AT&T Reviews in Commerce, CA | Glassdoor

AT&T Commerce Reviews

Updated Apr 5, 2019

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4.2
StarStarStarStarStar
79%
Recommend to a Friend
0%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
1 Ratings
  1. "collection representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Commerce, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 10 years

    Pros

    great company to work for. full benefits, 401k and pension plan were part of my benefits pay was excellent.

    Cons

    office closure ended my employment. I would have liked to retire with the company.

    AT&T2017-10-18
  2. "Stingy, union busting company to say the least"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collection Representative in Commerce, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 10 years

    Pros

    Greed has destroyed a once fair employer. Sad to say, but I saw it first hand

    Cons

    CEO's always complaining about workers pay, unions, and health care benefits. They forget the blue collar american workers built the company and made it possible to be highly profitable.

    AT&T2019-04-06
  3. Helpful (1)

    "Exciting,and enjoyable experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collection Representative in Commerce, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 10 years

    Pros

    learning how to communicate with different types of people being able to help can accommodate customers to their needslearning how to solve problems and it's same time to communicate and enjoy the benefits and and experience that this job has to offer.

    Cons

    every position is a very challenging position put your mind to it and as long as your determined and focused you can always overcome anything that you see in the future as something negative be positive I think something very challenging will be the fact that overtime may not necessarily be offered as I would like to be I like being challenged and in telecommunications the experience itself is challenging.

    Advice to Management

    I've been in a position before where as a collection Rep I was not very popular with the customers however I learned that no matter how bad the news is sometimes you as a representative have control of the call is how you communicate with the customer that will give you the best result

    AT&T2014-09-07
Found 3 reviews