AT&T Reviews in Chicago, IL | Glassdoor

AT&T Chicago Reviews

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Found 585 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
66%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
316 Ratings
Pros
Cons
More Pros and Cons
  1. "Sales program execution manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Program Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    Development opportunities, resources to take advantage of, Employee resource groups, good pay and bonus, good vacation time, flexible work

    Cons

    Very competitive work environment (not necessarily a con)

  2. "Great"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 2 years

    Pros

    Comepteive pay, in house area manager

    Cons

    Long work days, mandatory overtime

  3. "Great Company with benefits!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sale Representative in Gurnee, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T part-time for more than 6 years

    Pros

    Benefits 401(k) Great environment Opportunity for career advancement

    Cons

    Sales goal pressure Unrealistic sales goals for certain metrics

  4. "OK Comapny"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Representative in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 2 years

    Pros

    bonus checks incentives cash prizes

    Cons

    sales goals, extremely high call volume, offering sales on every call no matter what

    Advice to Management

    promote within and not make it impossible for advancement

  5. "Ridiculous"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 4 years

    Pros

    Great pay considering the work.

    Cons

    Inflexible scheduling. Hard to get time off.

  6. "Job is alright if you're ok with getting to the top level, only to discover there's nothing else there"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AT&T Premises Technician in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    Discounts on mobile, internet, and TV (if they even service your area, lol DSL). The pay is ok if you have a family but your spouse works. Great job for young, single people who know how to save. Decent 401k match. Option to take your work vehicle home (unless you're consistently bad at your job). Endless advancement opportunity, as long as advancement in this particular job title isn't what you seek. AT&T...

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    Cons

    Company is all about numbers. If you're not working fast enough to satisfy their arbitrary numbers, you're micromanaged. You're running your van (in the extreme cold or heat, mind you) too long, so now you're on a list. The company will build a file on you, only to try and spring it on you if and when it benefits them. Guys and girls are out spending an entire day doing backbreaking work to install services for ungrateful...

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    Advice to Management

    Care about your employees, instead of just shareholders and profit. You're running us into the ground. Yeah, pipe dream. Stop spending billions of dollars on stuff like Time Warner, DirecTV, Mark Freaking Wahlberg, etc. Your $1000 bonuses meant literally squat.

  7. "Good company to work for."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Network Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 2 years

    Pros

    Good benefits. Professional environment without much micro-management. Ability to work from home and from drop-in office locations.

    Cons

    Salaries could be better. Benefits are great, cheap but with high deductible. But they do have a matching HSA which helps out a lot.

  8. "prem tech"

    StarStarStarStarStar
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    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    I worked at AT&T full-time for more than 2 years

    Pros

    you will learn a lot in the training

    Cons

    management has unrealistic installation times for techs

  9. "Lots of years of steady employment"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Systems Technician in McHenry, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Lots of interesting coworkers and customers

    Cons

    cold in winter hot in summer

    Advice to Management

    it's better than Comcast

  10. "The good and the bad"

    StarStarStarStarStar
      Former Employee - Project Manager in Chicago, IL

      I worked at AT&T full-time for more than 20 years

      Pros

      pleasant place to work...competitive salary

      Cons

      Lack of career growth...no promotions for first and second level

    Found 585 reviews