AT&T Reviews in Dallas-Fort Worth, TX | Glassdoor

AT&T Dallas Reviews

Updated November 17, 2018
1,127 reviews

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Dallas-Fort Worth, TX Area

3.5
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
643 Ratings

1,127 Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1124 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 328 reviews)

More Pros and Cons

  1. "Technical Chat Support"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at AT&T full-time (Less than a year)

    Pros

    Great work environment, full of growth opportunity

    Cons

    Not that I know. No particular cons


  2. "Corporate Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Finance in Dallas, TX
    Current Employee - Corporate Finance in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great, great benefits, great leadership, mature/seasoned workforce, working remotely/work from home is becoming more common (which is a GREAT benefit in itself).

    Cons

    annual salary increase <3%, reduction in force is an ongoing worry.

  3. "Lead Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Financial Analyst in Dallas, TX
    Current Employee - Lead Financial Analyst in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great culture, great work life balance and pay.

    Cons

    Hard to get past the GM level.

    Advice to Management

    Come in through a Development program.


  4. Helpful (1)

    "Non-diverse candidates need not apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Any L2 Manager Role in Dallas, TX
    Current Employee - Any L2 Manager Role in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Potential of company with proper leadership. Thousands of talented employees.

    Cons

    Middle leadership empire builders. Much of the greatness set forth by senior leadership is ignored or diluted as it makes its way through the L5-L3 managers. Extreme focus on diverse and college programs limits the opportunities for existing leaders regardless of ratings or benefit to the company.

    Advice to Management

    It’s amazing that AT&T is successful, at all. Put some focus on existing employees instead of wasting so much on employees that get promoted too fast to know how to lead. Many leave anyway after using AT&T as a stepping stone. You have many existing employees that aren’t part of an LDP program, but are actually amazing leaders. The problem is that those leaders are held back not given the opportunities given to “silver spoon” program candidates.


  5. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T part-time (More than a year)

    Pros

    good money for the amount of work

    Cons

    managment can suck big time


  6. "Sales Executive 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Good products, good pricing, good benefits

    Cons

    inconsistent management, it's a matter of being at the right location with the right boss at the right time

    Advice to Management

    be consistent


  7. "Lead Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Dallas, TX
    Current Employee - Senior Manager in Dallas, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Innovative Products. Strong Position in the Industry. Opportunities for those willing to relocate. Tons of continuing education opportunities. Employee Benefits.

    Cons

    As an innovator in business technologies - very outdated internal systems/processes, lack of women in leadership, does not embrace remote workers and ignorance of how to integrate merger work forces have driven low productivity, employee disattisfaction and ultimately loss of great employees.

    Advice to Management

    Listen and take action.

  8. "On balance, a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Business Manager in Richardson, TX
    Former Employee - IT Business Manager in Richardson, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Competitive Pay; Excellent Benefits; Nice Employee Discounts;

    Cons

    Outsourcing/Offshoring; Large Bureaucracy; Countless hours of pointless mind-numbing web "training" videos


  9. "Know Your Worth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Dallas, TX
    Current Contractor - Anonymous Contractor in Dallas, TX

    I have been working at AT&T as a contractor (More than a year)

    Pros

    Reputable company with nice perks.

    Cons

    Employees often complained of forced retirements.

    Advice to Management

    Take care of your employees.


  10. Helpful (1)

    "RSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Mobility RSC in Dallas, TX
    Current Employee - AT&amp;T Mobility RSC in Dallas, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Money is good is your able to sell. Good benefits not great, but give or take with most companies. Incentives to promote or move forward.

    Cons

    UNION. It’s near impossible to fire trash employees because of the arduous process that would take close to a year. This leads to people milking the system dry and not contributing and lower team morale. Everything is Seniority based, So NOTHING you do for the company or your position gives you any merit. It’s all about hire date, when it comes to PTO Schedules and certain perks. Also since they cant get rid of the trash employees if your 3 years or less with company expect to be forced moved to other locations for headcount balancing. ALSO the union voted to get rid of Pensions for new employees for a 2k taxed bonus for current employees. (What a win)

    Advice to Management

    It’s understood you do not want to go out of your way to cause issues and risk your own career, however please have to intestinal Fortitude to go through the counseling process of getting rid of trash employees. And stop killing our sales commission.


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