AT&T Client Service Executive Reviews | Glassdoor

AT&T Client Service Executive Reviews

Updated Dec 10, 2009

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Found 1 review

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AT&T CEO Randall L. Stephenson
Randall L. Stephenson
1 Ratings
  1. Helpful (1)

    "Slow descent."

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    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services Executive in New York, NY
    Recommends
    Approves of CEO

    I worked at AT&T

    Pros

    Greatest brand recognition there is. Great resources. Can do anything in the telecom space.

    Cons

    Industry is saturated and advancing technology is reducing the revenues, so continual downsizing for a couple of decades now. It will continue. Place is so big that one of the biggest challenges is finding the resource to support your customer. Since SBC takeover it has become much more rigid and paternal. Paternal to the point where employee's basic intelligence is not taken for granted (required training for how to...

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    Advice to Management

    Given a saturated market, commodity pressure on basic service, and collapse of voice revenue opportunities, they are doing the best they can.

    AT&T2009-12-10
Found 1 review