AT&T Reviews in Eugene, OR | Glassdoor

AT&T Eugene Reviews

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Found 2 reviews

2.4
StarStarStarStarStar
19%
Recommend to a Friend
0%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
2 Ratings
  1. "Really intense and outrageous goals/customers, but the pay is great, as are the benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AT&T Retail Sales Consultant in Eugene, OR
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 3 years

    Pros

    Excellent pay, high energy, tons of great sales and service training, networking opportunities all over the place, upward and lateral movement available across the country

    Cons

    Pay had been decreasing over the last few years, sales goals are increasing, and it's fairly difficult sometimes to establish boundaries with customers whose expectations don't meet reality.

    Advice to Management

    If we can stop pulling the rug out from under the feet of your front line and their immediate supervisors, performance might be much less of a struggle; happy employees perform well.

    AT&T2017-03-20
  2. "Decent At Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Eugene, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 3 years

    Pros

    Higher than average hourly pay / salary. Commission structure can be rewarding. Excellent medical benefits. Upward mobility is definitely a thing. Okay employe pricing on services.

    Cons

    Overbearing & top heavy management. Terrible schedule selection, so as a result hard on work / life balance. Can be an unfair work environment if you don't play politics.

    Advice to Management

    Don't lead with fear, which seems to be deeply part of the company culture. Out of touch with realistic consumer needs.

    AT&T2018-05-08
Found 2 reviews