AT&T Reviews in Denver, CO | Glassdoor

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AT&T Denver Reviews

Updated January 17, 2018
118 reviews

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Denver, CO Area

2.9
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
66 Ratings

118 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "Awesome place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Denver, CO
    Current Employee - Financial Analyst in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Company that really cares about it's employees. Amazing training and education opportunities. Focus on technology innovation. Great people.

    Cons

    You have to be comfortable with change.


  2. Helpful (1)

    "AT&T is a fine place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Center Manager in Englewood, CO
    Former Employee - Data Center Manager in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    They're huge at over a quarter million employees. As an employee you get 1st rate benefits and discounts on not only AT&T products but shopping for just about anything from cars to computers to movie night outs.

    Cons

    The HR/Personnel department seems to be overwhelmed at times. They can be slow in resolving problems for employees.

    Advice to Management

    With respect I say consider all the people you put out of work as legacy surplus employees when you take over a new company. Responsibility to the community means keeping jobs for those people living there, not just donations to different causes.

  3. "Sales and service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Denver, CO
    Former Employee - Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Compensation, benefits, great products and service

    Cons

    Lack of integrity and the corporate culture is hit or miss depending on where you work and what you do for the company.

    Advice to Management

    Take a look at your area and director level managers there is an influx of alarming behavior and a strong lack of integrity especially in the sales organization.


  4. "Great if you love soul sucking processes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Denver, CO
    Current Employee - Senior Systems Engineer in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    -Benefits are competitive, perhaps slightly better than average.
    -Company is trying new things to become relevant to younger workers.
    -Work from home flexibility.
    -They just ditched stacked ranking.
    -Lots of jobs here. If you don't like what you're doing, you can move around.

    Cons

    -Company is heavily silo'd. Your request for anything will take weeks.
    -Teams are not collaborative but are territorial instead. Everything is a threat.
    -Legacy ATT teams aren't innovative. All they think about is protecting turf.
    -Work is slowed down to the bare minimum. No one is thinking about doing anything efficiently since it would be a potential threat.
    -VM requests take 6 months to turn around.
    -Service accounts in Active Directory take a few weeks to process.
    -Management is letting all this madness happen.
    -The best ideas don't make it. What survives are ideas that keep jobs and let's everyone clock their 40.
    -Too many old people here. Something like 100,000 people here are at retirement age right now. Lots of old ideas, old ways of doing things. Gimmie a break.
    -Likes to say they have collaboration zones in many cities but all the great engineering devops jobs are in either Dallas/L.A./New Jersey for some reason. Maybe they like paying higher salaries?
    ...
    -Too many others to list.

    Advice to Management

    Stop the silos. Stop the lazy union style of working. Start collaborating. Start trusting one another. Start realizing that your greatest success lies within the success of others.


  5. "my last job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Technician in Denver, CO
    Former Employee - Communications Technician in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T (More than 10 years)

    Pros

    it was a nice place to work

    Cons

    lost my job due to a reduction in workforce


  6. "Robots took my job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispatcher in Denver, CO
    Former Employee - Dispatcher in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    CWA union job, got us paid decently. Directv was who I worked for directly. We got free Directv service.

    Cons

    Months after CWA negotiated a higher salary, AT&T "surplussed" our office. Watching work my office had done for years being thrown into the scrap pile in favor of software automation was difficult.

    Advice to Management

    Keep American jobs. Too many jobs outsourced to India, Mexico, and the Philippines. Customer experience is really suffering lately with agents not able to understand basic English.


  7. "Dispatch Optimization Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time

    Pros

    Good benefits negotiated by union

    Cons

    Too big to care. Bosses changed so often and hiring freeze made things worse. No boss within our own office on several days of the week. We were eventually laid off.

    Advice to Management

    Have an HR rep present to help laid off employees transition to their next phase. Also, never got anything in writing to state that we were laid off, which makes things hard to get unemployment and healthcare afterward

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Littleton, CO
    Current Employee - Retail Sales Consultant in Littleton, CO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Benefits, good place to work

    Cons

    No holiday vacations they are blacked out


  9. "Benefits are great, lacking communication within the company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Denver, CO
    Current Employee - Client Service Specialist in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good pay. Great benefits. Great education benefits and learning opportunities. Schedule and days off change every 3 months for my department. Good for some, bad for others. AT&T is worldwide great opportunities if you have specialized training.

    Cons

    Great job , but lacking cohesiveness. There needs to be consistency. Alot of entitled customers that know the system. Can improve on so many levels.

    Advice to Management

    Communicate, listen to your employee suggestions to help our company improve.


  10. "Too big to care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Operations in Denver, CO
    Current Employee - Field Operations in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Medical insurance should be for everyone

    Cons

    Too big to care about employees or customers

    Advice to Management

    Do the right thing


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