AT&T Reviews in Chicago, IL | Glassdoor

AT&T Chicago Reviews

Updated February 19, 2017
452 reviews

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Chicago, IL Area

3.6
Star Star Star Star Star
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
227 Ratings

452 Employee Reviews

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Pros
  • Good pay and benefits (this also depends on how good you are at your work) (in 712 reviews)

  • Great benefits along with a flexible work life balance makes this a great job for someone who is both a student and employee (in 397 reviews)

Cons
  • Work/life balance is touch because I was in sales - thats just how it is (in 841 reviews)

  • Absolutely no work-life balance (in 242 reviews)

More Pros and Cons

  1. "Good job overall. Very content"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSC in Algonquin, IL
    Current Employee - RSC in Algonquin, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Vacation. 401K. Flexibility. Pay raises every year, also cost of living increases. Good hours. Overall a good job for anyone who is driven

    Cons

    This is a sales position with that being said you have to be able to sell. If you don't like sales this is not the job for yo


  2. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    benefits, people, work/life balance, local management

    Cons

    upper management and loss of job security


  3. "Infrastructure Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Infrastructure Engineer in Arlington Heights, IL
    Former Employee - Infrastructure Engineer in Arlington Heights, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good working environment, great people to work with, good benefits, tuition reimbursement and profit sharing. Great leadership.

    Cons

    We lost our jobs to people overseas.

    Advice to Management

    Open communication, set obtainable goals


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  5. "Good enough"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Schaumburg, IL
    Current Employee - IT Project Manager in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Flexible schedule depending on the boss

    Cons

    Company politics
    No perks
    Hard to move up


  6. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Chicago, IL
    Current Employee - General Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Big company that can move market share when focused. Stable yet wants you to sell "everything in portfolio" Thus minimizing opportunity to accelerate commissions

    Cons

    Company is starting to marginalize all compensation. Out of 22 markets only 1 General Manager was over quota.

    Advice to Management

    A really strong officer leading new business unit..!!!


  7. "Excellent Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Company stability - they won't be going out of business soon. Good breadth of benefits package, but degrading over time. Salary is competitive. Interesting work, fast paced environment. Flexible telecommuting.

    Cons

    Seems to be migrating to a Texas/Atlanta company. Frequenting outsourcing. Very political environment, not always merit based.

    Advice to Management

    Remember what the "A" in AT&T stands for.

    Don't expect lower levels of management to 'control' your offshore vendors if you don't exert the same control.


  8. "different places different experiences"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support Engineer in Chicago, IL
    Former Employee - Tech Support Engineer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    company is going mostly to entertainment and wireless, if you can stay, the benefits are decent and salaries can eventually be competitive
    lots of great employee resource groups

    Cons

    layoffs happen all the time. instead of giving opportunity to grow and reshape their future, loyal employees get laid off. many areas are shrinking and wireless and entertainment is growing.

    Advice to Management

    stop getting rid of loyal people


  9. "Professional Applications Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good people, pay, and benefits. Many positions at the company allow work from home. Wide range of different applications and technologies.

    Cons

    As with any large company, admin tasks can get in the way of regular work. Many DBA and system administrator jobs have been outsourced. Getting them items worked on requires using a ticketing system and waiting for someone in the queue to pick it up and work on it. Before outsourcing, you knew the DBA and SA and all it took was a phone call or email. Talking over the phone can sometimes be difficult due to accents.

    Advice to Management

    I don't believe outsourcing is as great as you think it is. AT&T has lost the responsiveness, knowledge base, and do-it-right-the-first-time skills of the DBA and SA employees.


  10. "AT&T is best in class"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Applications Developer in Chicago, IL
    Current Employee - Senior Applications Developer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great benefits, telecommuting, bonuses, great work environment, and family feel.

    Cons

    Offshore collaboration is difficult due to work hour differences, scheduling, or communication skills. Sometimes the cultural differences are challenging as well.

    Advice to Management

    Hang on to your seasoned managers. They keep the green help from creating problems. Sometimes new hires think they are cowboys who know everything but lack the broad vision more mature managers have. These hotdogs often try cutting edge things that just won't work in real world scenerios... at least not the way they think. Big companies need to make big moves the right way when it involves code.


  11. "Senior Network Planning Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Engineer in Oak Brook, IL
    Current Employee - Senior Network Engineer in Oak Brook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great culture. Awesome benefits and Pay

    Cons

    There are no cons about the company



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