AT&T Reviews in Chicago, IL | Glassdoor

AT&T Chicago Reviews

Updated November 7, 2018
573 reviews

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Chicago, IL Area

3.4
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Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
309 Ratings

573 Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1125 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 329 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great benefits/concessions, great pay, wonderful leadership.

    Cons

    Big company so you can get lost in occasional numbers game.


  2. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Team Lead in Arlington Heights, IL
    Current Contractor - Team Lead in Arlington Heights, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T as a contractor (More than a year)

    Pros

    great work environment, amazing people to work with.

    Cons

    working as a contractor and not having benefits.

  3. "At&t is the best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Manager in Chicago, IL
    Current Employee - Retail Sales Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Benefits are great at pre-management level but are even better at management level.
    Great leadership in IL
    Lots of opportunity to move up as long as you are willing to not be lazy
    Lots of opportunity to develop self
    $8000 yearly higher education allowance at management level

    Cons

    Work life balance
    Battling with other company channels to make sure things get
    Done correctly

    Advice to Management

    Make the ability to fix customer issues easier, RST is a joke


  4. "Could be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - U-Verse Premises Technician in McHenry, IL
    Former Employee - U-Verse Premises Technician in McHenry, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Vacation, Union, Pay, Benefits, Flexibility

    Cons

    Management, Union, Quailty of Life

    Advice to Management

    Less micro-managing and treat your employees like human beings not robots


  5. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Kenosha, WI
    Current Employee - Engineer in Kenosha, WI
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Shift work. Well paid for your time.

    Cons

    You will likely never get promoted.


  6. Helpful (1)

    "Technical Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Consultant in Chicago, IL
    Former Employee - Technical Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Training, salary, benefits, job opportunities

    Cons

    Workload, unrealistic sales quotas, constant reorganization


  7. Helpful (1)

    "Call Center"

    StarStarStarStarStar
    Former Employee - Call Center Representative in Chicago, IL
    Former Employee - Call Center Representative in Chicago, IL
    Recommends

    I worked at AT&T full-time (Less than a year)

    Pros

    Atmosphere was good to work in. Training was good as well.

    Cons

    None that I can remember

  8. "Rsc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSC in Aurora, IL
    Current Employee - RSC in Aurora, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Good money, and time off/ vacation plus benefits

    Cons

    Its sales. Be fake, smile tell them what they want to hear.


  9. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Sales Associate in Chicago, IL
    Current Contractor - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T as a contractor (Less than a year)

    Pros

    Services and discounts cell and dtv

    Cons

    Not friendly at times advancement


  10. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Chicago, IL
    Current Employee - Project Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great Company and Benefits.

    Cons

    Too many friends to friends promotions causes bad Management. Have too many lay-offs,

    Advice to Management

    Tries to buy they in to the markets, Then is force to lay off employees.


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