)

    "Retail sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carmel, IN
    Current Employee - Anonymous Employee in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    You get paid well if you do well.

    Cons

    You are always on the chopping block
    No matter how great you are they will fire you if they don't like you
    If a customer comes in with a complaint expect to be coached and end up being you're word vs the customers.

    Advice to Management

    Realize that you will always have a high turnover until you change you're culture inside the stores and when it comes to any paper work make it mandatory that the customer recieves a email confirmation.

  3. "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Carmel, IN
    Former Employee - Anonymous Employee in Carmel, IN

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good company to work for

    Cons

    Difficult transition from traditional core business to current market needs

    Advice to Management

    None


  4. Helpful (5)

    "Aviod"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Carmel, IN
    Former Employee - Technician in Carmel, IN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Decent pay rate and benifits

    Cons

    mgmt is always looking for something to bust you for. No running company vehicle for personal comfort PLEASE I've been working outside in 20 below blowing snow! They WILL fire you while on workers comp leave. They will not pay thousands of dollars of medical bills(and destroy your credit) for workers comp even when its court ordered.

    Advice to Management

    work a week in a non management position.


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