AT&T Reviews in Charlotte, NC | Glassdoor

AT&T Charlotte Reviews

Updated September 6, 2017
105 reviews

Filter

Filter

Charlotte, NC

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
53 Ratings

105 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • little work life balance opportunity (in 972 reviews)

  • No Work Life Balance you'll trade time for (in 276 reviews)

More Pros and Cons

  1. "Great for the Driven!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Asset Manager in Charlotte, NC
    Former Employee - Asset Manager in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T (More than a year)

    Pros

    The work is never boring. Providing people good cellular service connects people to their loves ones and emergency services, so you feel like you are providing a service to your community.

    Cons

    can be a bit stressful, most people who aren't a good fit flame out quickly.


  2. "Requirements Process Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    If you are technical you can benefit from a higher salary range.

    Cons

    There is the constant fear of corporate downsizing

    Advice to Management

    Need to build an environment that is not subject to constant downsizing and job jeopardy.

  3. "customer support rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Charlotte, NC
    Former Employee - Sales Consultant in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    great pay, great vacation , great hours

    Cons

    sales quotas change mid month , no upward mobility

    Advice to Management

    Consistency


  4. "AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Charlotte, NC
    Current Employee - Assistant Store Manager in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good benefits and nice pto

    Cons

    High pressure and taxing daily grind

    Advice to Management

    Sometimes good should be good enough


  5. "Installer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installer in Charlotte, NC
    Current Employee - Installer in Charlotte, NC

    I have been working at AT&T (More than 3 years)

    Pros

    Flexible hours.Can be off at 16:00

    Cons

    Company switching to W 2


  6. "Great company , ok money, unethical treatment of employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Retail Sales Consultant in Charlotte, NC
    Current Employee - AT&T Retail Sales Consultant in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Commission is good if your a top seller
    Discounts on services
    You earn money on a reward card that you can use anywhere

    Cons

    They will try not to pay you for your work
    Management screws over reps /coworkers to get ahead
    Your not valued just a number and can be replaced top selling or not
    No open door policy you voice a concern you will get fired
    Purposely pick on someone to get them fired if they want you out
    Zero and I mean ZERO work life balance

    Advice to Management

    Be truthful, care about your employees not just as robots who earn you money .


  7. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Analyst in Charlotte, NC
    Former Employee - Logistics Analyst in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Stability in salary and opportunity

    Cons

    More open Communication to lower level

    Advice to Management

    Treat your employees with more respect

  8. Helpful (1)

    "AT&T Fiddles, and the customers burn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Solutions Executive in Charlotte, NC
    Current Employee - Client Solutions Executive in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Pay is good
    $10 DirecTV w/ Free NFL Sunday Ticket
    50% Discount on Cell Service
    Opportunities to retool for (possible) future products???
    $20 Home Security
    Decent Healthcare and incentives

    Cons

    Incoherent, hundreds of page policy on commission (claim this much when the dog barks and moon is full)
    Incoherent strategy (we are a wireless company, we are a software company, we are an entertainment company, we are an internet of things company, we are a connected car company)
    Can't implement what they actually sell (pipes and ports) to save their life. Blame it all on sales and outsource everything to the Philippines.
    Blame all the shortfall on eroding products, when smaller, more nimble companies bend over backwards to bring customers in on price and service.
    Stodgy attitude that we are AT&T, and people love us- no matter how much of a disaster we make the experience for them.
    Sales is a "Good 'Ole Boy" network. It doesn't matter that you busted your rear to make a deal happen. Upper management rewards sales leads with great trips while you, the worker bee, SIP the sales and do the actual work that keeps the lights on.

    Advice to Management

    What are you doing???? You employees listen to your Keynotes and are shaking their heads. You really don't understand the difficulties of doing business, and what little we do, we barely get compensated.


  9. "Outside Plant Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Outside Plant Technician in Charlotte, NC
    Current Contractor - Outside Plant Technician in Charlotte, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T as a contractor (More than a year)

    Pros

    Good pay and great outdoor work

    Cons

    Incompetent Managers add unneeded stress

    Advice to Management

    Extreme favoritism is really bad


  10. "No life, just work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T IRU Representative in Charlotte, NC
    Former Employee - AT&T IRU Representative in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Good benefits, good network to sell. Good discounts for employees. Company lets you keep travel perks when you stay at hotels

    Cons

    No work life balance at all. Management will change pay structure based on current trends to keep your pay in line with what compensation managers want you to make.


Showing 105 of 16,230 reviews
Reset Filters