AT&T Reviews in Dallas, TX | Glassdoor

AT&T Dallas Reviews

Updated November 19, 2017
693 reviews

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Dallas, TX

3.8
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
393 Ratings

693 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 997 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. "Benefits are Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It’s rare to find a company that still offers a pension. The vacation time is great. The phone, Internet, direct tv are Great. Training opportunities are Great

    Cons

    Jobs are being eliminated at a fast pace. They don’t call it outsourcing when you are a global company. The range of skills sets within the same job title.

    Advice to Management

    Offer partial benefits - phone/internet when leaving the company after ## years of service


  2. "Contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Technical Writer in Dallas, TX
    Current Contractor - Technical Writer in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T as a contractor (More than a year)

    Pros

    Good boss makes a difference
    Good pay

    Cons

    No one seems to want to take responsibility

    Advice to Management

    Share your vision with contractors as well as employees

  3. "7/10 company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IEFS Technician in Dallas, TX
    Current Employee - IEFS Technician in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    The job is pretty rewarding, discounts on all products and monthly bonuses if metrics are met, you develop great relationships with fellow technicians. Benefits and compensations are very good. So far this company has taken care of me.

    Cons

    Upper management is completely disconnected to their technicians. its basically white collar vs blue collar, especially since a union is involved. Management needs a makeover. To much corporate political drama. Company in really congested when it comes to its work force, pretty much impossible to move up in the ranks

    Advice to Management

    Make an effort to be able to trust your technicians since we pay your salary.


  4. "Good, but difficult to advance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Dallas, TX
    Current Employee - Associate Director in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Good people, pay and benefits. Immediate leadership teams are good and listen to concerns. Upper management doesn’t engage lower management.

    Cons

    Lack of transparency into career planning. Sometimes you feel like you are spinning your wheels in the same place/position. Lack of funding for projects, and projects are overpriced internally.


  5. "Great benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Great benefits package available for management employees, great opportunities to learn new technologies and areas of the business

    Cons

    can be difficult to get promoted, very political


  6. "Senior Process Quality MandP. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Quality M&P Process Manager in Dallas, TX
    Former Employee - Senior Quality M&P Process Manager in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Benefits, great people, fast paced

    Cons

    Frequent layoffs, some departments don't work well with others

    Advice to Management

    None


  7. "Business Analyst (Contract)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Business Analyst in Dallas, TX
    Current Contractor - Business Analyst in Dallas, TX
    Negative Outlook

    I have been working at AT&T as a contractor (More than a year)

    Pros

    Fun people to work with, got a good understanding of telecommunications.

    Cons

    Contractors are laid off without any notice.

  8. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Dallas, TX
    Current Employee - Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    AT&T is a great company to work for due to the benefits offered. They pay well overall and there are many opportunities to advance or train in new areas.

    Cons

    The company is very big. It can be overwhelming. There are a lot of reorganizations as the business is changing.

    Advice to Management

    Changes are good in order to make the business more profitable. There are however so many things that need to be done differently and there are way too many people in the management ranks that do not want upper management to know where the problems exist. You should allow lower level managers and non management let you know what is happening in the business. The survey is great but too many managers are threatening their employees to keep it positive.


  9. "Overall summer experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time

    Pros

    Great people, great environment, very open to newcomers. Great diversity and training.

    Cons

    At any large company such as AT&T, it is a very slow moving boat. Hard to be flexible and nimble like the customers want.

    Advice to Management

    Please be more organized with the summer internship program. Other than that, great job!


  10. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Statistician in Dallas, TX
    Current Employee - Senior Statistician in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Composition and oppertuntiy to grow

    Cons

    Still not at the level of technical and software challenges you would expect


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