AT&T Client Service Representative Reviews | Glassdoor

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AT&T Client Service Representative Reviews

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Found 2 reviews

3.0
StarStarStarStarStar
56%
Recommend to a Friend
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
0 Ratings
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Cons
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  1. "OK Comapny"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Representative in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 2 years

    Pros

    bonus checks incentives cash prizes

    Cons

    sales goals, extremely high call volume, offering sales on every call no matter what

    Advice to Management

    promote within and not make it impossible for advancement

  2. "Client Service Specialist"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Representative in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 9 years

    Pros

    Benefits are competitive. Discounts on services.

    Cons

    No chance for advancement in current climate. Expect positions to be sourced overseas. CWA is a big detractor. No flexibility and institutionalized mediocrity.

Found 2 reviews