AT&T Reviews in Dallas-Fort Worth, TX | Glassdoor

AT&T Dallas Reviews

Updated March 18, 2019
1,173 reviews

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Dallas-Fort Worth, TX Area

3.5
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
668 Ratings

1,173 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Environment"

    StarStarStarStarStar
    Former Intern - Intern in Dallas, TX
    Former Intern - Intern in Dallas, TX

    I worked at AT&T as an intern (Less than a year)

    Pros

    Everyone was always happy to be at work and cooperate with problems if they were to rise. Everyone was always helpful and there is a lot of benefits as well.

    Cons

    There is a lot of red tap when handling tech issues.


  2. "My Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior SPECIALIST-NETWORK SUPPORT in Irving, TX
    Former Employee - Senior SPECIALIST-NETWORK SUPPORT in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great place to work. Good health benefits.

    Cons

    Company is so large that you sometimes feel like just a number.

  3. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst in Plano, TX
    Current Employee - QA Analyst in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Work from home and work from office
    Just make sure it’s balanced. They trust you you trust them culture.

    Cons

    Colleagues are not very clean.

    Advice to Management

    Enforce put things back in their place and push in chairs when done.


  4. "Its not too bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist - Technical Process/Quality in Grand Prairie, TX
    Current Employee - Senior Specialist - Technical Process/Quality in Grand Prairie, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great discounts and good pay.

    Cons

    It won't matter too much how good you are at your job, you will still be surplussed over someone else that isn't as qualified.


  5. "Good company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Developer in Dallas, TX
    Current Intern - Software Developer in Dallas, TX

    I have been working at AT&T as an intern (Less than a year)

    Pros

    work, pay, benefits, people, location

    Cons

    Depends on management. Is a good company with a few down points that every company has.


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Support in Fort Worth, TX
    Current Employee - Senior Network Support in Fort Worth, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great benefits, hours and training

    Cons

    ongoing quarterly changes for last few years


  7. "Feel so grateful to work for this company! Pay, Compensation, and Training are Top-Notch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Dallas, TX
    Current Employee - Human Resources Generalist in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Benefits, continuous learning, and perks if you're located at Corporate.

    Cons

    Work life balance has declined in the last 3 years. As we shrink as an overall company the workload on existing employees has increased.

    Advice to Management

    The culture has to improve.

  8. "AT&T in Transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Manager in Dallas, TX
    Current Employee - Senior Business Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great growth opportunities - especially in emerging technologies

    Cons

    Increased competition and merger expenses are leading to significant downsizing over the next few years.

    Advice to Management

    Focus attention on big data, cloud computing and other emerging technologies. Never stop learning.


  9. Helpful (1)

    "Good company but changing its business focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Decent enough benefits and ability to move around in company

    Cons

    Constant restructuring and force reductions


  10. Helpful (1)

    "Great if you don't care about being compensated fairly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flex Force Engineer in Dallas, TX
    Current Employee - Flex Force Engineer in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Opportunities to work in many parts of the company.

    Opportunities to work with modern technology/frameworks so great to build out your resume if you don't have any other options.

    Besides compensation and healthcare benefits are competitive.

    Cons

    As a preface, Flex Force management is apparently "working" on these compensation problems, and I will adjust this review as soon as that comes to fruition. But it's been 5 months now since they said it would be fixed, and in that time we've all been continued to be paid less than newly hired developers. Personally, that means I'm out over $10k that I will never get back. I don't think it will ever be fixed.

    Flex Force is supposedly the "future" of the company, but the company is fine losing its fresh talent because they refuse to pay a market wage. Your opportunities for promotion are few and far between, and completely dependent on whether you have a high-profile assignment. You have zero options to negotiate a salary even if you bring a competing offer. Unlike other level 1 managers at AT&T, you'll be non-exempt, so be prepared to work thankless overtime without extra pay.

    You'll constantly hear about how Flex Force saves the company hundreds of millions of dollars, yet your yearly adjustments will be below the inflation rate. On top of not keeping up with inflation your health insurance will have higher premiums, deductibles, and less "reward" options every year. The company goes through YEARLY layoffs in spite of making record profits (but as a TDP or Flex Force Engineer you'll be fine, because you're so cheap so they would be stupid to let you go.)

    You'll have a least as many direct supervisors as years you have with the company. Because Flex Force is so visible in the company the supervisors use it as a stepping stone to more competent organizations.

    Advice to Management

    To Flex Force Management: Stop blaming "HR" for not being able to execute on changes, take some ownership. You decided to go through with making everyone exempt without pay adjustments when it was already known that layoffs and "financial troubles" were incoming.

    At large: Stop lying through your teeth about "5G", your version of "Net Neutrality", your "Fiber Expansion". You are destroying your long term good will with consumers, the next generation of tech literate consumers are already the majority.


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