AT&T Reviews in Dallas-Fort Worth, TX | Glassdoor

AT&T Dallas Reviews

Updated April 18, 2018
1,012 reviews

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Dallas-Fort Worth, TX Area

3.7
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
581 Ratings

1,012 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1065 reviews)

  • very long hours; no work-life balance (in 307 reviews)

More Pros and Cons

  1. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Operations Manager in Dallas, TX
    Former Employee - Area Operations Manager in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great benefits. Several internal opportunities for advancement. Fantastic internal training opportunities for new technology education. Collaborative management culture with opportunities to get decision input from various organizations.

    Cons

    Can be a bit bureaucratic. Difficult to change entrenched “we always do it this way” mentality from long term managers. Needs to be more nimble and able to change direction rapidly as technology and customer need changes.

    Advice to Management

    Treat direct reports how you want to be treated


  2. "Dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    The benefits are great and above average wages.

    Cons

    Hard to promote/advance out of current position.

  3. "Middleware Integration Consultant"

    StarStarStarStarStar
    Current Contractor - Anonymous Contractor in Dallas, TX
    Current Contractor - Anonymous Contractor in Dallas, TX

    I have been working at AT&T as a contractor (More than 8 years)

    Pros

    Team management and the environment

    Cons

    None.
    Looking for a change for my career growth


  4. "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Richardson, TX
    Former Employee - Project Manager in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    It was great company to work for.

    Cons

    More of an open door policy for Sr. Managment

    Advice to Management

    Opportunity for advancement


  5. "Overall Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Unparalleled benefits. Great pay and coworkers.

    Cons

    Too much of a ring kissing culture to move up and/or on. Numerous external applications, not one interview.


  6. "Excellent place to work on Nex gen Mobile /Digital TV solution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Dallas, TX
    Former Contractor - Anonymous Contractor in Dallas, TX
    Recommends
    Positive Outlook

    I worked at AT&T as a contractor (Less than a year)

    Pros

    I was fortunate to work on multi room content access , real time ad insertion and companion apps solutions which at the time was first in the market.

    Cons

    Remote working options were less , probably due to the nature of the work I was undertaking.


  7. "Quality place. Could be better without the politics."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Communications Manager in Dallas, TX
    Current Employee - Senior Marketing Communications Manager in Dallas, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Ability to become a well rounded candidate and Gwin widespread experience. Stable company with good benefits. Excellent networking opportunities. Quality locations to relocate.

    Cons

    Political games as in most corporate organizations. Also environment that everyone is expected to be shooting for the CEO position.

  8. "Wire Technician"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at AT&T full-time (Less than a year)

    Pros

    Good pay, good job training

    Cons

    very long hours; no work-life balance


  9. Helpful (1)

    "Can you hear me now?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Dallas, TX
    Former Employee - Director in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Salaries are good and bonuses are quality.

    Cons

    Leadership focused on tenure not on customers

    Advice to Management

    Value your people - they built the company.


  10. Helpful (1)

    "AT&T is not a secure place to work due to layoffs that occurred almost yearly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Advances Technical Support in Irving, TX
    Former Employee - Senior Advances Technical Support in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Room for advancement and they offer plenty of training to help.

    Cons

    No loyalty to their employees. Long term employees with excellent work reviews will be let go.

    Advice to Management

    Create a safer work environment. Looming layoffs almost yearly is not good for moral.


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