AT&T Reviews in Dallas, TX | Glassdoor

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AT&T Dallas Reviews

Updated February 23, 2018
716 reviews

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Dallas, TX

3.8
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
412 Ratings

716 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Manager in Dallas, TX
    Former Employee - Field Service Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Fast paced, chance to grow and get ppromoted

    Cons

    High stress in a good way

    Advice to Management

    Keep the ability to advance


  2. "Great company, long term growth and lots of opportunities internally."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional - Systems Engineer in Dallas, TX
    Former Employee - Professional - Systems Engineer in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Lots of pros - Awesome place to work, lots of flexibility, good pay, management cares and lots of exciting initiatives

    Cons

    Sometimes there is more focus on the process of creating a product than the actual product. But overall a great place to work.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Manager in Dallas, TX
    Former Employee - Senior Business Manager in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Innovative company with great benefits

    Cons

    It can be difficult to move up depending on your business unit


  4. "Sr. Training Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Training Manager in Dallas, TX
    Former Employee - Senior Training Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    Global Brand, Employee Benefits and Discounts

    Cons

    Slow Adapting to Industry Change, Employee Favoritism, Dirty Politics, Many Close Minded Managers and Executives, Little Room for Growth

    Advice to Management

    Treat all employees fairly. Do not discriminate employees based on tenure, race, or ethnicity. Promote employees with talent and skill, not just your friends.


  5. "Decent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Dallas, TX
    Current Employee - U-Verse Premises Technician in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Not always in one location, good skills to start a decent career if you do your job properly.

    Cons

    Management is horrid, never expect the same thing. Job requirements change daily and you are not always told about them.

    Advice to Management

    Get rid of toxic managers and area managers


  6. "Advancement not based on results"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Relatively stable environment with ability to try different roles.

    Cons

    Has become far too political.

    Advice to Management

    Continue to eliminate layers & promote based on results.


  7. "Awesome place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Dallas, TX
    Former Employee - Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Great opportunities for growth

    Cons

    Large company with a lot of politics

  8. "Great company just find the right department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - REVENUE MANAGEMENT REPRESENTATIVE in Dallas, TX
    Current Employee - REVENUE MANAGEMENT REPRESENTATIVE in Dallas, TX

    I have been working at AT&T full-time (More than 5 years)

    Pros

    great benefits
    great pay
    great 401k matching

    Cons

    Rigid schedule, everything based on seniority, call center roles are hard to leave

    Advice to Management

    Groom and cultivate employees for new roles and upcoming changes in technology.


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Dallas, TX
    Former Employee - Senior Project Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Many of the people at AT&T are great to work with. It makes the day to day work much easier if you like the people you work with. I also had wonderful bosses in all of my roles at the company which is not always the case.

    Cons

    It is difficult to get promoted since they don't have clear career growth plans. Even if you are a top performer you may still not be looked at for promotional opportunities.


  10. "senior sourcing manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at AT&T full-time (More than 5 years)

    Pros

    The company provides many job opportunities.

    Cons

    There are too many reorganizations.

    Advice to Management

    Stay the course and empower employee decision making.


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