AT&T Reviews in Columbus, OH | Glassdoor

AT&T Columbus Reviews

Updated March 15, 2019
74 reviews

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Columbus, OH

3.0
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
43 Ratings

74 Employee Reviews

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  1. "Great company to work for!"

    StarStarStarStarStar
    Current Employee - Assistant Store Manager in Columbus, OH
    Current Employee - Assistant Store Manager in Columbus, OH

    I have been working at AT&T full-time (More than a year)

    Pros

    Flexible schedule, great management team, PTO days, Health benefits and 401K

    Cons

    I currently do not have any cons


  2. "Good company, but room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Columbus, OH
    Current Employee - Retail Sales Consultant in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    - Good pay
    - Good benefits
    - Good co-workers
    - Reps are supported and protected by CWA

    Cons

    - Poor culture that’s more than likely the result from the trickle down communication from upper management
    - Micro managing of employees by management

  3. "Enjoyed my time with AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Columbus, OH
    Former Employee - Administrative Assistant in Columbus, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    They had good benefits, 401k & Pentions

    Cons

    No more pentions, health coverage is now "consumer based'


  4. "Ongoing Age Discrimination at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Columbus, OH
    Former Employee - Engineer in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Decent pay and okay benefits.

    Cons

    Low level managers pay for poor business decisions made by upper level management. If you think working hard and getting great job reviews will get you some where at this company, you are sorely mistaken. This is especially true for older employees at AT&T.

    Advice to Management

    If you truly value your employees than prove it!


  5. "Upper management needs overhaul with fresh idea implementers. Good benefits, great co-workers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Member of Technical Staff in Columbus, OH
    Current Employee - Senior Member of Technical Staff in Columbus, OH
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Direct Managers have been great to work for as they are very personable and appreciate the work that you do. Benefits and perks have been nice. I love what I do and enjoy challenges and enhancing my skillsets.

    Cons

    As the years have gone by from my initial start date to the present, the AVP level and up management have become less involved with work, employee success, and overall concern for what workers should be doing to succeed. Personal pay increases have not been in-line with the market, but the top management seems to enjoy bonuses in the millions of dollars.

    I would hate for the last 5 years define my overall review of this company, but the top management, Randall, John, etc. have seemed to lose direction. Morale is low everywhere, not just one area. Work and challenges over the last 5-7 years have been great, but lack of support and company direction will bring this company down to an all time low. Mismanaged acquisitions hurt the high-performing employees.

    Advice to Management

    I get it that upper management (AVP +) have numbers to fulfill, but sometimes they should take a step back and realize how to make the workplace a better environment. Take a poll with your workers as to what works and what doesn't when it comes to collaboration. You're not Google, you're not Apple and you don't have a community lifestyle like these companies. The Company was built on roots on access everywhere and have infrastructure equipment everywhere as there are pieces that make the company successful and work throughout the world, use it don't try to jam pack people in a location to discuss projects and ideas when we have technology at our fingertips to be right there in front of someone else instantly. You're missing the point of human interactivity just because you have an idea. Not once have you visited a location to see how people work. You should, then you'll realize that there are people that want to be successful personally and want their company to succeed. Follow the direct manager's lead because they want their people to be successful.


  6. "Maintenance Admininstrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Administrator in Columbus, OH
    Former Employee - Maintenance Administrator in Columbus, OH
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Pay, benefits, union backup, locations

    Cons

    No family life, downsizing, started to go downhill and trying to "bust up union"


  7. Helpful (1)

    "Not what it seems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Columbus, OH
    Current Employee - Assistant Store Manager in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Discount on wireless and wires services and benefits

    Cons

    The work life balance is non existent. Be prepared to politic your way into a decent position there as gossip, or just sheer ability to do someones job better can blackball you from the "Frat club" at any given moment. The coaching process here does more harm than good to sales reps as you are literally holding them accountable for freedom of choice by the customers.

  8. Helpful (2)

    "In-Home Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-Home Expert in Columbus, OH
    Current Employee - In-Home Expert in Columbus, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great experience on a resume
    Good 401K and benefits
    Competitive edge in the electronics industry

    Cons

    Micro management x10 like you’re a child
    Came from store to inhome and actually took a pay cut
    Things change last second with out notice
    Expected to meet unrealistic goals and go to “sales training” events when you are under goal

    Advice to Management

    You need to stop micro managing and also take feedback from your employees. You dangle meeting quota in the face of your employees and kick them to the curb or ignore them if thbwre not doing well. Need to completely revamp management at AT&T


  9. "Pretty god coments and god company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member of Technical Staff in Columbus, OH
    Current Employee - Member of Technical Staff in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Good Benefits and good pay

    Cons

    If you gonna do somethink do it Right .

    Advice to Management

    Im ready to do Everythnik


  10. "Retention specialist independently working mukti task"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great pay great benefits loved it

    Cons

    No Cons great job great money

    Advice to Management

    None


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