AT&T Reviews in Farmington, NM | Glassdoor

AT&T Farmington Reviews

3 reviews

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Farmington, NM

4.3
StarStarStarStarStar
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
0 Ratings

3 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 979 reviews)

  • No Work Life Balance you'll trade time for (in 278 reviews)

More Pros and Cons

  1. "GREAT COMPANY, Horrible Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Farmington, NM
    Former Employee - Retail Sales Consultant in Farmington, NM
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Make a lot of money being a sales rep especially straight out of high school or college it pulls in about 4000$ a month from hourly and commission and goals are easy to hit!

    Cons

    The turn around is very big, they watch your every move for mistakes.. some mangers are horrible others are amazing working their for a two years and went trough 5 Managers.. and hours suck if your new

    Advice to Management

    If your reps are hitting goals stop getting mad at things that are so little ex. not sitting on the wrong side of the table really? that is why i left.. to much nit picking


  2. "Good if you don't have a manger who doesn't hate you for an unknown reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Farmington, NM
    Former Employee - Retail Sales Consultant in Farmington, NM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T (Less than a year)

    Pros

    Good pay, benefits, other co- workers

    Cons

    I was with the company for 8 years. I'm guessing that management figured they would get rid of me. They would always ignore the bad things that other co-workers would do and knit pick on every single thing that I did. A complete unfair work environment. Before that, things were great!

    Advice to Management

    Treat all employees equally, don't micromanage so much.

  3. Helpful (1)

    "Think twice before applying!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Farmington, NM
    Current Employee - Retail Sales Consultant in Farmington, NM
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Compensation is very competitive compared to other jobs around the area that do not require any education beyond high school

    Paid bi weekly when we finally went union instead of the 6th and 15th when we were not union

    Union benefits have a lower deductible than directly through AT&T

    Cons

    Meetings scheduled last minute

    Early morning weekend meetings which is hard for parents

    You start each month in the negative numbers. Some months you are up to -15

    We can not activate service for a large number of potential customers who live outside of our service area on the nearby reservation. If we do accidentally activate service, they get shut off for roaming which results in another chargeback.

    There are too many metrics that you are accountable for. At last count there were at least 12.

    There is always a new initiative coming out that you will soon be accountable for.

    Advice to Management

    Keep employees in the loop! I can find information on upcoming AT&T phones and plans online way before I can using our own internal portal! Relax on the metrics. Employees can only do so much with each customer. Regional management needs retraining. When confonted about our concerns employees were told to suck it up or quit because we weren't going to find anything better paying in the area.


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