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I worked at AT&T
Greatest brand recognition there is. Great resources. Can do anything in the telecom space.
Industry is saturated and advancing technology is reducing the revenues, so continual downsizing for a couple of decades now. It will continue. Place is so big that one of the biggest challenges is finding the resource to support your customer. Since SBC takeover it has become much more rigid and paternal. Paternal to the point where employee's basic intelligence is not taken for granted (required training for how to...
Advice to Management
Given a saturated market, commodity pressure on basic service, and collapse of voice revenue opportunities, they are doing the best they can.AT&T2009-12-10