AT&T Reviews in Charlotte, NC | Glassdoor

AT&T Charlotte Reviews

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Found 124 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
62%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
64 Ratings
Pros
Cons
More Pros and Cons
  1. My #LifeAtATT

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Director in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Allows me to give others a look inside at my amazing career with AT&T. It's a place where you can grow , learn new technology, fine tune your skills and have fun at the same time.

    Cons

    I have been with AT&T for most of my career life and can honestly say, I don't have any cons about my career here.

  2. Good Pay

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    Good Pay Benefits are great and substantial

    Cons

    lay offs occur often

  3. I need a job.

    StarStarStarStarStar
      Former Employee - Electronics Technician in Charlotte, NC

      I worked at AT&T full-time for more than 20 years

      Pros

      The job gave me a lot of technical training and experience to do the job.

      Cons

      Can be a high pressure job.

      Advice to Management

      You won't need to micromanage me.

    • Promote From Within

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      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Service Consultant in Charlotte, NC
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at AT&T full-time for more than 20 years

      Pros

      I loved my job and what I did working with the customer. The benefits and pay were good.

      Cons

      Towards the end treated as a number. Difficult to get promoted from within. Career advancement was difficult to go from non-management to management.

      Advice to Management

      Focus on quality over quantity. Advocate promotions from within the company and provide for career advancement from non management to management.

    • Rewarding

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      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Wire Technician in Charlotte, NC
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at AT&T full-time for more than 2 years

      Pros

      Individual growth, decent pay, tons of educational benefits

      Cons

      Union, Not enough hours, hard to move up due to the union chokehold.

      Advice to Management

      Great management in Charlotte region

    • Area Manager Network & Process Quality

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      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Charlotte, NC
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at AT&T full-time

      Pros

      Benefits, lots of opportunities IF you are willing to move to Dallas TX or El Segundo CA, Decent work life balance in most departments. More focused on media unit.

      Cons

      big corp politics. Very hierarchical, almost impossible to move between business units. Everyone is just a number, limited opportunities outside of headquarter cities and media units.

      Advice to Management

      Speak openly to employees and include details. Too much talking out of both sides of the mouth. They want integrity but push sales so hard that when sales team called out for unethical practices they claim "well , that's just sales"....

    • Sr. Technical Process/Quality

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      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Technical Professional - Process in Charlotte, NC
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at AT&T full-time for more than 20 years

      Pros

      Great internal HR department/Skills development & Training

      Cons

      Promotions can be limited if you are not in the right city and if you are not in the right Business Unit or if your not in a special leadership development program or if you have a less than adequate supervisor which is unfortunately too common these days. Don't be surprised if you ever find yourself working for someone that you have more skills, education and qualifications than. Sr. Leadership seems distant and indifferent....

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      Advice to Management

      Train your supervisors with direct reports to have better people skills, especially when managing professionals that have more skills, experience and education than they do. Find better ways to keep your top employees happy. There are too many talented and highly skilled professionals at AT&T that honestly deserve better.

    • You will find out once your hired.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - AT&T Wire Technician in Charlotte, NC
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at AT&T full-time for more than 2 years

      Pros

      Pay that's about it everything else they will take away from you

      Cons

      Everything from CEO to customers

      Advice to Management

      Why they dont listen anyways they have it made.

    • Great Learning Experience Terrible Culture

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Sales Consultant in Charlotte, NC
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at AT&T full-time for more than 2 years

      Pros

      Reasonable Pay and Commission and Decent Benefits

      Cons

      Terrible personal experience with the store manager, consistent micro-managing. The company cares more about profits than taking care of employees.

      Advice to Management

      Become more receptive to employee input and develop a better relationship with employees and management

    • Customer Service Associate

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      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Charlotte, NC
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at AT&T full-time for more than 20 years

      Pros

      Great pay and benefits

      Cons

      Sometimes customers are rude

    Found 124 reviews